8.3
Very Good
From 514 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.1

Location

8.6

Service and Facilites

8.4

People often mention about Toptel Hotel
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Distance to City Center (10)
Accessibility (10)
Surroundings (9)
Ambiance (8)
Staff Friendliness (7)
Bedroom (7)
Family Friendly (6)
Wifi (5)
Check-in/out Time (5)
Room Space (5)
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Traveler Reviews Toptel Hotel

Number of reviews per page
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40
Customer reviews
syufrianto
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Location near malls, hotels, fitness facilities, complete equipment
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E***A
icon-origin-TRAVELOKA
5.8
/10
Reviewed 10 week(s) ago
less satisfactory there is no wifi..
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C***n
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Good to stay and good to choose for a not-so-pricey budget hotel.
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A***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Overall, it's just so-so, probably because it fits my budget.
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1 people find it helpful
K***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
the best in pekanbaru, awesome 👍
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K***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
The best, close to the city center.. Awesome
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K***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
The best, close to the city center
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1 people find it helpful
O***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Good, very clean, highly recommended
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 27 week(s) ago
Parking was okay, breakfast options were mediocre, rooms were very basic, elevator was broken, and while staying here, a woman knocked on the door claiming to have booked something when there wasn't, which disrupted my rest. Just once.
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w***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
The food is worth the price, the bathroom is quite clean, but the first day I didn't get soap
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Heni K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Clean, comfortable, really like it, recommend it here
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1 people find it helpful
M***D
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
Very suitable for a short stay as it is close to all the amenities required.
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E***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
The hotel staff is quite friendly, the hotel atmosphere is very clean and comfortable.
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1 people find it helpful
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Mujiburrahman
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
The hotel staff really appreciates the guests, as evidenced by the very satisfactory service during check-in and check-out.
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M***D
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 55 week(s) ago
Meeting requirement. Recommended for those needing a short stay whilst in Pekanbaru.
3 people find it helpful
christian n.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 64 week(s) ago
The location is very strategic, close to various malls in Pekanbaru.
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Romelos S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 67 week(s) ago
The reception girl was friendly, had a trouble when trying to access room 120, card access control won't work, but it was solved within minutes, really helpful. The only cons is, a lot of stains on the linen. Everything else was good.
1 people find it helpful
D***i
icon-origin-TRAVELOKA
6.8
/10
Reviewed 67 week(s) ago
for standard rooms all are smoking rooms. unfortunately there is no notification about this, so if you want a non-smoking room, take a room outside the standard. if the room smells of cigarette smoke, the FO will help you to add air freshener.
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2 people find it helpful
I***n
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 86 week(s) ago
Highly not recommended. Dirty room + shabby towels. Check in and enter the sheets are stained.
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1 people find it helpful
H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 90 week(s) ago
That's great, I hope it can be upgraded again.
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2 people find it helpful
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