BW Luxury Hotel Jambi

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Overall Ratings & Reviews BW Luxury Hotel Jambi

Traveloka (2,477)
Other sources (6)
8.6
Very Good
From 2,477 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about BW Luxury Hotel Jambi
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Room Space (33)
Staff Friendliness (27)
Surroundings (26)
Distance to City Center (24)
Bedroom (24)
Variety (24)
Ambiance (23)
Bathroom (23)
Family Friendly (22)
Hotel Area (20)
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Traveler Reviews BW Luxury Hotel Jambi

Number of reviews per page
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40
Customer reviews
Zulhendri
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10.0
/10
Reviewed 3 day(s) ago
Very nice and close to town.
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Jerri I.
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10.0
/10
Reviewed 5 day(s) ago
Staying at BW Hotel Jambi is comfortable and memorable. Clean rooms, adequate facilities, and friendly and professional staff make for a truly enjoyable experience.
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Dian F. S.
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Staycation
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10.0
/10
Reviewed 7 week(s) ago
The hotel staff was very kind and understood what we wanted.
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Accommodation's Reply
25 Nov 2025
Dear Dian FS, Warmest regards from BW_Luxury Jambi. Thank you for taking the time to write a review. We appreciate the service and attention our team provided. It was an honor to meet your needs during your stay. We look forward to welcoming you back to BW_Luxury Jambi in the future. Best regards, Management
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Verified Traveler
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Business
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10.0
/10
Reviewed 11 week(s) ago
The hotel is nice and the staff are friendly.
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Accommodation's Reply
25 Nov 2025
Dear Ladies/Gentlemen, Best regards from BW_Luxury Jambi. Thank you for your positive review. We are pleased to know that you were satisfied with our hotel facilities and the friendly service from our staff. We are committed to providing the best possible experience to all our guests. We sincerely hope to welcome you back on your next visit. Best regards, Management
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J***i
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Staycation
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10.0
/10
Reviewed 12 week(s) ago
Great, all the services are the best, breakfast is the best, lots of food variations, the rooms are the best, everything is the best
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Accommodation's Reply
25 Nov 2025
Dear Ladies/Gentlemen, Best regards from BW_Luxury Jambi. Thank you for your positive review. We are very glad to know that you were satisfied with our service, enjoyed our varied breakfast and felt comfortable in our room. Your compliments are the driving force for us to continue to provide the best service to all our guests. We sincerely hope to welcome you back on your next visit. Best regards, Management
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Verified Traveler
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10.0
/10
Reviewed 14 week(s) ago
Friendly and helpful during check-in process
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Accommodation's Reply
25 Nov 2025
Dear Ladies/Gentlemen, Best regards from BW_Luxury Jambi. Thank you for your review. We are glad to know that your check-in process was smooth and that our staff were friendly and helpful. Positive feedback like this means a lot to us in continuously improving our services. We sincerely hope to welcome you back again on your next visit. Best regards, Management
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W***i
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Business
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9.0
/10
Reviewed 15 week(s) ago
Best 5-star hotel in Jambi, recommend
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Accommodation's Reply
25 Nov 2025
Dear Ladies/Gentlemen, Best regards from BW_Luxury Jambi. Thank you for your positive review. We appreciate your feedback and are honored to be your first choice as a five-star hotel in Jambi. Such recognition drives us to continue providing the best service and experience to all our guests. We sincerely hope to welcome you back again soon. Best regards, Management
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Johann W.
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Business
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10.0
/10
Reviewed 16 week(s) ago
The best 5-star hotel in Jambi province with the best and friendliest staff in Jambi Raya. This hotel will always be my number 1 choice every time I visit Jambi.
1 people find it helpful
Accommodation's Reply
25 Nov 2025
Dear Mr.Johan W, Warmest greetings from BW_Luxury Jambi, Thank you for sharing such an exceptional review. We are truly honored to be recognized as the best five-star hotel in Jambi Province, and we are delighted to know that our team’s friendliness and service left a positive impression on you. It is a great privilege for us to be your number one choice whenever you visit Jambi. We will continue to strive for excellence to ensure that every stay with us remains memorable. We look forward to welcoming you back to BW Luxury Jambi on your next visit. Warm regards, Management
D***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
Comfortable for only 2 days, great!
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Accommodation's Reply
25 Nov 2025
Dear Sir/Madam, Warmest greetings from BW_Luxury Jambi, Thank you for sharing your feedback. We are pleased to know that you had a comfortable stay during your two days with us and that the experience was enjoyable. We look forward to welcoming you back on your next visit to Jambi. Warm regards, Management
a***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Nice hotel, friendly staff, spacious rooms, we will definitely come back... Glad to be back
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Accommodation's Reply
27 Aug 2025
Dear Guest, Warm greetings from bawa luxury_Jambi. Thank you for your positive review. We are delighted to know that you enjoyed the friendliness of our staff and the spaciousness of our rooms. This motivates us to continue providing the best service. We look forward to your return visit in the future. Best regards, Management
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D***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Very clean, demure, the staff is very friendly, I asked for ironing and it was delivered immediately 😍. I've been back and forth to BW several times and it never disappoints.
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Accommodation's Reply
27 Aug 2025
Dear Guest, Warmest Greetings from bawa luxury_Jambi. Thank you for your positive review. We are delighted to learn that the cleanliness, comfort, and prompt service from our staff have left a positive impression during your stay. We are honored to be your first choice. We look forward to welcoming you back again soon. Sincerely, Management
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N***a
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Leisure
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9.1
/10
Reviewed 20 week(s) ago
Like the variety of food, it's quite tasty.
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1 people find it helpful
Accommodation's Reply
16 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel BW_Luxury Jambi. Thank you for your review. We are very pleased to know that you are comfortable with our services and products. We hope to serve you again in the future. Best regards, Management
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K***I
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
Keep the quality always, will come back soon and recommend to others.
1 people find it helpful
Accommodation's Reply
16 Aug 2025
Dear Valued Guest, Warmest greetings from BW_Luxury Jambi, Thank you for your thoughtful feedback. We are delighted to hear that you were satisfied with your experience. Rest assured, We will continue to uphold our commitment to quality, and We look forward to welcoming you back in the near future. Your recommendation is greatly appreciated Best Regards, Management
R***y
icon-Staycation
Staycation
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10.0
/10
Reviewed 22 week(s) ago
Very comfortable to bring family to stay
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1 people find it helpful
Accommodation's Reply
16 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel BW_Luxury Jambi. Thank you for your review. We are very pleased to know that you are comfortable with our services and products. We hope to serve you again in the future. Best regards, Management
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A***d
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 24 week(s) ago
Good location, close to the airport but far from the city, breakfast is not very varied
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Accommodation's Reply
16 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel BW_Luxury Jambi. Thank you for your review. We are very pleased that you have given us your feedback. We are always committed to improving the quality of our products and services. We hope to serve you again in the future. Sincerely, Management
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E***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
Such a pleasure to stay in this hotel, as always. The variety of breakfast options are top.
1 people find it helpful
Accommodation's Reply
16 Aug 2025
Dear Valued Guest, Warm greetings from BW_Luxury Jambi, Thank you for your kind words and for choosing to stay with us again. We are thrilled to hear that you continue to enjoy your experience, especially the variety of breakfast options we offer. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit. Thank you for Your continued support. Best Regards, Management
a***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The hotel is clean. The service is good.
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Accommodation's Reply
16 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel BW_Luxury Jambi. Thank you for your review. We are very pleased to know that you are comfortable with our services and products. We hope to serve you again in the future. Best regards, Management
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A***r
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
The hotel is clean, spacious, yet compact. Family friendly. Need/try to book the room to get a reasonable price. The only minor issue is that we need to circle around the hotel to get to the lobby from the entrance, little bit lengthy.
1 people find it helpful
Accommodation's Reply
16 Aug 2025
Dear Valued Guest, Warm greetings from BW_Luxury Jambi, Thank you for your detailed feedback. We are pleased to hear that you found our hotel clean, spacious, and family-friendly. Your comments about booking for the best value are appreciated, and we strive to offer competitive pricing for all our guests. We also value your input regarding the route to the lobby. We understand that it may seem a bit lengthy, and we will take this into consideration to improve the overall guest experience. We look forward to welcoming you and your family back soon. Best Regards, Management
M***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Very comfortable, clean, good and friendly service. Recommended for staycation
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1 people find it helpful
Accommodation's Reply
16 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel BW_Luxury Jambi. Thank you for your review. We are very pleased to know that you are comfortable with our services and products. We hope to serve you again in the future. Best regards, Management
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Lukman H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
It is indeed worthy of being the best hotel in Jambi. No debate. All aspects are "The best"
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1 people find it helpful
Accommodation's Reply
16 Aug 2025
Dear Mr. Lukman H, Warm greetings from Hotel BW_Luxury Jambi. Thank you for your review. We are very pleased to know that you felt comfortable with our service and products. We hope to serve you again in the future. Best regards, Management
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Number of reviews per page
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