Very good, hopefully I can stay at this hotel again

The rooms, especially in the New Building, are well-maintained. The service and friendliness of the staff are also excellent. Highly recommended for family vacations.

It happened to be a family vacation, and Senyum World Hotel was perfect for families with small children. The facilities really pamper the kids. The indoor playground is spacious and open until late at night, the kids didn't want to go back because they were having so much fun playing. The room was clean and comfortable. The mattress was soft, although the blanket was a bit thin, but it was enough to keep the body warm at night, the bathroom was also clean. The food was also okay, there was quite a lot of choice, and the menu was also kid-friendly. The best thing was the location, close to the tourist area in Batu City. It's also in the same complex as Jatim Park 3. Overall, it was a pleasant stay.

Staying here was very comfortable and very kid-friendly. There are many facilities to enjoy, and access is very easy. Thank you Senyum World Hotel.

The hotel is very child-friendly, good and makes you feel at home, complete facilities, clean and very spacious rooms.. the food is also varied.. the choice of rooms can be according to request, I happened to choose Grace.. really good friend..

It's fun, also close to the mall, can be used for evening entertainment.

Every time I go to Batu Malang, this hotel is always my first choice. The facilities are very complete for children and adults. Jatimpark 3

okay, great, impressive, the kids really like the many toys

Very strategic hotel and spacious rooms

josssss....near the Jatim Park rides...

Improve the reception area, be more polite when checking in... and provide a room according to your wishes... thank you... and improve the cleanliness of the rooms even more...

The AC was leaking in 801, the bathroom glass door was a bit broken so water came out of the area.

The hotel is clean and comfortable, the staff is very helpful, suitable for holidays with children.

My family and I stayed in room 616 from January 4-6, 2026. Hotel Room: Clean, spacious, with a great view, but the bathroom floor was slippery when it got wet, and my child slipped. Some lights were out, and some electrical outlets were broken. The Wi-Fi signal in the room and near the window was often intermittent. Restaurant: Delicious food Hotel Staff: Nice and friendly

A family staycation here is very comfortable, suitable for children, adults, and seniors. The breakfast is varied and the food is delicious. The hotel is clean and has complete facilities. Unfortunately, the mini golf course is being renovated into a padel court and is not yet finished. Highly recommended.

Great place, strategic location, highly recommended, clean place, good facilities, good for both children and adults.

the bathroom smells of urine, sleeping is uncomfortable

The facilities are very complete, indoor and outdoor playground, library, soccer, basketball, table tennis, billiards, there are 2 swimming pools, there is even padel 😂, you can walk to Dinopark and Millenial Glow Garden, there are also many places to eat around walking distance, the staff are friendly, the hotel food is standard but quite varied

Quite good and recommended hotel

Lots of activities for kids, lots of variety on the breakfast menu.