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8.6
Very Good
From 4,185 reviews
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Cleanliness
8.9
Room Comfort
8.8
Meal
8.2
Location
8.9
Service and Facilites
8.6
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Lingkungan Sekitar (89)
Kamar Mandi (87)
Ukuran Kamar (84)
Akses (80)
Rasa (73)
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Traveler Reviews Ashley Sabang Jakarta
Number of reviews per page
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Customer reviews
D***a
10.0
/10
Reviewed 18 hour(s) ago
Large room, very well-decorated, feels like home. Comfortable, clean, large bathroom, friendly staff. Lots of culinary options in the evening. ATMs and minimarkets are all available. I highly recommend staying here.
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2***6
Staycation
9.4
/10
Reviewed 3 day(s) ago
The staff was very nice, the room is clean and modern, the breakfast is okay, not really that much variation, but this hotel is located in a culinary spot. It was a nice experience to stay in this hotel.
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R***n
Transit
9.6
/10
Reviewed 3 day(s) ago
The hotel staff is friendly, but the room is noisy because there are foreign guests who can't close the door normally.
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R***i
Staycation
9.7
/10
Reviewed 4 day(s) ago
the room is not really spacious, but enough for a couple. cleanliness is top, hotel also provide iron to be borrowed for free. amenities is complete, the tv is provide netflix but need guest account to be access. i think i forgot to logout mine, can you please log out my netflix account on room 513? the tv size is really enough comparing to the room size and the distance from the tv to bed. check in checkout process is easy, housekeeping, receptionist, security is helpful.
pros. nice room, nice view, facility is good, strategic location.
cons. breakfast menu is too basic, taste only 6.5/10. small parking space (but free tho, even if you park your car in front of the building).
but overall 9/10 i have a really good sleep here.
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1 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear R***i,
Thank you for taking the time to share such a detailed review about your stay with us at Ashley Sabang. We are delighted to hear that you enjoyed the comfort of the room, the cleanliness, facilities, and the helpfulness of our team. We’re also glad to know that you had a good sleep and appreciated our strategic location.
We truly appreciate your constructive feedback regarding the breakfast variety and parking space. Your input is very valuable for us as we continuously strive to improve our services and facilities. Regarding your concern about the Netflix account, rest assured our team will assist in logging out your account from the TV in Room 513.
It was a pleasure having you stay with us, and we sincerely look forward to welcoming you back again for another pleasant experience.
Warm regards,
Winda Lieady
Hotel Manager
r***d
Business
10.0
/10
Reviewed 4 day(s) ago
Strategically located near the culinary area, the hotel building is beautiful, clean, and comfortable. Recommended hotel...
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D***i
Business
8.8
/10
Reviewed 7 day(s) ago
Overall, I highly recommend Ashley Hotel Sabang for leisure travelers. It offers excellent service and comfort. The location of the hotel is also a big plus because it is close to culinary spots and easily accessible by public transport.
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Accommodation's Reply
16 Sep 2025
Dear D***i,
Thank you very much for your kind words and recommendation of Ashley Hotel Sabang. We are truly pleased to know that you enjoyed the comfort of our hotel, the excellent service from our team, and our strategic location near culinary spots and public transport.
Your feedback means a lot to us, and we look forward to welcoming you back for another enjoyable stay.
Warm regards,
Winda Lieady
Hotel Manager
W***y
Leisure
9.7
/10
Reviewed 1 week(s) ago
The room was nice and the furniture was all in good condition. The hotel was very close to the nightlife scene, just a short walk away. It was also within walking distance to Sarinah.
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Accommodation's Reply
16 Sep 2025
Dear W*y, Thank you for sharing your experience at Ashley Sabang. We are delighted to hear that you enjoyed your stay with us and the well-maintained furnishings. We are also pleased to know that our strategic location, close to the nightlife and walking distance to Sarinah, enhanced your experience. We greatly appreciate your review and look forward to welcoming you back for another enjoyable stay. Best regards, Winda Lieady, Hotel Manager
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Y***n
Staycation
9.7
/10
Reviewed 1 week(s) ago
Nice location, will be back soon.
1 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Y***n,
Thank you for your kind feedback. We’re glad you enjoyed our strategic location and we truly look forward to welcoming you back again soon.
Warm regards,
Winda Lieady
Hotel Manager
HN
Hendra N.
Business
9.4
/10
Reviewed 1 week(s) ago
It was nice and comfortable to stay at Ashley Hotel. It was near to go anywhere, easy to find culinary and transport. Love to go back again. Thanks to all the friendliness and helpful hotel staff.
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Accommodation's Reply
16 Sep 2025
Dear Hendra N,
Thank you very much for your kind review. We’re delighted to know that you had a nice and comfortable stay at Ashley Hotel Sabang, and that our strategic location made it easy for you to explore culinary spots and transportation. We also truly appreciate your kind words about the friendliness and helpfulness of our staff.
We look forward to welcoming you back again for another pleasant stay.
Warm regards,
Winda Lieady
Hotel Manager
A***r
10.0
/10
Reviewed 1 week(s) ago
The hotel was very aesthetic and elegant. On top of that, the service and quality of the hotel [is] very worth the value. Breakfast [is] also wonderful.
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Accommodation's Reply
16 Sep 2025
Dear A***r
Thank you for sharing your wonderful feedback. We’re truly delighted to hear that you enjoyed the aesthetic and elegant atmosphere of our hotel, as well as the service and quality that we strive to deliver. It’s also a pleasure to know that you had a delightful breakfast experience.
We sincerely appreciate your kind words and look forward to welcoming you back again at Ashley Sabang.
Warm regards,
Winda Lieady
Hotel Manager
H***u
9.3
/10
Reviewed 2 week(s) ago
Parking is important. Due to limited space, parking is available in other hotel lots. A fee of 50,000 Rupiah is charged.
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Accommodation's Reply
16 Sep 2025
Dear H*u, Thank you for sharing your experience with Ashley Sabang. We apologize for the inconvenience caused by the limited parking space. Your feedback is very important to us, and we will take this into consideration so that we can provide better solutions for our guests' comfort in the future. We look forward to welcoming you back on your next visit. Best regards, Winda Lieady, Hotel Manager
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F***i
Business
9.7
/10
Reviewed 2 week(s) ago
It's always a pleasure to stay here. All the staff are very helpful.
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2 people find it helpful
Accommodation's Reply
07 Sep 2025
Dear F*i, Thank you for your positive review. We are delighted to hear that every stay at Ashley Sabang has been enjoyable and that our staff has been very helpful. We hope to continue being your choice and look forward to welcoming you back to Ashley Sabang Jakarta. Best regards, Winda Lieady, Hotel Manager
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CC
Chandrasekaran C.
Business
9.7
/10
Reviewed 2 week(s) ago
Nice quaint hotel in a prime location nearby to restaurants, malls, entertainment, transport.
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Accommodation's Reply
07 Sep 2025
Dear Chandrasekaran C,
Thank you for your kind review. We are delighted to know that you enjoyed the charm of our hotel and appreciated our prime location near restaurants, malls, entertainment, and transportation. Your positive feedback means a lot to us.
We look forward to welcoming you back to Ashley Sabang Jakarta for another pleasant stay.
Warm regards,
Winda Lieady
Hotel Manager
Cut M.
10.0
/10
Reviewed 2 week(s) ago
Always stay at Ashley, everyone is friendly
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Accommodation's Reply
16 Sep 2025
Dear Cut M, Thank you for your continued trust in choosing Ashley Sabang as your accommodation. We are delighted to hear that you enjoyed the hospitality of our team. We look forward to welcoming you back on your next visit. Best regards, Winda Lieady, Hotel Manager
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RAMSES
Business
9.1
/10
Reviewed 2 week(s) ago
no reminder call to extend or c/o in the morning
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Accommodation's Reply
07 Sep 2025
Dear Ramses,
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the absence of a reminder call for extension or check-out in the morning. Your comments are very valuable to us, and we will review this with our team to ensure better communication and service for our guests in the future.
We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience at Ashley Sabang Jakarta.
Warm regards,
Winda Lieady
Hotel Manager
H***a
8.5
/10
Reviewed 3 week(s) ago
The location is nice, close to Harmoni, and you can jog, but the surrounding area is dirty and smells foul. If you want to walk around in the morning, the sidewalks are very dirty and smell bad from leftover food. Is Jakarta really that dirty?
There's no variety in breakfast, and you always eat the same old food.
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Accommodation's Reply
01 Sep 2025
Dear H*a, Thank you for taking the time to share your experience staying at Ashley Sabang Jakarta. We are pleased to know that our hotel's location close to the Harmoni area made it convenient for you to exercise. However, we regret to hear about the inconvenience you experienced regarding the condition of the hotel's surroundings, which are located in the central area of Jakarta. We will continue to coordinate with the relevant parties to ensure the cleanliness of the surrounding area. Regarding breakfast, your feedback regarding the menu variety is very important to us. Our F&B team will use it as an evaluation to improve the selection of dishes to make our guests' dining experience even more enjoyable. Once again, thank you for your constructive feedback. We look forward to welcoming you back for an even better experience on your next visit. Best regards, Winda Lieady. Hotel Manager
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rinny k. s.
Business
10.0
/10
Reviewed 3 week(s) ago
Clean, nice, very comfortable place.
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Accommodation's Reply
27 Aug 2025
Dear Rinny to. S., Thank you for your positive review. We are delighted to learn that the cleanliness, comfort, and ambiance of Hotel Ashley Sabang provided a pleasant stay for you. We look forward to welcoming you back on your next visit. Best regards, Winda Lieady, Hotel Manager
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ES
ENI S. B.
9.1
/10
Reviewed 3 week(s) ago
I enjoyed shopping at Sarinah nearby, enjoyed the Pesta Rakyat there too.
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Accommodation's Reply
27 Aug 2025
Dear Eni S. B.
Thank you for sharing your experience with us. We are glad to know that you enjoyed shopping at Sarinah and had a great time at the Pesta Rakyat nearby. We hope your stay at Hotel Ashley Sabang added comfort to your visit, and we look forward to welcoming you back again soon.
Warm regards,
Winda Lieady Hotel Manager
H***u
9.3
/10
Reviewed 4 week(s) ago
inadequate car parking, forced to park in another hotel's lot
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Accommodation's Reply
27 Aug 2025
Dear H*U, Thank you for your review and feedback. We are pleased to hear that you have chosen Hotel Ashley Sabang as your accommodation. We apologize for the inconvenience caused by the inadequate parking area. This feedback will be taken into consideration for future facility improvements. We look forward to welcoming you back for an even better experience. Best regards, Winda Lieady, Hotel Manager
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A***s
10.0
/10
Reviewed 4 week(s) ago
The staff were very friendly and accommodating.
1 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear A**S
Thank you for your kind feedback. We are delighted to hear that our staff’s friendliness and accommodating service made your stay more enjoyable. We look forward to welcoming you back to Hotel Ashley Sabang on your next visit.
Warm regards,
Winda Lieady Hotel Manager
Number of reviews per page
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40
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