Very friendly staff, cleanliness is maintained, fast service, delicious food

Overall, it's good, comfortable, and the staff are all friendly. The food is also good 👍

I booked 2 months ago for 2 units, 2 nights with a request for a connecting door. Okay, they don’t have connecting doors for the 3-bedroom premier, but they even couldn’t provide same-level units with the reason that many guests have long stays from a month ago, while I booked 2 months ago. So, we took the lift along our stay, which took our precious time. Not to mention that one of our units is not ready yet, 2 hours after checking time.

Rooms interior so good, comfortable, and spacious with a variety of room facilities. My children love the bathtub, which can be relaxing for some time. Also, big thanks for the regulation allowing pets. Would love to be back soon.

Great and thank you for the hospitality

The hotel room staff is very nice and clean and honest in cleaning the room.

The staff was very friendly, and the apartment was pet friendly

Nice staff, good location, clean rooms.

What a nice and comfy, especially if you’re looking for a pet friendly hotel!

The hotel staff was very friendly and informative, the rooms were spacious and clean.

The staff was very friendly and the location was strategic, I love the ambiance in this hotel

Best hotel in Jakarta, best view, facilities, service

Satisfactory service, complete room facilities, extraordinary view from the room

Had a pleasant stay. I would definitely stay here again!

Very impressed with the bathroom design in the master bedroom ;-)

Cleanliness is excellent. Kitchen is very well equipped. All utensils are there and ready to use. The fridge is cold and can store foods with ease. A coffee machine is available. The bedroom is clean and spacious. Got a clear city night view which is charming. The bathroom is very clean with a double vanity sink, standing rainfall shower, and bathtub with infinite hot water. Love it. The gym is quite small but basic equipment and machines are there. The swimming pool also is quite small. More to plunge pool I guess. My room is a studio but when I check-in at midnight, since the studio room is not available, I got upgraded to a premium 1-bed room without any hassle. Thank you very much Ascott Sudirman for this. Overall this is a very nice choice of hotel with a top-notch service, cleanliness, and comfort.

Comfortable stay, very helpful staff...

This is my first time staying at a hotel and being served with truly WOW facilities, just as I expected. Since it was a staycation to celebrate my wedding anniversary, I asked for decorations, and they granted it. They also provided a free congratulatory cake, and what was even happier was that I upgraded my room to a better one. Thank you, Ascot.

Staying at Ascott Sudirman for our honeymoon was truly wonderful. The location in the heart of the city made exploring Jakarta easy, but the moment we stepped into our suite we felt a peaceful retreat. The room was spacious, clean, and beautifully appointed perfect for relaxing together after a day of sightseeing. The staff went above and beyond with warm hospitality that made our stay feel special, and the facilities like the pool and gym added extra comfort and fun. It was a romantic, comfortable, and memorable honeymoon stay that we’d love to revisit someday.

My first impression was that I really liked Ascot. The location is close to everything, strategic, and the neighborhood is definitely safe. The bathroom amenities are complete, and the room was fully equipped. I got a room with a great city view. The staff is friendly. I'll stay here again next time, and my kids are very happy at Ascot. Thank you, Ascot.