8.4
Very Good
From 264 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.5

Service and Facilites

8.5

People often mention about Inn19 @Bassura City
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Staff Friendliness (8)
Wifi (8)
Family Friendly (7)
Check-in/out Time (7)
Ambiance (7)
Room Space (6)
Surroundings (5)
Accessibility (5)
Bedroom (5)
Bathroom (5)
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Traveler Reviews Inn19 @Bassura City

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Customer reviews
A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The staff was very friendly and kind. I was sleeping alone, so it was comfortable. It felt peaceful when I turned off the lights. Easy access downstairs, and there are plenty of restaurants and convenience stores nearby. I really liked it, I wish I had an apartment that size, haha. Thank you.
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Y***y
icon-Transit
Transit
icon-origin-TRAVELOKA
7.8
/10
Reviewed 3 week(s) ago
Friendly welcome, close to the mall, but the bathroom door, bedroom door, curtain rail, and walls need a lot of repairs to prevent mold, so guests feel more comfortable.
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Got the room on the highest floor. When I first entered the room, it was fragrant and clean. The admin was very friendly. Early check-in and late check-out were possible. Complete kitchen equipment. It felt like I was staying at home. The AC was cold, the water was flowing smoothly. There was no water heater. But the water was warm because of the hot sun outside. The room was free from cigarette smell. Because there was a balcony, if you wanted to smoke, you could do so on the balcony. The best part was that as soon as you got off the elevator, you could go straight to the mall. The room was quite soundproof. Except when you were sitting in the living room, you could hear the sound of people opening and closing the door. If I go to Jakarta, I will definitely stay here again.
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V***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
This is the first time I've had a view this good, usually I never go to the toll road 🥰
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1 people find it helpful
Firhan I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
kids really like it, very satisfied and happy the room is big enough for family, the service is very friendly and fast if we need something, thank you, next vacation here again🤗🤗🤗
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1 people find it helpful
R***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 32 week(s) ago
The room is nice, comfortable, and nice. Basically, this is highly recommended for those who want to go on vacation.
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1 people find it helpful
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Fikriani R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
fast and responsive when checking in friendly and pleasant staff
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3 people find it helpful
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
Good for stay. Near by mall and supermarket.
4 people find it helpful
M***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
The staff is friendly and informative. I was confused about finding the lobby but the staff was willing to wait until I met them directly. The pantry can be used, the AC is cold, the refrigerator is on, there is a TV. The place is clean and comfortable. The only minus is that the bedsheets are not very clean. Next time someone stays, they can be replaced with new ones. Overall good 👍🏻 Oh yeah, the night view is really cool when seen from the main room window 😍
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2 people find it helpful
D***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
it's good, just not tight enough. the rest is satisfactory.
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3 people find it helpful
T***Y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 52 week(s) ago
Good place to stay in, fast response for any request.
2 people find it helpful
Y***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 53 week(s) ago
Neat and clean, service is ok.
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1 people find it helpful
N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
Thank you so much I like that place and thank you the stuff is friendly.
3 people find it helpful
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
the place is nice and comfortable, the staff is also very kind and responsive! next, if you need more, just stay here. recommended 😉
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1 people find it helpful
Nesya A. D.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 84 week(s) ago
Dari awal pesan sudah memastikan kolam renang bisa dipakai. Taunya sampe sana, kolam renang tidak bisa di pakai, kita disuruh ke tower lain kalau berenang. Masa iya harus jauh-jauh ke tower lain untuk berenang. Unit tidak terlalu bersih, masih banyak debu dan ada kecoak kecil di kitchen. Staff yang kasih kunci juga kurang ramah saat saya komplain soal kolam yang ga bisa dipakai. Padahal niatnya cuma mau berenang aja, tp malah ga bisa.
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9 people find it helpful
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Fitri S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 98 week(s) ago
Nyaman sih stay di sini soalnya onwernya baik banget, kamarnya bersih alat masak lengkap. Next liburan singkat pilih di sini lagi.
3 people find it helpful
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LENI Y.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 101 week(s) ago
The photos and the real ones are really the same, and the staff are friendly, and the facilities are comfortable, especially when bringing a baby, the difference between price and quality is really important. Next order again when you want to go on holiday, it's not far, there's a pool too. The photo room didn't have enough photos because I was busy with the baby and the cellphone.
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6 people find it helpful
Gema G.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 110 week(s) ago
Got it in tower G, forgot the unit number. It also provides wet towels, the same as queen properties, one group, right? What does it mean to give wet towels? Prank or how?
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14 people find it helpful
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Virgin M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 126 week(s) ago
Happy banget ternyata unitnya sesuai dengan gambar yang diupload, AC, TV dan lain-lain berjalan dengan baik. Mbak sama Mas nya juga baik banget, tambah jam untuk check out dikasih harga bersahabat ❤️. Next time bakal staycation kesini lagi, cocok buat keluarga.
7 people find it helpful
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Nelson s.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 132 week(s) ago
Kotor dan tidak terawat banyak debu sering masalah sama listriknya.
7 people find it helpful
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