Overall Ratings & Reviews Four Points By Sheraton Sandakan

Safety bos not functioning well and late responded by staff to settle this matter.

Clean and comfortable hotel. Breakfast is the best. It's worth the price. Just a little disappointed that the pool was being refurbished during the night.

Very satisfied. Love it. Will repeat again. Thanks traveloka

The room was spacious and clean. The toiletries were not complete during our stay. We have to request for the housekeeping though. However, breakfast was awesome! lotsa choice

Room was very clean, big bathroom, comfy bed, attended to all our requests on non smoking, quiet and high floor. Breakfast was above average with good selections. Infinity pool was great and view was fantastic! Will definitely stay here again!

Good service, good staff and clean

I think the bed not very clean. Not value for money. And the kitchen, screwed up the omelette. Location also very bad, it is in area which is dark and isolated, surrounded by immigrants. I doubt it is a starred hotel.

The view is fantastic! I choose the sunrise viewroom which you can get a nice view during morning. The only problem for me is wifi as my room is at the corner which wifi network is limited where I cant get internet access. Hope the hotel can extend the wifi router so that end room can get access too. Other than that, location, food, gym and pool, everything is awesome!!

Beautiful sunrise view from 25th floor. Awesome!

Friendly staff, comfortable room & good view 😊

This hotel location is good and excellence, but disappointingly some off the staff in (restaurant) not giving the best service to their customers, they must treat all customer equally, just because I am not a Foreigner and they giving me a lousy service? Even I am a local tourist (customer) I paid the same amount to enjoy the same service. Please be Equal and Professional.

The room has the nice seaview, especially from the swimming pool.

As expected, very satisfying stay over here. And operator and room service very responsive, as the towel we found out not given and the malfunctioned hair dryer was replaced immediately after we call the operator.

Spacious room. Beautiful view overlooking the sea.

I had an excellent time at the hotel. The staffs were friendly and helpful. The ambience was great and offers a relaxing time for me to de-stress. It has a pool and the scenery from my room was exquisite 😊

Hotel that made my wife and I happy. 4 star rating but similar to a 10 star hotel. We got great service from the staff. Also, in the room all the necessary supplies were enough for us to use Hhal so we no longer had to meet the staff for help. The conclusion here is that my wife and I are happy and happy.

The customer service was totally satisfying.

Enjoyable stay...nice pool with beautiful view..

All right. Service ok. Click OK to click Satisfaction. But I like the staff at the pool. Cm pondan² tu. Wear green clothes. Stuck xslah .. But if you reprimand it let it slide. Nie said what cm. About the ordinary People say no cm What. With a smiley face. Cm tu ka save guests. Everything else is the best. 100% the best.

The view of the sea is amazing, the hotel room is what you would expect for from a chain hotel. All the staff were pleasant and morning breakfast is averagely nice. However, I am suspecting that there might be some bed mites around as after 2 nights, I went home with itchy and red bites.