Veranda Serviced Residence Puri

Explore Veranda Serviced Residence Puri
8.5
Very Good
From 744 reviews
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Cleanliness

8.8

Room Comfort

8.7

Meal

8.3

Location

8.7

Service and Facilites

8.5

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Staff Friendliness (27)
Room Space (23)
Bedroom (23)
Hotel Area (23)
Ambiance (21)
Accessibility (20)
Bathroom (19)
Wifi (18)
Surroundings (17)
Family Friendly (17)
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Traveler Reviews Veranda Serviced Residence Puri

Number of reviews per page
20
40
Customer reviews
Verified Traveler
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9.4
/10
Reviewed 4 week(s) ago
The location is strategic. The staff are very helpful. Clean bedroom and bathroom.
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Accommodation's Reply
14 Sep 2026
Dear Valued Guest Greetings from Veranda Serviced Residence Puri. We greatly appreciate your positive feedback about Veranda Serviced Residence Puri. We are dedicated to providing our guests with the highest level of service and comfort. We look forward to welcoming you back to Veranda Serviced Residence Puri. Sincerely, Henri Head of Operations
Merry C.
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9.7
/10
Reviewed 7 week(s) ago
Mbak Senny is truly amazing! She was incredibly warm, friendly, and welcoming throughout my stay. What impressed me the most was that she still remembered my name; such a small gesture, but it made me feel genuinely welcomed and appreciated. Thank you, Mbak Senny, for the wonderful hospitality.
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Accommodation's Reply
31 Aug 2026
Dear Ms Merry Greetings from Veranda Serviced Residence Puri. We are delighted to learn that your stay exceeded your expectations. It is wonderful to know that Ms. Senny's attentive service enhanced your experience even further. We will ensure they receive the recognition they deserve for their exceptional hospitality. Sincerely, Henri Head of Operations
Verified Traveler
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Leisure
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8.8
/10
Reviewed 13 week(s) ago
The room is good, quite big for two people. We'd love to come back if we visit Jakarta next time.
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest Greetings from Veranda Serviced Residence Puri. We greatly appreciate your positive feedback about Veranda Serviced Residence Puri. We are dedicated to providing our guests with the highest level of service and comfort. We look forward to welcoming you back to Veranda Serviced Residence Puri. Sincerely, Henri Head of Operations
Verified Traveler
icon-Leisure
Leisure
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10.0
/10
Reviewed 18 week(s) ago
I had a wonderful short stay in Veranda and it was close to everywhere.
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Accommodation's Reply
15 Jun 2026
Dear My Valued Guest, Greetings from Veranda Serviced Residence Puri. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Serviced Residence Puri, all of us are looking forward to welcoming you back at the soonest. Sincerely, Henri Head of Operations
S***i
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Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Friendly staff, good facilities, strategic location, overall satisfied staying here.
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Warm greetings from Veranda Serviced Residence Puri. Thank you for your excellent rating during your recent stay at Veranda Serviced Residence Puri. We are delighted to hear that our hospitality, service, and food quality met your expectations. We hope to welcome you back again soon. Sincerely, Henry, Head of Operations
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Syarif M.
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Medical
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10.0
/10
Reviewed 23 week(s) ago
Veranda is the most comfortable place if you have any needs in West Jakarta, especially for those who want to seek treatment at JEC Kedoya.
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Accommodation's Reply
11 May 2026
Dear Mr. Syarif M, Sincerely yours from Veranda Serviced Residence Puri. Thank you for your excellent rating. We are delighted to hear that you had a wonderful experience with us. We are proud that all aspects met your expectations. We hope to welcome you back again for another wonderful experience at Veranda Serviced Residence Puri. Sincerely, Henri, Head of Operations
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N***a
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Staycation
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10.0
/10
Reviewed 27 week(s) ago
The staff was friendly. Thank you
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Accommodation's Reply
13 Apr 2026
Dear Valued Guest, Greetings from Veranda Serviced Residence Puri. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Serviced Residence Puri, all of us are looking forward to welcoming you back at the soonest. Sincerely, Henri Head of Operations
K***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 28 week(s) ago
Beyond expectations, won't regret at all.
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Accommodation's Reply
29 Mar 2026
Dear Valued Guest, Greetings from Veranda Serviced Residence Puri. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Serviced Residence Puri, all of us are looking forward to welcoming you back at the soonest. Sincerely, Henri Head of Operations
K***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 28 week(s) ago
Recommended, best in Puri Kembangan.
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Accommodation's Reply
29 Mar 2026
Dear Velued Guest, Greetings from Veranda Serviced Residence Puri. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Serviced Residence Puri, all of us are looking forward to welcoming you back at the soonest. Sincerely, Henri Head of Operations
K***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
best residences in Puri Kembangan.
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1 people find it helpful
Accommodation's Reply
29 Mar 2026
Dear Mrs Lusiana, Greetings from Veranda Serviced Residence Puri. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Serviced Residence Puri, all of us are looking forward to welcoming you back at the soonest. Sincerely, Henri Head of Operations
T***i
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Business
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10.0
/10
Reviewed 29 week(s) ago
All staff were very friendly, the room was clean and quiet. Almost every weekend I love to stay here.
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Accommodation's Reply
18 Mar 2026
Dear Valued Guest, Warm greetings from Veranda Serviced Residence Puri. We are delighted to receive your excellent review. We are very pleased to know that you enjoyed your stay at our hotel! Thank you for your trust in Veranda Serviced Residence Puri, and we all look forward to welcoming you back again soon. Sincerely, Henry, Head of Operations
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A***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
The hotel staff was very friendly and kind. However, the room still had traces of the previous guest's belongings. I deeply regret what happened. On the other hand, the only positive aspect was the only negative, and it really bothered me.
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1 people find it helpful
Accommodation's Reply
15 Mar 2026
Dear Valued Guest, Veranda Serviced Residence Puri would like to express our gratitude for your excellent review of your recent stay. First, thank you for your appreciation of our friendly staff. However, I sincerely apologize for the dissatisfaction you experienced regarding the cleanliness of your room. On behalf of management, we apologize for any inconvenience you experienced during your stay at Veranda Serviced Residence Puri. We have forwarded this matter to the relevant department. We wish you a pleasant stay and hope to welcome you back to Veranda Serviced Residence Puri again. Sincerely, Henry, Head of Operations
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r***o
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Business
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9.4
/10
Reviewed 34 week(s) ago
Clean hotel and close to the mall
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1 people find it helpful
Accommodation's Reply
15 Mar 2026
Dear Valued Guest, Warm greetings from Veranda Serviced Residence Puri. Thank you for your excellent rating. We are delighted to hear that you had a wonderful experience with us. We are proud that everything met your expectations. We hope to welcome you back again for another wonderful experience at Veranda Serviced Residence Puri. Sincerely, Henry, Head of Operations
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 42 week(s) ago
The hotel staff was very friendly. Luckily, since the room was ready, we were allowed to check in early around 12 noon. Thank you, Veranda Service Residence, for accommodating our family.
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Accommodation's Reply
15 Mar 2026
Dear Valued Guest, Warm greetings from Veranda Serviced Residence Puri. Thank you for your excellent rating. We are delighted to hear that you had a wonderful experience with us. We are proud that all aspects met your expectations. We hope to welcome you back again for another wonderful experience at Veranda Serviced Residence Puri. Sincerely, Henry, Head of Operations
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R***a
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Staycation
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9.4
/10
Reviewed 48 week(s) ago
Very recommended place, and thank you to Kak Intan for the best service
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Accommodation's Reply
15 Mar 2026
Dear Valued Guest, Veranda Serviced Residence Puri extends a warm invitation. We are delighted to hear that your stay exceeded your expectations, and we are pleased to learn that our staff member, Intan, significantly enhanced your experience. We will bestow upon her the recognition she deserves for her outstanding service. Sincerely, Henry, Head of Operations
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N***l
icon-origin-TRAVELOKA
8.3
/10
Reviewed 54 week(s) ago
Please pay attention to guest parking. Don't let those of us who want to stay overnight end up fighting with security. Moreover, some of the security guards are unfriendly and it's annoying. I don't want to come back to stay there again.
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3 people find it helpful
Accommodation's Reply
15 Mar 2026
Dear Valued Guest, Veranda Serviced Residence Puri is pleased to inform you of your feedback and comments. We appreciate your understanding as we work to resolve the issues you experienced during your stay at Veranda Serviced Residence Puri. Your feedback is vital to us in improving the excellent service we strive to provide. We have shared your comments regarding the security officer with the relevant colleagues, and this will be a great driving force for us to improve further in the future. On behalf of management, we sincerely apologize for the unpleasant experience you had. Your feedback has been carefully considered, and our team is working diligently to resolve the issues. Thank you again for choosing Veranda Serviced Residence Puri, and we hope you will give us the opportunity to welcome you back again and restore your trust in us. Sincerely, Henry, Head of Operations
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W***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 55 week(s) ago
The hotel's location is good, close to Ranch Market. The hotel's cleanliness is good, from the lobby to the bathroom and even the room. The room is quite spacious. The hotel staff is very friendly and informative. The breakfast menu is good, but could be offered with alternatives or more variety. Overall, this hotel is very good :)
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2 people find it helpful
Accommodation's Reply
18 Sep 2025
Valued Guest, Warm greetings from Veranda Serviced Residence Puri. Thank you for your excellent rating. We are delighted to hear that you had such a wonderful experience with us. We are proud that every aspect has met your expectations. We look forward to welcoming you back for another wonderful experience at Veranda Serviced Residence Puri. Sincerely, Henri, Head of Operations
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R***a
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Staycation
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9.7
/10
Reviewed 63 week(s) ago
The hotel staff was friendly and very helpful when I asked for a room upgrade. The atmosphere is comfortable and peaceful, and the area is quiet. The interior is beautiful. The food is also delicious. It's suitable for families and those with babies.
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1 people find it helpful
Accommodation's Reply
27 Jul 2025
Dear Sir/Madam, Warm greetings from Veranda Serviced Residence Puri. Thank you for your excellent rating. We are delighted to hear that you had such a wonderful experience with us. We are proud that every aspect has met your expectations. We look forward to welcoming you back for another wonderful experience at Veranda Serviced Residence Puri. Sincerely, Henri, Head of Operations
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Indrayani L.
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8.5
/10
Reviewed 65 week(s) ago
First time to have staycation here and definitely will come back, the hotel ambience is good, perfect size of room and very clean… Very satisfied with my first experience and next I’ll try the restaurant also 😊
2 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Bapak/Ibu Indrayani L Greetings from Veranda Serviced Residence Puri. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Serviced Residence Puri, all of us are looking forward to welcoming you back at the soonest. Sincerely, Henri Head of Operations
Emanuel B. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 67 week(s) ago
Comfy, nice ambience as always, close to a lot of street foods and mini market.. Will be back again.
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Accommodation's Reply
27 Jul 2025
Dear valuable guest, Greetings from Veranda Serviced Residence Puri. Thank you for your positive feedback regarding your recent stay at Veranda Serviced Residence Puri. We are thrilled to hear that our hospitality, the team's efforts, and the quality of our food met your expectations. We look forward to welcoming you back for another exceptional stay soon. Sincerely, Henri Head of Operations
Number of reviews per page
20
40