Hello Mr./Ms. Kak, Thank you for your thoughtful review and corrections. We sincerely apologize for your disappointing stay. Regarding the air conditioning issues in both rooms, our engineering team has already addressed the problem. They will be checking the refrigerant pressure and performing thorough maintenance to ensure that no other guests experience the same issue. Concerning breakfast, we apologize for the negligence on our restaurant team's part. 8:00 AM is a crucial time for breakfast, and the situation of food shortages and low-quality rice clearly does not meet our standards. These suggestions have been thoroughly evaluated by our Food and Beverage (F&B) team to improve food management, timely replenishment, and taste quality. Your feedback is invaluable in improving our future operations. We hope you will give us another opportunity to welcome you again in the future with even better service. Sincerely, The Management Team, Akasia Hotel

Dear Valued Guest, We sincerely apologize for the inconvenience you experienced during your stay. We are deeply regretful that the air conditioning was not functioning properly, causing you to feel hot and uncomfortable. Your comfort is our top priority, and this incident clearly did not meet our service standards. If you wish to stay with us again, we will thoroughly inspect your room to ensure your utmost comfort. Thank you for your valuable feedback in helping us improve our quality. Sincerely, The Acacia Hotel Management

Dear Guests, Thank you for taking the time to review and provide feedback regarding your stay at our hotel. We apologize for the inconvenience you experienced due to the lack of an elevator to the 3rd floor, as well as the quality of the breakfast, which you felt did not justify the increased price. We have forwarded your comments regarding the breakfast menu and room access to management and the Food and Beverage (F&B) team for immediate evaluation and improvement. If you plan to stay with us again in the future, please inform our reservations team so we can arrange a ground-floor room for your convenience. We look forward to welcoming you back with even better service. Sincerely, The Acacia Hotel Management Team

Hello! We're so happy! Thank you so much for your review and compliments about our service. We're delighted to hear that you were satisfied and comfortable during your stay here. ✨ Your support motivates our team to continue providing the best service. We hope to welcome you back again on your next stay. Wishing you good health! 😊👋 Sincerely, The Acacia Hotel Management

Dear Valued Guest, Akasia Pemalang Hotel would like to express our sincere appreciation for your review of our hotel and thank you for choosing our hotel as your accommodation. We apologize for the inconvenience. We will consider your review to improve our service in the future. We will always strive to provide the best service to all customers. We sincerely hope to welcome you back again. Thank you. Best regards, Moi Vidi Hotel Manager

Dear Valued Guest, Akasia Pemalang Hotel would like to extend our warmest regards to you for your review of our hotel and for choosing us as your accommodation. We apologize for the inconvenience. We will use this review to evaluate our accommodation and improve our services in the future. We will always strive to provide the best service to all customers. We sincerely hope to welcome you back again. Thank you. Best regards, Moi Vidi Y. Hotel Manager

Dear valued Guest, Warm greetings from Hotel Akasia Pemalang. Thank you for your review of our hotel. We also thank you for choosing our hotel as your accommodation. We will always strive to provide the best service to each of our customers. We look forward to welcoming you back. Thank you. Best regards, Moy Widi, Hotel Manager

Dear valued Guest, Warm greetings from Hotel Akasia Pemalang. Thank you for giving a review to our Hotel. And we also thank you for choosing our Hotel as a means of accommodation for your trip. We will always try to provide the best service to each of our customers. We look forward to your return. Thank you, Regards, Moy Widi. Hotel Manager

Dear valued Guest, Warm greetings from Hotel Akasia Pemalang. Thank you for giving a review to our Hotel. And we also thank you for choosing our Hotel as a means of accommodation for your trip. We will always try to provide the best service to each of our customers. We look forward to your return. Thank you, Regards, Moy Widi. Hotel Manager

Dear valued Guest, Warm greetings from Hotel Akasia Pemalang. Thank you for giving a review to our Hotel. And we also thank you for choosing our Hotel as a means of accommodation for your trip. We apologize for the inconvenience, your review will be used as an evaluation so that in the future it will be even better. We will always try to provide the best service to each of our customers. We look forward to your return. Thank you,. Regards, Moy Widi. Hotel Manager

Dear valued Guest, Warm greetings from Hotel Akasia Pemalang. Thank you for giving a review to our Hotel. And we also thank you for choosing our Hotel as a means of accommodation for your trip. We apologize for the inconvenience, your review will be evaluated so that in the future it will be even better. We will always try to provide the best service to each of our customers. We look forward to your return. Thank you, Regards, Moy Widi. Hotel Manager

Dear valued Guest, Warm greetings from Hotel Akasia Pemalang. Thank you for giving a review to our Hotel. And we also thank you for choosing our Hotel as a means of accommodation for your trip. We will always try to provide the best service to each of our customers. We look forward to your return. Thank you, Regards, Moy Widi. Hotel Manager

Dear valued Guest, Warm greetings from Hotel Akasia Pemalang. Thank you for giving a review to our Hotel. And we also thank you for choosing our Hotel as your travel accommodation. We will always try to provide the best service to each of our customers. We look forward to your return. Thank you, Regards, Moy Widi. Hotel Manager

Dear valued Guest, Warm greetings from Hotel Akasia Pemalang. Thank you for giving a review to our Hotel. And we also thank you for choosing our Hotel as a means of accommodation for your trip. We will always try to provide the best service to each of our customers. We look forward to your return. Thank you, Regards, Moy Widi. Hotel Manager

Dear valued guest, Warm greetings from Hotel Akasia Budget Pemalang, Thank you for giving a review to our hotel. And we also thank you for choosing our hotel as a means of accommodation for your trip. We will always try to provide the best service to each of our customers. We look forward to your return. Thank you, Regards, Moy Widi. Hotel Manager

Dear valued guest, Warm Greetings from Hotel Akasia Budget Pemalang, Thank you for providing a review of our Hotel. And we also thank you for choosing our hotel as your travel accommodation. We will always try to provide the best service to each of our customers. We are waiting for his return. Thank you, Greetings, Moy Widi. Hotel Manager.

Dear valued guest, Warm Greetings from Hotel Akasia Budget Pemalang, Thank you for providing a review of our Hotel. And we also thank you for choosing our hotel as your travel accommodation. We will always try to provide the best service to each of our customers. We are waiting for his return. Thank you, Greetings, Moy Widi. Hotel Manager.