Hotel Santika Premiere Garut

Explore Hotel Santika Premiere Garut
8.9
Very Good
From 3,764 reviews
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Cleanliness

9.1

Room Comfort

9.0

Meal

8.8

Location

9.0

Service and Facilites

9.0

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Ambiance (287)
Staff Friendliness (283)
Bedroom (261)
Variety (258)
Hotel Area (255)
Family Friendly (251)
Taste (243)
Bathroom (226)
Surroundings (220)
Room Space (216)
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Traveler Reviews Hotel Santika Premiere Garut

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Customer reviews
A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The hotel is comfortable, clean, and the staff are friendly.
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Accommodation's Reply
22 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your wonderful experience at our hotel. We are delighted to hear that our service met your expectations. We will share your feedback with all our staff. I am confident that this feedback will encourage everyone to continuously improve the quality of our service. We hope your next visit will be as impressive as this one. We look forward to welcoming you back in the future. Sincerely, The Management Team, Santika Premier Garut Hotel
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Verified Traveler
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Staycation
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8.8
/10
Reviewed 3 day(s) ago
I've been there three times, just checked in yesterday, on the 18th. I couldn't sleep that night because of the mosquitoes. The parents' room also had the same problem. But that was the only time I experienced anything like that. Everything else is excellent.
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Carolina E. P.
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9.1
/10
Reviewed 5 day(s) ago
Great hotel, awesome view, delicious and various meals for breakfast. Close to nature, warm pool for relaxing. Definitely going back here again next time.
+2
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Accommodation's Reply
19 Sep 2026
Dear Mr/Mrs Thank you for taking the time to share your #santikamoments. I am glad to hear we met your expectation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one. We look forward to your next arrival in the future. With much appreciation, Hotel Santika Premiere Garut Management
Mikha D. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel was exceeding my expectations. Beautiful tranquil resort, with 3 heated pools, pickleball court, gym in the rice field, etc. All in all, awesome.
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Accommodation's Reply
17 Sep 2026
Dear Mr/Mrs Mikha, Thank you for taking the time to share your #santikamoments. I am glad to hear we met your expectation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one. We look forward to your next arrival in the future. With much appreciation, Hotel Santika Premiere Garut Management
S***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
Everything was fine, but there were a lot of mosquitoes in the room. My face was red from mosquito bites.
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Accommodation's Reply
17 Sep 2026
Dear Valued Guest, First of all, we would like to express our deepest apologies for any inconvenience you may have experienced. Thank you for taking the time to share your #momentsantika experience at Santika Premiere Garut. We always use your feedback and comments as a reference to improve the quality of our hotel services. We strive to maintain quality, quantity, and efficiency, especially in terms of comfort. Based on your experience, we are certainly committed to further improvement. We will address all your complaints, starting with the training of all our staff at Santika Premiere Garut. We hope that on your next visit, we can provide even better "Rumah Indonesia" (Indonesian home) service, ensuring you have the best #momentsantika experience at Santika Premiere Garut, just like all our other guests. Sincerely, The Management Team, Santika Premiere Garut
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A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The entire staff is incredibly friendly, and the food is delicious. The facilities are excellent and complete. If you're ever in Garut, you'll definitely want to stay here again.
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1 people find it helpful
Accommodation's Reply
04 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your #santikamoments. We are delighted to hear that our service met your expectations. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. We hope your next visit will be as memorable as this one. We look forward to welcoming you again in the future. Sincerely, Santika Premiere Garut Hotel, Management
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F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Beautiful views around the hotel surrounded by rice fields and mountains.
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1 people find it helpful
Accommodation's Reply
04 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your #santikamoments. We are delighted to hear that our service met your expectations. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. We hope your next visit will be as memorable as this one. We look forward to welcoming you again in the future. Sincerely, Santika Premiere Garut Hotel, Management
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D***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Happy to stay at Santika Garut. The staff are friendly, helped me to move the room due to different bed setting. Nice atmosphere and good food.
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Accommodation's Reply
01 Sep 2026
Dear Mr/Mrs Thank you for taking the time to share your #santikamoments. I am glad to hear we met your expectation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one. We look forward to your next arrival in the future. With much appreciation, Hotel Santika Premiere Garut Management
Y***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The reception staff did not inform us that there was a GoFood order and did not want to deliver it.
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Accommodation's Reply
04 Sep 2026
Dear Guest, Thank you very much for taking the time to share your valuable feedback regarding your stay at our hotel. We are delighted that you were satisfied with our services. We will share your valuable comments with all of our staff. Your feedback is a great encouragement to all employees who are working hard to improve the quality of our service. We look forward to welcoming you back again. Thank you. Sincerely, The Management Team at Santika Grand Galut
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i***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The best choice of stay with view in Garut
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Accommodation's Reply
24 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your #santikamoments. We are delighted to hear that our service met your expectations. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. We hope your next visit will be as memorable as this one. We look forward to welcoming you again in the future. Sincerely, Santika Premiere Garut Hotel, Management
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It was a pleasure staying here. If I ever come back to Garut, I'll definitely come back.
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Accommodation's Reply
22 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your #santikamoments. We are delighted to hear that our service met your expectations. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. We hope your next visit will be as memorable as this one. We look forward to welcoming you again in the future. Sincerely, Santika Premiere Garut Hotel, Management
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I***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The service was excellent. Upon arrival, I was immediately greeted by the staff. My luggage was delivered to my room. The room was very clean and comfortable. The food was delicious, with a varied menu. The pool water was warm. It was a very pleasant stay.
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Accommodation's Reply
22 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your #santikamoments. We are delighted to hear that our service met your expectations. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. We hope your next visit will be as memorable as this one. We look forward to welcoming you again in the future. Sincerely, Santika Premiere Garut Hotel, Management
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Yady
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff is friendly and the breakfast is varied. You can jog in the rice fields behind the hotel.
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Accommodation's Reply
18 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your #santikamoments. We are delighted to hear that our service met your expectations. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. We hope your next visit will be as memorable as this one. We look forward to welcoming you again in the future. Sincerely, Santika Premiere Garut Hotel, Management
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z***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very good. Want to go back again. Hopefully this year I'll come back here again.
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1 people find it helpful
Accommodation's Reply
14 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your #santikamoments. We are delighted to hear that our service met your expectations. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. We hope your next visit will be as memorable as this one. We look forward to welcoming you again in the future. Sincerely, Santika Premiere Garut Hotel, Management
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Dony F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The service is good and friendly, the hotel has a mountain view, great.
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Accommodation's Reply
14 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your #santikamoments. We are delighted to hear that our service met your expectations. We will share your feedback with our team. We believe this feedback will encourage all our staff to continuously improve the quality of our service. We hope your next visit will be as memorable as this one. We look forward to welcoming you again in the future. Sincerely, Santika Premiere Garut Hotel, Management
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The atmosphere is comfortable and fresh because it is near the rice fields.
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1 people find it helpful
Accommodation's Reply
08 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your #santikamoments. We are delighted to hear that our service met your expectations. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. We hope your next visit will be as memorable as this one. We look forward to welcoming you again in the future. Sincerely, Santika Premiere Garut Hotel, Management
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Muhammad A. F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Such an incredible moment with Santika Premiere Hotel.
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Accommodation's Reply
07 Aug 2026
Dear Mr/Mrs Thank you for taking the time to share your #santikamoments. I am glad to hear we met your expectation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one. We look forward to your next arrival in the future. With much appreciation, Hotel Santika Premiere Garut Management
Evie D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Always a pleasure to stay at Santika Garut
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Accommodation's Reply
07 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your #santikamoments. We are delighted to hear that our service met your expectations. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. We hope your next visit will be as memorable as this one. We look forward to welcoming you again in the future. Sincerely, Santika Premiere Garut Hotel, Management
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel ambiance is very comfortable and homey, the surrounding atmosphere is very beautiful, the distance to the surrounding restaurants is also close, the distance from the hotel to the souvenir shopping center is also close, the staff is very friendly and helped our needs during our stay, highly recommended for family vacations, especially for more than 1 day 🥰
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Accommodation's Reply
04 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your #santikamoments. We are delighted to hear that our service met your expectations. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. We hope your next visit will be as memorable as this one. We look forward to welcoming you again in the future. Sincerely, Santika Premiere Garut Hotel, Management
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C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Hotel Santika Premiere Garut is a comfortable, strategically located 4-star accommodation in West Java. It is highly recommended for families and business travelers seeking peace and nature. Key Highlights: Location: Situated in the Cipanas area with cool air, scenic mountain views, and rice fields. Rooms: Spacious, clean, and modern rooms equipped with a private balcony and standard amenities. Facilities: Features an outdoor heated swimming pool, an on-site restaurant, a gym, a spa, and parking. Service: Known for friendly, professional, and welcoming staff.
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Accommodation's Reply
02 Aug 2026
Dear Mr/Mrs Thank you for taking the time to share your #santikamoments. I am glad to hear we met your expectation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one. We look forward to your next arrival in the future. With much appreciation, Hotel Santika Premiere Garut Management
Number of reviews per page
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40