Zoom Hotel Mulawarman

Explore Zoom Hotel Mulawarman
8.5
Very Good
From 2,317 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.7

Service and Facilites

8.6

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Bedroom (69)
Staff Friendliness (67)
Distance to City Center (61)
Accessibility (57)
Ambiance (56)
Surroundings (52)
Taste (52)
Bathroom (46)
Variety (46)
Hotel Area (44)
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Traveler Reviews Zoom Hotel Mulawarman

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Customer reviews
B***a
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8.5
/10
Reviewed 2 week(s) ago
Satisfactory service, friendly and experienced staff and quite clean rooms...
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Accommodation's Reply
10 Nov 2026
Dear Valued Guest, Thank you for your visit. We sincerely hope for continued improvement. We look forward to the continued growth and development of Zoom Mulawarman Samarinda Hotel. We greatly appreciate your valuable feedback and suggestions, which will help us further improve the quality and facilities. We are happy to serve you with our utmost dedication and look forward to welcoming you back to Zoom Mulawarman Samarinda Hotel again. Sincerely, Zoomer Management
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B***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Satisfactory service, friendly and experienced staff and quite clean rooms.
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Accommodation's Reply
10 Nov 2026
Dear Valued Guest, Thank you for your visit. We sincerely hope for continued improvement. We look forward to the continued growth and development of Zoom Mulawarman Samarinda Hotel. We greatly appreciate your valuable feedback and suggestions, which will help us further improve the quality and facilities. We are happy to serve you with our utmost dedication and look forward to welcoming you back to Zoom Mulawarman Samarinda Hotel again. Sincerely, Zoomer Management
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T***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The cafe music drifts into the room at night, making it a bit noisy for those who really want to rest. House music and live music like this should be held in a private area so it doesn't disturb other guests who are actually trying to rest. 🙏
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Accommodation's Reply
29 Oct 2026
Dear Valued Guest, Thank you for your visit. We sincerely hope to improve further. We wish Zoom Mulawarman Samarinda Hotel continued progress and development. We are pleased to serve you with our utmost dedication. We look forward to welcoming you back again. Thank you for your feedback and comments, and we apologize for any inconvenience you experienced during your stay. We will review the hotel for future improvements. Sincerely, Zoomer Management Team
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Ferry R.
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
Friendly staff, clean hotel, comfortable atmosphere.
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Accommodation's Reply
08 Oct 2026
Dear Mr. Ferry, Thank you for your visit. We sincerely hope to improve further. We wish the Zoom Mulawarman Samarinda Hotel continued progress and development. Guest comfort is our top priority, and cleanliness is a goal we have always upheld. We sincerely appreciate your valuable feedback and suggestions, which will help us further improve the quality and facilities. We are happy to serve you with all our heart, and we hope to welcome you back to the Zoom Mulawarman Samarinda Hotel again. Sincerely, The Management Team, Zoomer
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Verified Traveler
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10.0
/10
Reviewed 6 week(s) ago
Located in the city center, close to everything. The hotel is comfortable.
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Accommodation's Reply
30 Sep 2026
Dear Valued Guest, Thank you for your visit. We sincerely hope for continued improvement. We look forward to the continued growth and development of Hotel Zoom Mulawarman Samarinda. Hotel Zoom is ideally located in the heart of the city. We are delighted to receive your valuable feedback and suggestions, which will help us further improve the quality and facilities. We look forward to serving you with the utmost dedication and hope to welcome you back to Hotel Zoom Mulawarman Samarinda again. Sincerely, Zoom Management
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G***I
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8.5
/10
Reviewed 7 week(s) ago
Great, clean rooms and strategic location.
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Accommodation's Reply
23 Sep 2026
Dear Valued Guest, Thank you for your visit. We sincerely hope for continued improvement. We look forward to the continued growth and development of Zoom Mulawarman Samarinda Hotel. We greatly appreciate your valuable feedback and suggestions, which will help us further improve the quality and facilities. We are happy to serve you with our utmost dedication and look forward to welcoming you back to Zoom Mulawarman Samarinda Hotel again. Sincerely, Zoomer Management
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G***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Great, clean rooms and strategic location.
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Accommodation's Reply
23 Sep 2026
Dear Valued Guest, Thank you for your visit. We sincerely hope for continued improvement. We look forward to the continued growth and development of Zoom Mulawarman Samarinda Hotel. We greatly appreciate your valuable feedback and suggestions, which will help us further improve the quality and facilities. We are happy to serve you with our utmost dedication and look forward to welcoming you back to Zoom Mulawarman Samarinda Hotel again. Sincerely, Zoomer Management
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A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good, friendly service, fairly clean, decent breakfast, comfortable room, clean toilet, hot water. Worth it.
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Accommodation's Reply
23 Sep 2026
Dear Valued Guest, Thank you for your visit. We sincerely hope for continued improvement. We look forward to the continued growth and development of Zoom Mulawarman Samarinda Hotel. Friendly service is our priority, and cleanliness in all areas ensures your comfort. We greatly appreciate your valuable feedback and suggestions, which will help us further improve the quality of our facilities. We are happy to serve you with our utmost dedication, and we hope to welcome you back to Zoom Mulawarman Samarinda Hotel once again. Sincerely, Zoomer Management
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Radit J.
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10.0
/10
Reviewed 8 week(s) ago
Amazing, very comfortable room, very friendly staff, food is also delicious, highly recommend
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Accommodation's Reply
23 Sep 2026
Dear Mr. Radit, Thank you for your visit. We sincerely hope for continued improvement. We look forward to the continued progress and development of Zoom Mulawarman Samarinda Hotel. We strive to provide the best service with friendly and helpful staff. We are delighted to receive your valuable feedback and suggestions, which will help us further improve the quality and facilities. We are happy to serve you and hope to welcome you back to Zoom Mulawarman Samarinda Hotel again. Sincerely, The Management Team, Zoomer.
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Y***i
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10.0
/10
Reviewed 9 week(s) ago
The place is clean and the staff are friendly.
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Accommodation's Reply
09 Sep 2026
Dear Valued Guest, Thank you for your visit. We sincerely hope for continued improvement. We look forward to the continued growth and development of Zoom Mulawarman Samarinda Hotel. We greatly appreciate your valuable feedback and suggestions, which will help us further improve the quality and facilities. We are happy to serve you with our utmost dedication and look forward to welcoming you back to Zoom Mulawarman Samarinda Hotel again. Sincerely, Zoomer Management
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Eris F.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel's location is strategic, close to the city center, shopping centers, and off-site dining options. However, be careful about dining nearby if you don't want to be ripped off by the prices offered by street food stalls like pecel ayam (chicken and catfish pecel). It's best to ask for the price per portion before ordering. The hotel's ambiance is quite comfortable, with comfortable rooms, not too large but comfortable and clean. The staff is friendly and pleasant.
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Accommodation's Reply
03 Sep 2026
Dear Ms./Mrs. Eris, Thank you for your visit. We sincerely hope for continued improvement. We wish the Zoom Mulawarman Samarinda Hotel continued progress and development. We greatly appreciate your valuable feedback and suggestions, which will help us further improve the quality and facilities. We are happy to serve you and hope to welcome you back to the Zoom Mulawarman Samarinda Hotel again. Sincerely, The Zoom Management Team
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M***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Very cool. Thank you for
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Accommodation's Reply
24 Aug 2026
Dear Valued Guest, Thank you for your visit. We sincerely hope for continued improvement. We look forward to the continued growth and development of Zoom Mulawarman Samarinda Hotel. We greatly appreciate your valuable feedback and suggestions, which will help us further improve the quality and facilities. We are happy to serve you with our utmost dedication and look forward to welcoming you back to Zoom Mulawarman Samarinda Hotel again. Sincerely, Zoomer Management
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Dwi K.
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8.5
/10
Reviewed 16 week(s) ago
The service is very satisfying.
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Accommodation's Reply
24 Aug 2026
Dear Mr. Dwee, Thank you for your visit. We sincerely hope for continued improvement. We wish the Zoom Mulawarman Samarinda Hotel continued progress and growth. Customer service is our top priority. We greatly appreciate your valuable feedback and suggestions, which will help us further improve the quality and facilities. We are happy to serve you with our utmost dedication and hope to welcome you back to the Zoom Mulawarman Samarinda Hotel again. Sincerely, The Zoom Management Team
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Isman A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 17 week(s) ago
Wi-Fi is not very well supported, hopefully there will be improvements in the future.
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Accommodation's Reply
24 Aug 2026
Dear Mr. Isman, Thank you for your visit. We sincerely hope to make improvements so that the Zoom Mulawarman Samarinda Hotel can continue to progress and develop. We apologize for the inconvenience regarding the Wi-Fi signal at that time. We were happy to serve you and hope to welcome you back again. Thank you for your feedback and suggestions, and we apologize for any inconvenience caused during your stay. We will conduct another inspection of the hotel for further improvements. Sincerely, Zoom Management Team
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r***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
Near SCP and in front of the hotel there is a 24 hour chicken salad stall.
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Accommodation's Reply
24 Aug 2026
Dear Valued Guest, Thank you for your visit. We sincerely hope for continued improvement. We look forward to the continued growth and development of Hotel Zoom Mulawarman Samarinda. Hotel Zoom is conveniently located near two shopping malls, restaurants, bakeries, and many other amenities. We greatly appreciate your valuable feedback and suggestions, which will help us further improve the quality of our services and facilities. We look forward to serving you with the utmost care and look forward to welcoming you back to Hotel Zoom Mulawarman Samarinda again. Sincerely, The Management Team, Zoomer
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Hamzah
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Staycation
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9.4
/10
Reviewed 18 week(s) ago
The service is excellent and the cleanliness of the hotel area is satisfactory.
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Accommodation's Reply
16 Jul 2026
Dear Mr. Hamzah, Thank you for your visit. We sincerely hope for continued improvement. We wish the Zoom Mulawarman Samarinda Hotel continued progress and development. We greatly appreciate your valuable feedback and suggestions, which will help us further improve the quality and facilities. We are happy to serve you and hope to welcome you back to the Zoom Mulawarman Samarinda Hotel again. Sincerely, The Zoom Management Team
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e***r
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
Strategic location, affordable prices, good service, clean rooms, there is a lounge to relax.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, Thank you for your visit. We sincerely hope for continued improvement. We look forward to the continued growth and development of Zoom Mulawarman Samarinda Hotel. We greatly appreciate your valuable feedback and suggestions, which will help us further improve the quality and facilities. We are happy to serve you with our utmost dedication and look forward to welcoming you back to Zoom Mulawarman Samarinda Hotel again. Sincerely, Zoomer Management
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I***A
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
Nice hotel, but parking is limited. Parking is possible, but it makes it difficult to get things you need from your car.
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Accommodation's Reply
06 May 2026
Dear Valued Guest, Thank you for your stay. We sincerely hope to improve and contribute to the continued growth and development of Zoom Mulawarman Samarinda Hotel. Parking around the hotel is limited, but we have ample parking available across the street, and we offer complimentary 24-hour valet parking at your convenience. We look forward to serving you with the utmost care and hope to see you again. Thank you for your feedback and suggestions, and we apologize for any inconvenience you may have experienced during your stay. We will investigate further to improve our services. Sincerely, Zoomer Management Team
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Herman
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The staff are incredibly friendly, the breakfast is quite varied and very special in terms of taste and aesthetics, and the chef seems very experienced. Overall, it's good.
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Accommodation's Reply
06 May 2026
Dear Mr. Herman, Thank you for your visit. We look forward to further improving and contributing to the growth of the Zoom Mulawarman Samarinda Hotel. We are committed to serving a diverse and varied breakfast menu daily, which changes weekly. We greatly appreciate your valuable feedback and suggestions, which will help us further improve the quality and facilities. We were delighted to serve you and hope to welcome you back to the Zoom Mulawarman Samarinda Hotel again. Sincerely, Zoomer, Management Team
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Ramadina
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9.7
/10
Reviewed 31 week(s) ago
Overall, it's comfortable like being at home, but if there's an input for the television in the room, it's difficult to connect to Wi-Fi, but that's not a problem for me as long as I have my cellphone 🤭
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Accommodation's Reply
27 Apr 2026
Dear Ms. Ramadina, Thank you for your visit. We sincerely hope for continued improvement. We wish the Zoom Mulawarman Samarinda Hotel continued progress and development. We greatly appreciate your valuable feedback and suggestions, which will help us further improve the quality and facilities. We are happy to serve you and hope to welcome you back to the Zoom Mulawarman Samarinda Hotel again. Sincerely, The Zoom Management Team
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Number of reviews per page
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40