Capri by Fraser, China Square / Singapore

Explore Capri by Fraser, China Square / Singapore
9.2
Exceptional
From 1,122 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.2

Traveler Reviews Capri by Fraser, China Square / Singapore

Number of reviews per page
20
40
Top reviews
Susan
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was very clean and the concierge staff amazing. I did not see the outdoor pool and I did not have breakfast so I cannot comment
Martha
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Exceptional Stay – Highly Recommended! I recently stayed at this hotel and had an outstanding experience from start to finish. The staff were warm, professional, and always willing to go the extra mile to ensure guests felt welcome and comfortable. The room was spacious, impeccably clean, and beautifully designed, with comfortable bedding and excellent amenities. I especially appreciated the attention to detail, from the quality toiletries to the well-maintained facilities. The hotel's location was another major advantage, providing convenient access to local attractions, restaurants, and transportation. Despite being centrally located, the atmosphere was peaceful and relaxing. Breakfast offered a wide variety of fresh and delicious options, and the dining service throughout my stay was consistently excellent. The facilities, including the fitness center and common areas, were modern, clean, and well-managed. What truly set this hotel apart was the exceptional customer service. Every team member I interacted with was friendly, attentive, and genuinely committed to creating a memorable guest experience. I would not hesitate to stay here again and would highly recommend this hotel to anyone seeking comfort, quality, and outstanding hospitality.
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Damian
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10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very good and reasonable price
Shaogang
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

good
Michael
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent hotel in china town area , good value for Singapore . Nice pool and v comfy beds !
ayodele
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice, cozy environment
Tela R.
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location, comfortable beds and pillows. Easy walk to most activities and restaurants everywhere.
Arnel
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Highly recommended from short stay or longer. Close to the train station, China town, walkable to the Merlion and Marina Bay Sands.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great location and staff who couldn’t do enough to help you enjoy the stay.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our stay at the Capri. A modern hotel, with great amenities, we had everything we needed for a comfortable stay. Ideally located in Chinatown it is close to public transit and within easy walking distance of many of the tourist attractions. The rooftop top pool was an added bonus allowing for a bit of cooldown from the hot weather. Should we return to Singapore we would not hesitate to return again for another stay.
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Kirby
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great service. We were able to check in earlier than usual. Great location with close by china town and hawkers food
Emilyn
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very nice and safe place. Great customer service.
Teresa
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with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Nice, clean and comfortable room. Great gym and pool.
Celestino
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10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great and clean rooms
Phillip
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very happy with this hotel . Clean good sized modern rooms . Location is great . Will definitely stay here again.
Samantha
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

An exceptional hotel in a brilliant location. Room was very spacious with the shower and bed (and aircon!) being standouts for comfort during our stay.
Jung Wook
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I am sharing this to warn travelers—especially families and those on long-haul flights—about the rigid and dismissive management at this property. Due to a documented mechanical flight failure, our family was delayed by 24 hours. I acted in total goodwill, proactively notifying the hotel via their platform nearly 48 hours in advance. Despite our significant commitment—booking two rooms for multiple nights—the hotel refused any flexibility for the missed night caused by the airline. Most frustrating was the lack of leadership accountability. I specifically requested a review by the General Manager to discuss a reasonable service recovery. Instead of a professional dialogue, my escalation was ignored by the GM and delegated to a deputy who simply repeated rigid "no-refund" scripts. It is clear that Capri by Fraser China Square prioritizes a single night's penalty over guest loyalty and professional partnership. We paid in full for both rooms for the duration of our stay, but management chose to ignore a proactive guest facing a travel crisis. If you want a hotel that values its guests and demonstrates real leadership during disruptions, I suggest looking elsewhere.
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Chi Chun Denis
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent location , very friendly and helpful staffs. Decent sized room and great choice at breakfast.
Xing
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room, friendly staff, and location! Location! Location!
Seamus
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Yes
Number of reviews per page
20
40