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Explore Papaho Resort

Traveloka (1,086)

8.4

Very Good

From 1,086 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.3

Meal

8.6

Location

8.6

Service and Facilites

8.5

People often mention about Papaho Resort

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Accessibility (20)

Bedroom (20)

Staff Friendliness (19)

Room Space (18)

Ambiance (15)

Hotel Area (15)

Distance to City Center (14)

Bathroom (14)

Soundproof (12)

Activity Option (11)

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Traveler Reviews Papaho Resort

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Customer reviews

a***t

Transit

6.6

/10

Reviewed 2 week(s) ago

If possible, please provide information that the types are different, I was very disappointed when I arrived, it turned out not to be the same as the picture in the application, the place was hot, we had just gone to Cimory but there were lots of ants, this is the first time I've been disappointed with a hotel that doesn't match the picture. It's noisy, near the road and near souvenir shops.

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1 people find it helpful

Moza N.

10.0

/10

Reviewed 7 week(s) ago

Friendly service. Good close to main road access.

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2 people find it helpful

A***g

Staycation

6.3

/10

Reviewed 7 week(s) ago

On my first staycation, overall this hotel was comfortable and quite nice. But when I tried to stay here again 2 weeks apart from the previous one, why did I get a pretty lousy room? The standing AC was not cold and was very noisy like a compressor machine, the bed and pillows were uncomfortable, there was no trash can, the sink drain leaked down, so the water got muddy on the floor, and the room walls were also not very clean. Please take better care of the service facilities, especially for room 204

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3 people find it helpful

A***g

Staycation

8.2

/10

Reviewed 7 week(s) ago

The room is okay, quite worth the price for a room priced under 300 but also almost 300, the only minus is that the AC is a standing AC, not like most ACs.

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5 people find it helpful

Robiyan

Staycation

8.5

/10

Reviewed 8 week(s) ago

The hotel is quite good and the hotel staff is quite friendly.

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I***m

5.4

/10

Reviewed 11 week(s) ago

I think if you call it a hotel, it can't be, but more like a boarding house, the hotel lobby is dusty, the grass in the yard is tall, the bathroom smells really bad, when I asked for air freshener, they said there was none, as a result we had to hold our breath when going to the bathroom and had to close the door so that the room wouldn't smell too bad, there was no AC, but a cooling fan and it kept leaking, towels weren't given if we didn't ask for them, there were no tissues, there was no tea and coffee, TV channels were only national and even then not all channels were available.

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6 people find it helpful

bobby i.

8.5

/10

Reviewed 11 week(s) ago

Please replace the AC with the one on the wall, if it's only a small AC, it won't be felt, and it's hot at night. Thanks

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3 people find it helpful

A***n

6.5

/10

Reviewed 11 week(s) ago

Clean room, strategic location, but unfortunately the hot water only comes out for a short time.

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N***s

8.3

/10

Reviewed 11 week(s) ago

The hotel staff is friendly, but when we stayed there it turned out that there was no bed, only a sofa bed so sleeping was not comfortable because it was hard. The room was clean but it felt like someone was trying to open the door. Easy access.

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2 people find it helpful

R***i

9.1

/10

Reviewed 11 week(s) ago

I like the room, the view is nice. Everything is okay except the AC in the room which uses a small AC, well the floor is often wet from the AC and there are a few drops of water from above in the bathroom. But okay, it's not too much of a problem for me, looking for a budget hotel here the atmosphere is not spooky. Next time I can come here again.

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C***R

Staycation

8.5

/10

Reviewed 12 week(s) ago

quite helpful to make it easier

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Yosi P.

10.0

/10

Reviewed 16 week(s) ago

Nice clean room, friendly staff. Best service.

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2 people find it helpful

T***h

Staycation

6.2

/10

Reviewed 16 week(s) ago

The room is ok, the facilities are lacking.

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2 people find it helpful

Accommodation's Reply

10 Apr 2025

"Thank you for your review! We are very sorry that you are not satisfied with our product/service. We will consider your suggestions for future improvements"

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I***n

6.7

/10

Reviewed 17 week(s) ago

The hotel is clean and comfortable, but the AC is not cold.

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Accommodation's Reply

10 Apr 2025

"Thank you for your review! We are very sorry that you are not satisfied with our product/service. We will consider your suggestions for future improvements"

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G***t

8.4

/10

Reviewed 22 week(s) ago

- The walls are still dusty from the work of the craftsmen, the dust sticks to the clothes hanging on the wall - The sound of water from the next room penetrates - The craftsmen are working, their voices (tak tok tak tok) enter the room

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4 people find it helpful

Accommodation's Reply

05 Mar 2025

"Thank you for your review! We are very sorry that you are not satisfied with our product/service. We will consider your suggestions for future improvements"

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N***i

9.7

/10

Reviewed 22 week(s) ago

A very unusual and interesting experience

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3 people find it helpful

Accommodation's Reply

10 Mar 2025

"Thank you for your review! We are very sorry that you are not satisfied with our product/service. We will consider your suggestions for future improvements"

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F***N

Staycation

8.8

/10

Reviewed 25 week(s) ago

Friendly staff, close access to main road, close to souvenir center, thank you

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Dewi W.

10.0

/10

Reviewed 30 week(s) ago

Friendly, fun, strategic.

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2 people find it helpful

r***a

5.0

/10

Reviewed 30 week(s) ago

The staff had no intention of serving, instead of giving positive values about the hotel, they instead highlighted the bad points. Every time we asked about the facilities, they only answered, "Just look at it first, then you can cancel it if you don't like it." Meanwhile, in Traveloka, you can't get a refund and your money won't be returned. Finally, because of the bad service and the dirty and shabby condition of the hotel, we decided to cancel and we accepted the money that couldn't be refunded.

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8 people find it helpful

Accommodation's Reply

06 Jan 2025

Thank you for your trust in continuing to choose Papaho Resort as your choice of accommodation during your visit to Bogor. For all the positive and constructive input to us, we really appreciate your input, because that input allows us to improve and make improvements in our management team. For the problems complained about by you, they have been immediately and directly handled in this case by the front office team, our technicians and our housekeeping team, and we will ensure that this will not happen again in the future. Once again, we express our gratitude and continue to provide suggestions. Regards. Papaho Resort Management

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Rizky

10.0

/10

Reviewed 31 week(s) ago

Best service, strategic location.

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4 people find it helpful

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