Veranda Serviced Residence Puri

Explore Veranda Serviced Residence Puri
8.4
Very Good
From 730 reviews
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Cleanliness

8.8

Room Comfort

8.6

Meal

8.3

Location

8.7

Service and Facilites

8.5

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Staff Friendliness (24)
Bedroom (21)
Ambiance (20)
Room Space (20)
Hotel Area (20)
Accessibility (19)
Bathroom (18)
Surroundings (16)
Wifi (16)
Variety (16)
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Traveler Reviews Veranda Serviced Residence Puri

Number of reviews per page
20
40
Customer reviews
S***i
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Friendly staff, good facilities, strategic location, overall satisfied staying here.
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Syarif M.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Veranda is the most comfortable place if you have any needs in West Jakarta, especially for those who want to seek treatment at JEC Kedoya.
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff was friendly. Thank you
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Accommodation's Reply
13 Apr 2026
Dear Valued Guest, Greetings from Veranda Serviced Residence Puri. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Serviced Residence Puri, all of us are looking forward to welcoming you back at the soonest. Sincerely, Henri Head of Operations
K***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Beyond expectations, won't regret at all.
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Accommodation's Reply
29 Mar 2026
Dear Valued Guest, Greetings from Veranda Serviced Residence Puri. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Serviced Residence Puri, all of us are looking forward to welcoming you back at the soonest. Sincerely, Henri Head of Operations
K***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Recommended, best in Puri Kembangan.
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Accommodation's Reply
29 Mar 2026
Dear Velued Guest, Greetings from Veranda Serviced Residence Puri. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Serviced Residence Puri, all of us are looking forward to welcoming you back at the soonest. Sincerely, Henri Head of Operations
K***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
best residences in Puri Kembangan.
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Accommodation's Reply
29 Mar 2026
Dear Mrs Lusiana, Greetings from Veranda Serviced Residence Puri. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Serviced Residence Puri, all of us are looking forward to welcoming you back at the soonest. Sincerely, Henri Head of Operations
T***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
All staff were very friendly, the room was clean and quiet. Almost every weekend I love to stay here.
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Accommodation's Reply
18 Mar 2026
Dear Valued Guest, Warm greetings from Veranda Serviced Residence Puri. We are delighted to receive your excellent review. We are very pleased to know that you enjoyed your stay at our hotel! Thank you for your trust in Veranda Serviced Residence Puri, and we all look forward to welcoming you back again soon. Sincerely, Henry, Head of Operations
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A***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The hotel staff was very friendly and kind. However, the room still had traces of the previous guest's belongings. I deeply regret what happened. On the other hand, the only positive aspect was the only negative, and it really bothered me.
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1 people find it helpful
Accommodation's Reply
15 Mar 2026
Dear Valued Guest, Veranda Serviced Residence Puri would like to express our gratitude for your excellent review of your recent stay. First, thank you for your appreciation of our friendly staff. However, I sincerely apologize for the dissatisfaction you experienced regarding the cleanliness of your room. On behalf of management, we apologize for any inconvenience you experienced during your stay at Veranda Serviced Residence Puri. We have forwarded this matter to the relevant department. We wish you a pleasant stay and hope to welcome you back to Veranda Serviced Residence Puri again. Sincerely, Henry, Head of Operations
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r***o
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Clean hotel and close to the mall
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1 people find it helpful
Accommodation's Reply
15 Mar 2026
Dear Valued Guest, Warm greetings from Veranda Serviced Residence Puri. Thank you for your excellent rating. We are delighted to hear that you had a wonderful experience with us. We are proud that everything met your expectations. We hope to welcome you back again for another wonderful experience at Veranda Serviced Residence Puri. Sincerely, Henry, Head of Operations
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The hotel staff was very friendly. Luckily, since the room was ready, we were allowed to check in early around 12 noon. Thank you, Veranda Service Residence, for accommodating our family.
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Accommodation's Reply
15 Mar 2026
Dear Valued Guest, Warm greetings from Veranda Serviced Residence Puri. Thank you for your excellent rating. We are delighted to hear that you had a wonderful experience with us. We are proud that all aspects met your expectations. We hope to welcome you back again for another wonderful experience at Veranda Serviced Residence Puri. Sincerely, Henry, Head of Operations
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
Very recommended place, and thank you to Kak Intan for the best service
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Accommodation's Reply
15 Mar 2026
Dear Valued Guest, Veranda Serviced Residence Puri extends a warm invitation. We are delighted to hear that your stay exceeded your expectations, and we are pleased to learn that our staff member, Intan, significantly enhanced your experience. We will bestow upon her the recognition she deserves for her outstanding service. Sincerely, Henry, Head of Operations
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N***l
icon-origin-TRAVELOKA
8.3
/10
Reviewed 32 week(s) ago
Please pay attention to guest parking. Don't let those of us who want to stay overnight end up fighting with security. Moreover, some of the security guards are unfriendly and it's annoying. I don't want to come back to stay there again.
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3 people find it helpful
Accommodation's Reply
15 Mar 2026
Dear Valued Guest, Veranda Serviced Residence Puri is pleased to inform you of your feedback and comments. We appreciate your understanding as we work to resolve the issues you experienced during your stay at Veranda Serviced Residence Puri. Your feedback is vital to us in improving the excellent service we strive to provide. We have shared your comments regarding the security officer with the relevant colleagues, and this will be a great driving force for us to improve further in the future. On behalf of management, we sincerely apologize for the unpleasant experience you had. Your feedback has been carefully considered, and our team is working diligently to resolve the issues. Thank you again for choosing Veranda Serviced Residence Puri, and we hope you will give us the opportunity to welcome you back again and restore your trust in us. Sincerely, Henry, Head of Operations
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W***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The hotel's location is good, close to Ranch Market. The hotel's cleanliness is good, from the lobby to the bathroom and even the room. The room is quite spacious. The hotel staff is very friendly and informative. The breakfast menu is good, but could be offered with alternatives or more variety. Overall, this hotel is very good :)
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1 people find it helpful
Accommodation's Reply
18 Sep 2025
Valued Guest, Warm greetings from Veranda Serviced Residence Puri. Thank you for your excellent rating. We are delighted to hear that you had such a wonderful experience with us. We are proud that every aspect has met your expectations. We look forward to welcoming you back for another wonderful experience at Veranda Serviced Residence Puri. Sincerely, Henri, Head of Operations
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 41 week(s) ago
The hotel staff was friendly and very helpful when I asked for a room upgrade. The atmosphere is comfortable and peaceful, and the area is quiet. The interior is beautiful. The food is also delicious. It's suitable for families and those with babies.
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1 people find it helpful
Accommodation's Reply
27 Jul 2025
Dear Sir/Madam, Warm greetings from Veranda Serviced Residence Puri. Thank you for your excellent rating. We are delighted to hear that you had such a wonderful experience with us. We are proud that every aspect has met your expectations. We look forward to welcoming you back for another wonderful experience at Veranda Serviced Residence Puri. Sincerely, Henri, Head of Operations
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Indrayani L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 43 week(s) ago
First time to have staycation here and definitely will come back, the hotel ambience is good, perfect size of room and very clean… Very satisfied with my first experience and next I’ll try the restaurant also 😊
1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Bapak/Ibu Indrayani L Greetings from Veranda Serviced Residence Puri. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Serviced Residence Puri, all of us are looking forward to welcoming you back at the soonest. Sincerely, Henri Head of Operations
Emanuel B. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 45 week(s) ago
Comfy, nice ambience as always, close to a lot of street foods and mini market.. Will be back again.
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Accommodation's Reply
27 Jul 2025
Dear valuable guest, Greetings from Veranda Serviced Residence Puri. Thank you for your positive feedback regarding your recent stay at Veranda Serviced Residence Puri. We are thrilled to hear that our hospitality, the team's efforts, and the quality of our food met your expectations. We look forward to welcoming you back for another exceptional stay soon. Sincerely, Henri Head of Operations
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 51 week(s) ago
(+) Friendly hotel staff, quite satisfying for 1 night stay. Very spacious room and complete facilities. Super sophisticated smart TV to order food, no need for paper menu on the table. Safe and comfortable to bring baby (-) Parking has no air circulation, very stuffy and access to the lobby must go up and down stairs, access to Alfa/Indomart is quite far.
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1 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Sir/Madam, Warm greetings from Veranda Serviced Residence Puri. We are very happy to receive such a great rating from you. It is wonderful to know that you are satisfied with your experience at our hotel! Thank you for trusting Veranda Serviced Residence Puri, we all look forward to welcoming you back soon. Sincerely, Henri. Head of Operations.
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k***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 51 week(s) ago
Business trip, near office, near Lippo Mall Puri.
2 people find it helpful
Accommodation's Reply
27 Jul 2025
Dear valuable guest, Greetings from Veranda Serviced Residence Puri. Thank you for your positive feedback regarding your recent stay at Veranda Serviced Residence Puri. We are thrilled to hear that our hospitality, the team's efforts, and the quality of our food met your expectations. We look forward to welcoming you back for another exceptional stay soon. Sincerely, Henri Head of Operations
J***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 66 week(s) ago
The sink in the bathroom is clogged, I've asked for it to be fixed but it's still clogged.
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Accommodation's Reply
03 Feb 2025
Dear Mr. Jurawui Jusuf, Warm greetings from Veranda Serviced Residence Puri. Thank you for giving us a very good rating for your recent visit. First of all, thank you for your appreciation of the rating given to us, however, I am very sorry that we gave you a less than satisfactory impression regarding the sink during your visit. As a representative of the management, we apologize for the inconvenience you experienced during your visit at Veranda Serviced Residence Puri. We have communicated this issue with the relevant department. Hope you are doing well and we look forward to welcoming you back to Veranda Serviced Residence Puri. Best regards, Henri. Head of Operations
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Ratu B.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 71 week(s) ago
There is no Entry Barrier, no Trash Can but the receptionist is willing to leave trash, the swimming pool is quite good but no towels are provided, the bathroom is also locked. There is not much variety for breakfast, even for rice, oh my, I have no appetite so the side dishes are really minimal 🤣🤣. Actually for a hotel price of around 900 thousand, I give it a score of 4, sorry. But I give the stars above which are quite good so that your business can continue to exist.
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3 people find it helpful
Accommodation's Reply
27 Jul 2025
Dear Sir/Madam, Warm greetings from Veranda Serviced Residence Puri. Thank you for taking the time to leave us a review. We always appreciate feedback from our guests as it allows us to review the situation and address any service-related issues that may impact their experience. Only through comments like yours can we improve our service levels to provide the best quality to our guests. We wish you continued health and look forward to welcoming you back to Veranda Serviced Residence Puri. Sincerely, Henri, Head of Operations
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Number of reviews per page
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40