8.9
Very Good
From 1,685 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.3

Meal

9.1

Location

9.1

Service and Facilites

9.3

People often mention about The Apurva Kempinski Bali
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Staff Friendliness (39)
Hotel Area (36)
Room Space (35)
Bathroom (35)
Ambiance (34)
Family Friendly (33)
Bedroom (32)
Taste (30)
Surroundings (26)
Variety (26)
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Traveler Reviews The Apurva Kempinski Bali

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40
Customer reviews
Y***i
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10.0
/10
Reviewed 5 day(s) ago
A very pleasant experience
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Rizaldy
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10.0
/10
Reviewed 2 week(s) ago
A6 honeymoon experience at apurva kempinsky👍🏻👍🏻👍🏻
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Accommodation's Reply
23 Aug 2025
Dear Mr. Rizaldy, Thank you for choosing The Apurva Kempinski Bali to celebrate your special moment, and we are delighted to hear that you had a memorable experience. We look forward to welcoming you back in the future. Best regards, The Apurva Kempinski Bali
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F***r
icon-Leisure
Leisure
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9.1
/10
Reviewed 2 week(s) ago
The thing that made me truly happy, one of my dreams came true staying at Hotel Apurva, breathtaking design and exceptional service. Whether a pricey hotel is "worth it" depends on individual preferences and priorities.
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Accommodation's Reply
23 Aug 2025
Dear Valued Guest, Greetings from The Apurva Kempinski Bali! Thank you for taking the time to share your review. We are delighted to learn that you had a pleasant stay with us and enjoyed the excellent service that the team has provided. We look forward to welcoming you again and continuing to create wonderful experience. Warm regards, The Apurva Kempinski Bali
nanda d. y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good hotel, nice view, great service
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Accommodation's Reply
04 Aug 2025
Dear Valued Guest, Thank you for your review! We are delighted to hear that you enjoyed our good hotel with its beautiful view and excellent service. We look forward to welcoming you back soon. Warm regards, The Apurva Kempinski Bali
Erfina R. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
From the start, we were really happy, our room was upgraded to a suite. We initially stayed here to take photos, as the hotel was more aesthetic than the others, but because it was so impressive, we'll definitely come back if we have the chance. 😆 The only downside was that it was a bit difficult to call the operator. The most impressive thing was when we were told that drinks could be refilled as much as we wanted. When we saw that, I was carrying a large bottle of mineral water (a habit I've had since it was difficult to get refills at other hotels).
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Accommodation's Reply
30 Jul 2025
Dear Ms. Erfina, Thank you for your wonderful review! We are absolutely delighted to hear that you had such a memorable stay with us and appreciated the beauty and aesthetics of our property. We also note your valuable feedback and are continuously committed to enhancing every aspect of our service for guest comfort. We eagerly look forward to welcoming you back to The Apurva Kempinski Bali in the future. Sincerely, The Management Team
Beatrix M. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
A hotel suitable for family vacations. Clean, comfortable, the staff is always ready, the food is delicious, the facilities are very complete, there are lots of complimentary things. I really enjoyed staying here. The children also really enjoyed the private pool, they can swim whenever they want. Will come back again for another family vacation in the future.
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+5
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Accommodation's Reply
23 Jul 2025
Dear Valued Guest, Thanks for the wonderful review! We're so happy to hear you had such a great family vacation with us and enjoyed your stay. We look forward to welcoming you back again soon! Warm regards, The Apurva Kempinski Bali
N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It was great, and the hotel staff were very friendly.
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Accommodation's Reply
18 Jul 2025
Dear valued guest, Thank you for staying at The Apurva Kempinski Bali and for your positive review. We look forward to your next visit. Best regards, The Apurva Kempinski Bali
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M***d
icon-Leisure
Leisure
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10.0
/10
Reviewed 8 week(s) ago
I suggest this hotel provide banana boat, para sailing etc in the beach
1 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear Valued Guest, Thank you for your valuable suggestion regarding the inclusion of banana boat and parasailing activities at our beach. We appreciate your input and will certainly consider it as we continuously strive to enhance our guest experience. Warm regards, The Apurva Kempinski Bali
N***o
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Leisure
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10.0
/10
Reviewed 8 week(s) ago
The staff were very friendly and never disappointed us, not even a little bit.
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Accommodation's Reply
09 Jul 2025
Dear Valued Guest, Thank you for your wonderful review! We're absolutely delighted to hear that our team's friendliness consistently impressed you throughout your stay. We look forward to welcoming you back to The Apurva Kempinski Bali. Warm regards, The Apurva Kempinski Bali
Achmad d. z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
an unforgettable experience, the view is really great
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1 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Valued Guest, Thank you for your wonderful review! We're absolutely thrilled to hear that your experience with us was unforgettable and that you so highly appreciated our magnificent views. We look forward to welcoming you back for another memorable stay. Warm regards, The Apurva Kempinski Bali
dianti p. a. n.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Unforgettable experience🥰😇🥳
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Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you for your wonderful feedback! We are thrilled to hear that you had an unforgettable experience with us. We look forward to welcoming you back to Kempinski Bali soon. Sincerely, The Apurva Kempinski Bali
dianti p. a. n.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Bring your family on vacation, take 3 rooms at this hotel, an unforgettable experience for sure 🥰😇
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Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you for your wonderful review! We are delighted to hear that your family holiday with three rooms at our hotel created such an unforgettable experience. It brings us immense joy to know that you had such a memorable stay. We look forward to welcoming you and your family back to Kempinski Bali in the future. Sincerely, The Apurva Kempinski Bali
Junroy G. M.
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Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
My family and I had a very pleasant experience when we stayed 2 nights at Apurva Kempinski Bali. Beautiful view, clean, comfortable hotel, good service and friendly staff.
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+5
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Accommodation's Reply
04 Jul 2025
Dear Valued Guest, Thank you so much for your review! We're absolutely delighted to hear that you and your family had a very enjoyable experience during your 2-night stay at The Apurva Kempinski Bali. It's wonderful to know you appreciated the beautiful views, the hotel's cleanliness and comfort, and the excellent service from our friendly staff. We hope to welcome you and your family back for another equally memorable experience in the future! Warm regards, The Apurva Kempinski Bali
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Ocsyanti P. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
All was good they give me a surprise for honeymoon🥰
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Accommodation's Reply
03 Jul 2025
Dear Valued Guest, Thank you for your wonderful feedback! We are absolutely delighted to hear that everything was good during your stay and that we could add a special surprise to your honeymoon. It was our pleasure to make your celebration even more memorable. We truly appreciate you choosing The Apurva Kempinski Bali for such a significant occasion. We hope to welcome you back again very soon! Warm regards, The Apurva Kempinski Bali
D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Top according to the name of the hotel, The Apurva..........
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1 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Valued Guest, We hope to welcome you back again very soon! Warm regards, The Apurva Kempinski Bali
L***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Everything must have a reservation.
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Accommodation's Reply
24 Jun 2025
Dear Valued Guest, Thank you for your feedback. We understand that our reservation system for certain facilities requires advance booking, which helps us ensure a smooth and enjoyable experience for all our valued guests. We appreciate your understanding and hope this did not detract from your overall visit. We look forward to welcoming you back. Warm regards, The Apurva Kempinski Bali
I***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Best hotel ever and the ambiance [is] ] really good.
1 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Valued Guest, Thank you for your truly wonderful feedback! We are absolutely thrilled to hear you consider us the "best hotel ever" and that you enjoyed our ambiance so much. Your kind words mean a great deal to our entire team. We look forward to welcoming you back for another exceptional experience! Warm regards, The Apurva Kempinski Bali
E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
It was a pleasure to stay here, comfortable.
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1 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Valued Guest, Thank you for your kind review! We are absolutely delighted to hear that you had a very pleasant and comfortable stay with us. Your positive feedback is truly appreciated. We hope to have the pleasure of welcoming you back for another wonderful experience in the future. Warm regards, The Apurva Kempinski Bali
MiaK ..
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
It was our second stay in this amazing hotel, although it was more crowded than our previous stay, the staff still made sure that the service quality did not decrease. Always a nice place to escape and have a vacation with no need to go out of the hotel grounds for activities for both children and adults, as there is a variety of restaurants and activities to choose from.
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Accommodation's Reply
19 Jun 2025
Dear Valued Guest, We're thrilled to hear you enjoyed your second stay at our hotel! It's wonderful to know that even with more guests, our team maintained the high level of service you've come to expect. We're delighted that you find our hotel a perfect escape with plenty of activities and dining options for all ages right on the grounds. We look forward to welcoming you back for another relaxing vacation! Warm regards, The Apurva Kempinski Bali
T***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Overall Very Good, it's just that the check in time yesterday was quite long, around 1.5 to 2 hours because we checked in for 9 rooms because according to the hotel's information, many were late check outs and full because it was a holiday and luggage delivery was also delayed even though we had WA long ago to confirm the availability of rooms and the group's arrival plan beforehand, but for the inconvenience, the hotel gave more compliments as an apology and was served directly by the Duty Manager. Hopefully in the future it will be further improved and for bookings of more rooms, it is better to be able to confirm the certainty of the check in time directly so that the hotel can prepare better. Best regards
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Accommodation's Reply
18 Jun 2025
Dear Valued Guest, Thank you for your valuable feedback. We're pleased to know your overall experience was very satisfactory. We sincerely regret the extended wait time during your group's check-in for nine rooms, as well as the delay in luggage delivery. We understand this was an inconvenience, despite your advance communication regarding arrival and room requirements. While the high holiday occupancy and late departures contributed, we're glad our Duty Manager could personally assist and offer additional amenities as an apology. Your suggestion to confirm precise check-in times for larger bookings is greatly appreciated and will aid our preparations for future group arrivals. We aim for a more seamless process on your next visit. Warm regards, The Apurva Kempinski Bali
Number of reviews per page
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