Granda Suites Hanoi

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Overall Ratings & Reviews Granda Suites Hanoi

Traveloka (137)
Other sources (25)
8.7
Very Good
From 137 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.2

Location

8.8

Service and Facilites

8.7

People often mention about Granda Suites Hanoi
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Room Space (5)
Bathroom (5)
Bedroom (4)
Accessibility (3)
Staff Friendliness (3)
Ambiance (3)
Hotel Area (3)
Distance to City Center (2)
Surroundings (2)
Wifi (2)
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Traveler Reviews Granda Suites Hanoi

Number of reviews per page
20
40
Customer reviews
T***g
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8.2
/10
Reviewed 9 week(s) ago
Friendly staff, good service
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3 people find it helpful
Nguyen H. N.
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Business
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9.4
/10
Reviewed 11 week(s) ago
All are small apartments with 2 rooms, very spacious and comfortable, polite staff, free laundry, 5 star rating
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TRAN T.
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9.1
/10
Reviewed 22 week(s) ago
Need to improve the TV system in the rooms, can't turn it on to watch
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3 people find it helpful
d***g
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Staycation
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10.0
/10
Reviewed 27 week(s) ago
Friendly staff, clean and quiet room
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1 people find it helpful
N***n
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10.0
/10
Reviewed 27 week(s) ago
Good, friendly staff -.-
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2 people find it helpful
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nguyen t. k. c.
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Staycation
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8.1
/10
Reviewed 47 week(s) ago
Enthusiastic receptionist - old and smelly hotel room - dirty toilet not cleaned - bed sheets and pillows are too old and dirty. I slept one night and didn't dare wear shorts to sleep. Compared to the price of 700k/night, I only rate 1*
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4 people find it helpful
Sóc S. Q. T.
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Business
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10.0
/10
Reviewed 58 week(s) ago
Friendly staff, flexible check in and check out, spacious and modern rooms. Will recommend to friends and come back next time if there is a chance.
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4 people find it helpful
Huyen N.
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5.4
/10
Reviewed 60 week(s) ago
Not worth the price, room not as described, facilities are run down, walls are dirty. No night light, room is dark and gloomy. Room is not clean. Extremely bad experience
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이***혜
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Staycation
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8.2
/10
Reviewed 74 week(s) ago
enthusiastic staff, clean room, everything ok, will come back if I have the chance
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2 people find it helpful
Tran H.
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Staycation
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10.0
/10
Reviewed 76 week(s) ago
Spacious, clean and enthusiastic 10 VND
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T***n
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10.0
/10
Reviewed 76 week(s) ago
10 spacious, clean and enthusiastic locations
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3 people find it helpful
Thanh A.
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8.1
/10
Reviewed 95 week(s) ago
Phòng rộng rãi, đủ mọi đồ sinh hoạt kể cả bếp cũng đủ mọi đồ dùng. Nhân viên support nhiệt tình- khi mình không xem được tivi bạn ấy đã lên hỗ trợ mình cài đặt . Vị trí thuận lợi có chỗ để xe rộng rãi. Tuy nhiên sóng wifi yếu. Phòng còn một số hỏng hóc nhỏ chưa được cải thiện như cửa phòng ngủ hỏng chốt, vòi sen bị lỏng
2 people find it helpful
Phan T. T. D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 98 week(s) ago
Quá tuyệt ạ. Không có điểm gì để chê. Chỉ có 1 điểm trừ nhỏ ở chỗ cửa phòng tắm trong suốt và hơi lộ 😜. Nhân viên nhiệt tình từ bác bảo vệ, lễ tân, vệ sinh. Nói là free giặt ủi 10 cái, chứ ngày nào nhà e cũng 12 13 cái, vẫn rất vô tư ạ. Phòng sạch sẽ, dụng cụ khá đầy đủ. Nước nóng lạnh, điều hoà rất OK. Check in check out nhanh chóng. Nói chung là rất hài lòng.
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+3
2 people find it helpful
Trần H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 102 week(s) ago
view đẹp thoáng mát tiện nghi hơn tưởng tượng
3 people find it helpful
Accommodation's Reply
24 Jan 2024
Thank you very much, I hope to welcome you again!
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Gấu B.
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9.3
/10
Reviewed 103 week(s) ago
Phòng tiện nghi đầy đủ, ga giường chưa sạch lắm nên hút bụi giường sạch hơn, nhân viên thân thiện, giá cả hợp lý. Mong sẽ hoàn thiện hơn và sẽ quay lại lần sau
1 people find it helpful
Accommodation's Reply
18 Jan 2024
Thank you for choosing Granda. We will check the room more carefully before guests check in. We hope to always make you satisfied in the future!
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Linh C.
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5.9
/10
Reviewed 103 week(s) ago
Nhân viên thân thiện, hỗ trợ nhanh mỗi tội phòng thì khá tệ rất nhiều gián trong phòng ☹️
2 people find it helpful
Accommodation's Reply
18 Jan 2024
Sorry for this bad experience, we will check the room more carefully before guests check in. Thank you for choosing Granda, I hope you will be more satisfied in the future!
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Vishnu Parmar
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8.3
/10
Reviewed 104 week(s) ago
Everything OK except noises from other room of having s*x or breaking things.
1 people find it helpful
Accommodation's Reply
12 Jan 2024
Thank you for staying at the hotel. We will pay more attention to handling the noise problem. We hope that you will be more satisfied in the future.
Quang H. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 104 week(s) ago
Mình ở 1 đêm tại khách sạn, phòng ok bếp núc đầy đủ, hầm để xe có bảo vệ an ninh nên mình cho điểm cộng.
2 people find it helpful
Accommodation's Reply
17 Jan 2024
Yes, thank you. Hope you will come back to stay at the hotel many more times!
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Anh K.
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9.7
/10
Reviewed 105 week(s) ago
Good stay with large room and friendly staff!
1 people find it helpful
Accommodation's Reply
09 Jan 2024
Yes, thank you very much. Hope to welcome you many more times!
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QUACH THI LAN HUONG
icon-origin-TRAVELOKA
8.5
/10
Reviewed 107 week(s) ago
The hotel is clean and suitable for family needs. Just a small suggestion about the bathroom, you should put a decal on the door and anti-slip clothes hangers.
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Accommodation's Reply
25 Dec 2023
Yes, thank you for your comment. I will add it. Hope to welcome you many more times!
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