Diamond Beach Hotel Da Nang

Explore Diamond Beach Hotel Da Nang
7.8
Pleasant
From 113 reviews
Provided by travelers on
Cleanliness

7.3

Room Comfort

7.2

Meal

7.6

Location

7.9

Service and Facilites

7.4

People often mention about Diamond Beach Hotel Da Nang
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Bathroom (13)
Bedroom (10)
Room Space (8)
Distance to City Center (7)
Hotel Area (7)
Surroundings (6)
Staff Friendliness (5)
Ambiance (4)
Accessibility (3)
Soundproof (3)
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Traveler Reviews Diamond Beach Hotel Da Nang

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40
Customer reviews
T***n
icon-origin-TRAVELOKA
6.4
/10
Reviewed 10 week(s) ago
The bathroom has running water at the sink and a foul smell. The bed is made of two single beds joined together, with a concave middle and is very uncomfortable to lie on.
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2 people find it helpful
H***G
icon-origin-TRAVELOKA
6.1
/10
Reviewed 14 week(s) ago
The bathroom ventilation is broken so the bathroom smells very bad, the room is old. The bed sheets are used for a long time so the room has a lot of fine dust. Bad experience
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1 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 15 week(s) ago
The room smells of urine, is damp, and the cotton floor is peeling and uncomfortable.
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1 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 16 week(s) ago
Hotel room broken many things in room shower gel shampoo not replaced
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3 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The staff are very friendly and helpful.
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3 people find it helpful
L***g
icon-origin-TRAVELOKA
9.1
/10
Reviewed 19 week(s) ago
Friendly staff. When I first checked in, I saw that the room was dirty and there was hair on the floor. I contacted the receptionist and 2 minutes later the cleaning lady came to clean it. Overall, for the price of the hotel, it's still ok.
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1 people find it helpful
Văn Đ. N.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 19 week(s) ago
The type of foot towel is similar to the bath towel. The room has a smell The air conditioner is hot but not strong enough to cool the room. In short, not satisfied
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L***m
icon-origin-TRAVELOKA
8.1
/10
Reviewed 19 week(s) ago
Room has a lot of mosquitoes, can't use hot and cold water in the toilet
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2 people find it helpful
SuBo H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Spacious room, reasonable price, everyone should try
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1 people find it helpful
SuBo H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
Clean, airy, spacious swimming pool.
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1 people find it helpful
T***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 20 week(s) ago
The location is not convenient. The receptionist's attitude is very very bad, The room is old and very small, the toilet is also very small. I booked a room on the night of 08/31/25 and when I arrived to check in, the receptionist did the normal procedures for me. However, the procedure took a long time, because the receptionist and another girl were busy chatting....... I went to the car to get my luggage and came back after 5 minutes, then the receptionist suddenly informed me that the room had no hot water, the reason was due to a broken system....... The receptionist offered to reduce the price for me to use temporarily, but I did not accept because: 1, The receptionist's attitude and behavior were very poor. 2, The motel already has enough hot water, so it is unacceptable not to have it, 3, I am sure the hotel and the receptionist knew about the hot water failure before I arrived to check in. But not informing the hotel is too bad. Suggest Traveloka consider canceling cooperation with hotels like this. Overall rating is not 1* P/s: I took the photo when I tried to endure to check if the cold water can be used for bathing. But it was really too cold, unbearable.
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+3
2 people find it helpful
M***h
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 21 week(s) ago
Unfortunately, my stay was very disappointing. The door lock was broken since Monday, the water pressure was very weak and there was no hot water. Basic amenities such as shampoo and a hair dryer were missing. The room felt cramped because it was filled with too many kitchen items. Although there was a TV, it did not work at all. Overall, the place is quite run-down and feels more like a 1-star guesthouse rather than what was advertised.
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T***h
icon-origin-TRAVELOKA
5.3
/10
Reviewed 22 week(s) ago
The check-in was very bad. There were stains from dirty water that dried on the floor. The room had no amenities, no kettle or hair dryer. There was no phone to call the front desk either. The refrigerator was not cold, there was no hot water in the bathroom. The bed sheets were dirty and old, the window curtains and many other items were broken, etc. There were many other problems. I felt it was not worth the money spent when booking a 3-star hotel.
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2 people find it helpful
Đ***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
The hotel in Danang is very clean, the staff is friendly and the location is convenient. I am completely satisfied and will come back.
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2 people find it helpful
T***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 22 week(s) ago
The hotel was dark, the smell of mold was strong, the bed sheets were old and yellow, there was a puddle of water on the floor, the room smelled of cigarettes, the toilet was dirty, the lobby had no lights on, the hallway was dark, the receptionist was also the security guard and the cleaner😅 the experience couldn't have been worse, I left the room and rented another place
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3 people find it helpful
T***h
icon-origin-TRAVELOKA
5.6
/10
Reviewed 22 week(s) ago
No hot water => The receptionist said so, please bear with me!
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N***n
icon-origin-TRAVELOKA
6.4
/10
Reviewed 22 week(s) ago
The power outage on August 18th was announced, the hotel did not know about it until 6am. I thought the hotel was big (10 floors, I was on the 10th floor, had to walk to check out) so there would definitely be a generator, but no! When I called back after 9am, they pushed the responsibility to the Electricity Department without informing me, and then the technician did not come to fix the generator. It affected the customer experience a lot. The sockets were very loose, the minibar only had bottled water. Will not come back!
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2 people find it helpful
C***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The hotel is currently being used for my stay and I will book it again for my next vacation.
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1 people find it helpful
Pham H. t.
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 23 week(s) ago
I booked a room at the hotel for 2 days from August 12 to 14, 2025 and paid in advance via momo wallet. When I arrived to check in, the 2 receptionists were very rude, unprofessional and impolite in communication; Next, after staying 1 night at the hotel, the next morning I went out and returned to the hotel at 1:20 p.m. on August 13, 2025. When I went back to my old room with the room card I was still holding, my personal belongings and jewelry on the table were all taken down to the reception desk. I went down to ask the 2 receptionists (1 male and 1 female) directly. The male staff member spoke loudly and said that the check-out deadline was August 13, 2025, so the receptionist asked the cleaning staff to take my things down (while I had paid for the room for 2 nights, meaning I had to stay another night at the hotel). However, the staff member immediately argued with me that he did not receive my booking information. I asked back, assuming my room was due to check out but I had not returned in time, the receptionist should have called to discuss the issue of checking out, right? The male receptionist replied with a very unpleasant attitude "We don't have your phone number to call, we are just employees doing our job" while I had already paid for my room but the receptionist arbitrarily asked the housekeeping to move my things and I opened the payment table for 2 nights on the booking, then you gave me another room card, different from the room type I booked.
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6 people find it helpful
Pham H. t.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 23 week(s) ago
I booked a room at the hotel for 2 days from August 12 to 14, 2025 and paid in advance via momo wallet. When I arrived to check in, the 2 receptionists were very rude, unprofessional and impolite in communication; Next, after staying 1 night at the hotel, the next morning I went out and returned to the hotel at 1:20 p.m. on August 13, 2025. When I went back to my old room with the room card I was still holding, my personal belongings and jewelry on the table were all taken down to the reception desk. I went down to ask the 2 receptionists (1 male and 1 female) directly. The male staff member spoke loudly and said that the check-out deadline was August 13, 2025, so the receptionist asked the cleaning staff to take my things down (while I had paid for the room for 2 nights, meaning I had to stay another night at the hotel). However, the staff member immediately argued with me that he did not receive my booking information. I asked back, assuming my room was due to check out but I had not returned in time, the receptionist should have called to discuss the issue of checking out, right? The male receptionist replied with a very unpleasant attitude "We don't have your phone number to call, we are just employees doing our job" while I had already paid for my room but the receptionist arbitrarily asked the housekeeping to move my things and I opened the payment table for 2 nights on the booking, then you gave me another room card, different from the room type I booked.
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1 people find it helpful
Number of reviews per page
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