It was a shame I stayed last night. Shalva is my favorite hotel because it's close to the GI, and it's just a short walk to the CFD. I've stayed there several times and I've always been satisfied. However, I don't know why I got such a poorly maintained room. The AC was really dirty, there were some dirty spots on the curtains, the floor was uneven, some of the floors were raised, and the bathroom faucet was broken and leaking a bit. I complained to the receptionist asking for a room change because it wasn't comfortable. They immediately responded by giving me a key to a room on another floor and telling me to check it out. I checked it out and it was the same :( The faucet was also broken, and the room looked like it hadn't been cleaned in a while, so it was a bit stuffy :(
I don't know if the suite I chose was rarely booked or what, so it seemed like it wasn't well maintained. I've stayed there a few times, but the deluxe rooms have been fine :( I hope they fix the shortcomings :( The staff are all friendly and quick. But the room maintenance is lacking :(