I book a room with a balcony with a higher price than other rooms, but when I arrive, I can check in without a balcony. The reason is that the air conditioner is broken? & the hotel suggested changing rooms with a balcony for me on the next day The next day still did not see the hotel actively change rooms, I asked & received the answer is that the next day will change? On the third day, I realized that because the room with the balcony I had booked was resided by another family, the day they checked out was the day when the hotel asked me to change the room, and I did not agree to clean the toilet. quite sketchy so I do not want to move back and forth TV does not transfer the channel, phone calls reception, no signal. And I get the answer because all the systems at the hotel are like that? They told me to fix it and I am 4n3d still have nothing to change. The receptionist did not say anything about having breakfast even though the room I booked included breakfast.