putri s.

10.0

/10

Reviewed 2 day(s) ago

It was a really enjoyable family staycation here. There's a swimming pool, a mini playground, the kids were happy, it's easy to access, and it's close to Aeon. This is my third stay here and I've never been disappointed. Good job Ramada by Wyndham.

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S***y

9.4

/10

Reviewed 4 day(s) ago

The facilities are good, clean, and comfortable. There's a shallow pool for kids. It's fun.

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L***h

Business

10.0

/10

Reviewed 4 day(s) ago

It was really good to spend the night here and will definitely come back to this hotel.

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L***h

Business

10.0

/10

Reviewed 4 day(s) ago

Nice, clean hotel, close to work location.

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W***m

8.8

/10

Reviewed 7 day(s) ago

I chose this hotel based on my experience staying at a By Wyndham abroad, and the service and amenities were up to par. The rooms were especially spacious, and the staff at the restaurant were friendly and always remembered my morning routine. Thanks! 🙏😁

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D***a

8.2

/10

Reviewed 1 week(s) ago

It's quite good for that price and the food is quite varied.

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Y***i

Staycation

9.1

/10

Reviewed 1 week(s) ago

Everything is good, only the water sometimes goes off, when defecating, there is no water, the second day the key can't be used, forced to go down to the lobby... Please fix it.

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Verified Traveler

8.8

/10

Reviewed 1 week(s) ago

Good hotel, very clean and comfortable.

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Accommodation's Reply

20 Apr 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

DW

Dian W.

Staycation

8.5

/10

Reviewed 2 week(s) ago

Nice staff, clean rooms, ok swimming pool

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Accommodation's Reply

22 Apr 2026

Dear Mrs. Dian W., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

F***a

Staycation

9.7

/10

Reviewed 2 week(s) ago

We requested mirror art for our anniversary, and it was free! The room was comfortable, clean, and the air conditioning was cool. The pool was also really fun and clean!! We were happy. The food was delicious even though it was crowded, and the refills were fast. The parking was also great, right near the lobby. Thanks Ramada🤍

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Accommodation's Reply

20 Apr 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

F***y

9.4

/10

Reviewed 2 week(s) ago

Very comfortable and enjoyable

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Accommodation's Reply

17 Apr 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

A***o

Medical

10.0

/10

Reviewed 2 week(s) ago

The facilities are complete and comfortable

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Accommodation's Reply

15 Apr 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

F***a

9.4

/10

Reviewed 3 week(s) ago

The rooms are spacious and clean, the hot water is stable, the food at the hotel is delicious, the breakfast has a lot of variety, and the price is also pocket-friendly.

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Accommodation's Reply

13 Apr 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

Azmidi N.

Staycation

9.1

/10

Reviewed 3 week(s) ago

Book a deluxe double city view room and you'll be offered a room upgrade to JS at no additional cost. Thanks, Ramada.

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Accommodation's Reply

15 Apr 2026

Dear Azmidi N, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

i***a

Staycation

10.0

/10

Reviewed 3 week(s) ago

I stayed on April 3, 2026, all the staff were very friendly. I got the room I requested (city view). I uploaded a real video of my room. 27th floor, room 2792... Thank you to the lady and the guy at the reception, who made the effort to provide the room I requested. The room was clean and safe, no problems at all. Highly recommended 👍

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Accommodation's Reply

13 Apr 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

Verified Traveler

Business

8.8

/10

Reviewed 4 week(s) ago

Located away from the city center, it offers affordable prices, good facilities, and is integrated with an apartment complex.

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Accommodation's Reply

06 Apr 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

Y***s

Staycation

8.1

/10

Reviewed 4 week(s) ago

Clean, the room is not spacious, the swimming pool is only open until 6 PM, there was no bellboy or trolley when we arrived so we had to carry our own things, the FO staff were friendly, the location is difficult to find food, there is a minimarket downstairs.

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Accommodation's Reply

10 Apr 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management

R***y

Leisure

10.0

/10

Reviewed 4 week(s) ago

The hotel is very friendly and comfortable too

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Accommodation's Reply

06 Apr 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

M***A

8.8

/10

Reviewed 4 week(s) ago

Clean, comfortable, and close to the mall.

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Accommodation's Reply

06 Apr 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

EO

Evanggelin O. H. U. K.

Staycation

10.0

/10

Reviewed 4 week(s) ago

The hotel staff was very friendly and helpful during check-in and check-out. Big thanks to the front desk staff, Budi. 👍🏻👍🏻👍🏻

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Accommodation's Reply

02 Apr 2026

Dear Mrs. Evanggelin, Warm greetings from Ramada by Wyndham Serpong Thank you very much for sharing your good experience about your recent visit with us. It's always a pleasure to organize the perfect stay for your business trip or holiday at Ramada by Wyndham Serpong. We are grateful to know that you are satisfied with our services and facilities. Your feedback truly motivates us to continue providing exceptional service. Enjoy the comfortable atmosphere in terms of location, service, and our helpful staff while staying at Ramada by Wyndham Serpong. We look forward to your next visit and send you warm greetings from Serpong. Warm regards, Hotel Management

Ramada by Wyndham Serpong

Overall Ratings & Reviews Ramada by Wyndham Serpong

8.4

8.4

8.2

8.3

8.4

Traveler Reviews Ramada by Wyndham Serpong