Terrible experience with Oyasumi Hotel.
We spent a lot of money on Grab cars unnecessarily.
We had to travel back and forth from the bus terminal to the hotel very early in the morning. The surroundings were quiet and deserted, with stray dogs around. We ended up waiting and walking outside the hotel for almost one and a half hours.
From the hotel, we took another Grab to the mosque.
After that, we took a Grab back to the hotel again.
Then we had to walk again just to look for food.
All of this could have been avoided if the hotel had simply answered our calls or replied to WhatsApp.
A very simple reply such as:
“No, you cannot check in early.”
would have made things much easier for us.
Due to the poor communication and lack of basic courtesy, I am extremely disappointed with the hotel.