The most comfortable resting place for us on a long journey of almost 200 km to our destination, after that we played at the mall to refresh 👏👏👏. Thank you.

Comfortable and pleasant, clean rooms, friendly service, and delicious food.

Dirty room, smelly bathroom, unfriendly

Because Baganbatu is short on hotels—only two hotels and the rest are regular lodgings—Suzuya Hotel is here to meet the needs of guests and travelers looking for a place to stay, as Baganbatu is a transit hub, especially for palm oil entrepreneurs in Riau. Thank you, Suzuya 🙏

The cleanliness of the mattresses and blankets needs to be maintained. I asked for the blankets to be replaced twice because they were dirty. The staff was quite helpful. The condition of the rooms and hallways needs updating.

Good👌👌👌👌👌👌👌👌👌👌👌👌

Each room only has 2 beds. So when you are with your partner you have to move the beds to make one bed.

Comfortable and friendly staff, there is a price for quality 👍

So far so good, the AC is cold, the bed is soft, the bathroom is clean, it's really worth it to stay here.

Suggestion: If guests haven't checked out, hotel staff should not enter the room. Even if they want to clean it, at least knock on the door first.

The receptionist was very friendly and provided information that was very easy to understand.

The hotel staff were very friendly and very helpful during the check-in process.

The receptionist was very friendly and very helpful.

Good hotel and very satisfying to stay and the breakfast is delicious.

On our last visit here, there was damage to the water pipe which caused clean water to be unavailable for 2 days. The hotel provided compensation in the form of clean water and hot water, using refillable bottled water, but there was still a slight problem pouring water from the bottle into the bucket.

the service is good, the room is also nice and clean

The flush won't fill with water, the bathroom is slippery.

The hotel staff was very friendly and very helpful at check in.

wifi password not written, phone is dead

The hotel staff is very friendly, and very helpful if there is a need... The breakfast has many menus and is made by mothers, just right for the palate... when tired of lying down, you can immediately go downstairs to shop, shopping places are right and left... I've stayed here 3 times...