Overall Ratings & Reviews Win Premier Hotel Mangga Besar

not clean at all the bed was dirty and had a lot of hair on it

I was staying in room 319 whole night smell of smoking cigarettes was coming into my room, in the morning I was feeling chest pain

There was once something like a cockroach, but it was small in size, in the bedroom and toilet. Then when I checked in at night, it turned out there were no towels. As a result, I had already taken a shower in the morning, without using a towel. LOL. It was my fault for not paying attention first.

luckily the staff is friendly and helpful 24 hours standby. thank you Mas Bravi and Mas Mitra.👍👍 changed rooms 4 times.

The room size is quite spacious, but it's a shame that there are so many cockroaches in the room and bathroom area, so it's very risky to put food in the room, especially if you bring children to stay overnight because some of them climb onto the bed. The toiletries in the bathroom are also unhygienic because they are infested with cockroaches. It turns out that breakfast is not provided in the restaurant, it is only delivered to each room, it feels like being in a hospital.

When I arrived I was greeted with a clothesline, the room smelled of cigarette smoke, there were cockroaches and lots of stains on the sheets, a really bad experience, yes I was given a room change but how could it be like this?

Strategic location, spacious room. Top.

The room is nice and big. But it's a bit smelly and the sheets are dirty, the TV signal is also not good, the bathroom doesn't have soap and other amenities and the towels are also dirty and smelly.

The hotel is really good, even though the room interior is not that new, but with convenient location access, parking outside doesn't require a basement, making it easier to get in and out. And also there aren't many people going in and out of the hotel so privacy is safe and there's no need to say hello

Security guard. Sit playing on your cell phone outside. As if you don't care about the guests. The room smells of cigarettes. Not really.

It's great, just win, the family vacations at the hotel, you can swim, the security is friendly👍

Even though it is in the Mabes area, it turns out that this hotel is very family friendly, clean, comfortable and quiet inside, the swimming pool is child-friendly, only the front is lacking in lighting, so that the aura of the hotel can be felt.

Facilities of soap room, toothbrush is not available.

Ruangan bau asap rokok dan panas.

The place is comfortable and nice. But for breakfast, the fried rice is a bit lacking, I don't recommend it. Overall everything is okay, the swimming pool is clean and the view is good 👍🏻.

The hotel staff is very helpful, cleanliness is okay but the amenities for the toothpack have been provided. That's all, everything else is okay.

Food veru bad, too expensive hotel not equivalent with the service and also the lobby its weird at 8 level.

A bit confused as to why it has 4 stars. It doesn't meet expectations. The room floor is dirty, smells of cigarettes, the towels are like household towels, the swimming pool is very chlorine, the water level in the pool is only waist-high or + -120cm, which is nice if you swim in waist-length water.

The room is a bit dirty, please repair it again.

All employees are kind, friendly, and responsive. The HR is 10/10 but the condition of the rooms and hotel facilities may be lacking.