The house/villa we were going to rent turned out to be completely uninhabitable. From the exterior to the unkempt condition, the carport collapsed, the interior had been unoccupied for a long time, it had a musty smell, and several large leaks in the ceilings above both the bedroom and the common area, making it feel damp. The window blinds were torn, there were spooky paintings and statues, and the overall aura was like a test of courage. But what was worse than all of this was the attitude of Santi, the villa's manager via the app. We complained that the villa was unsuitable, unlike the photos in the app. Her solution was to offer us a move but with an additional fee, which of course I refused because it seemed like a trap to get customers to pay more than we agreed to. She even hung up on me unethically when I spoke. In conclusion, the condition of the villa and its management were problematic, and I was so annoyed that I didn't even remember to take photos of the house.