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Traveler Reviews Seminyak Icon by Karaniya Experience
Number of reviews per page
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Customer reviews
DS
David S.
Leisure
10.0
/10
Reviewed 34 week(s) ago
the place is clean and the employees are friendly
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Accommodation's Reply
13 Dec 2024
Thank you very much for your review! We are delighted to hear that you enjoyed the cleanliness of our villa and the friendly service from our staff. We are committed to providing a satisfying stay experience for all our guests. We hope you can visit us again at Seminyak Icon Villa in the future. Thank you again!
l
leonardo
10.0
/10
Reviewed 56 week(s) ago
Good, cleaner than before.
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Accommodation's Reply
16 Jul 2024
Dear Leonardo,
Thank you so much for your review! We are glad to hear that you found our villa cleaner and better than before. We always strive to provide the best staying experience for our guests. We hope you can come back to stay with us in the future. Thank you again and see you soon!
Best regards
Ibenz
Seminyak Icon Team
WO
Widya O. Y.
10.0
/10
Reviewed 106 week(s) ago
The villas are great. Very comfortable and highly recommended.
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Indra P. A.
9.7
/10
Reviewed 119 week(s) ago
Good service and quality service.
1 people find it helpful
Accommodation's Reply
17 May 2023
Dear Indra,
Thank you for choosing Seminyak Icon during your visit to Bali. It's our pleasure to serve you. Hopefully you can stay with us again in the next future
Regards,
Seminyak Icon Team
RA
Riyan A.
9.7
/10
Reviewed 137 week(s) ago
The villa was great, it has a clean room, nice pool, and delicious breakfast with lots of choices. The service also great and fast response, specially the receptions. Definitely one of choices if you stay around Seminyak. Thank you
1 people find it helpful
MA
Mohamed A. B. M.
9.4
/10
Reviewed 151 week(s) ago
Excellent service from Seminyak Icon team! Fast check-in, fast response via WA, etc. Breakfast was nice and my family really loved the tea-time snacks. Mosquitoes were everywhere but it wasn't a big deal for us as the villa was well equipped with mosquito repellents indoors and outdoors. Not walking distance from the main Seminyak hotspots but it 's OK, one advantage is it 's very near the huge Starbucks Dewata. Regards, Adib. Singapore.
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3 people find it helpful
AD
Aditya D. N.
9.1
/10
Reviewed 154 week(s) ago
Lokasi strategis, villanya nyaman, pelayanan memuaskan dan menu sarapan serta snack sore nya banyak banget. Terima kasih untuk pelayanannya kepada kami.
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Kuyung
8.5
/10
Reviewed 159 week(s) ago
It's good, thanks, especially the breakfast 👍
2 people find it helpful
Accommodation's Reply
02 Aug 2022
Dear Beni,
Thank you for spending your value time to share the good experience with us at Seminyak Icon villa.
We are happy to know you enjoy your stay, especially for a good breakfast in the morning. Hopefully you can stay longer with us in the next future.
Best regards,
Seminyak Icon Team.
C
Cicil
4.8
/10
Reviewed 159 week(s) ago
We stayed there like thieves because we asked if we could have extra beds or not. The staff was afraid that we stayed more than 2 people. They went back and forth to check our villa. Critical.
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5 people find it helpful
Accommodation's Reply
02 Aug 2022
Dear Priscilla,
Thank you for taking the time to write a review.
Room orders we received from Traveloka were only for 2 adults. At check-in we also asked how many people would be staying and it said 2 people. However, 4 people entered our villa. For reasons of guest comfort, our one bedroom also does not allow for additional extra beds. There are even questions about the size of the extra bed and the desire to set it up in the living room.
Our staff only visits the villa to convey the maximum limit of guests who can stay and the limit of guest visiting hours.
Sorry for the inconvenience.
Hopefully next time, you can be more careful in placing your order.
Kind regards,
Seminyak Icon Team.
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Iswandyyy
10.0
/10
Reviewed 162 week(s) ago
Pokoknya Seminyak icon by karaniya experience paling oke dari pelayanannya dan juga untuk makanannya 9/10.
2 people find it helpful
Imas s.
8.5
/10
Reviewed 164 week(s) ago
MasyaAllah. Villa yang bagus banget menurutku, nyaman, jauh dari keramaian, pokoknya betah banget, sayangnya cuma semalam nginep di sini, service nya juga bagus, memang agak ketat sih aturannya untuk tamu yang datang, but all service great.
+2
2 people find it helpful
Regy Regy
8.5
/10
Reviewed 164 week(s) ago
Very comfortable for a honeymoon because the place is quite calm and enjoy while here.
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YW
Yahya W. N. A.
9.7
/10
Reviewed 166 week(s) ago
Friendly service and clean and tidy rooms, breakfast is also good.
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2 people find it helpful
Accommodation's Reply
03 Jun 2022
Dear Yahya,
Thank you for sharing your good stay with Seminyak icon.
We hope can serve you in the future.
All the best
Sincerely,
Seminyak Icon Team
Ns
Neva s. R.
4.9
/10
Reviewed 166 week(s) ago
Such a bad service! The management is very unfriendly and the rules are so unreasonable! This is the first time I'm disappointed with a 5-star inn!
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2 people find it helpful
Accommodation's Reply
03 Jun 2022
Dear Neva,
We really regret that your stay at our villa was not pleasant because you were not careful in making room reservations.
Your order one bedroom villa is only for 2 adults and 1 child under 12 years old.
Sorry, for the comfort and convenience of guests, we cannot accommodate your desire to stay more than the provisions. We have also offered a choice of two bedroom villas, but you are not willing to pay the difference in price.
Hopefully in the future we can be more careful in making reservations, so that the reviews given can explain better about the comfort of staying at our villa.
Thank you
Warm regards,
Seminyak Icon Team.
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NA
Novita A.
9.7
/10
Reviewed 167 week(s) ago
Good service, good facilities. Dari awal sampai akhir sangat memuaskan. Hanya pada saat check-out ada kendala (diinfokan hilang 1 barang di villa, padahal saya tidak pernah pakai, dan saya lihat pada malam pertama hanya ada 1) Jadi, untuk ke depannya akan lebih baik jika ada ceklist barang pada saat serah terima kunci dengan tamu. Dan juga pada saat selesai pembersihan villa dapat info kepada tamu, jika ada barang yg kurang ataupun hilang. Jadi bisa dicek bersama-sama.
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4 people find it helpful
Accommodation's Reply
03 Jun 2022
Dear Novita,
Thank you for spending your value time to share a good review.
Your feedback is important for us to improve our service and facilites.
We are delighted to know that you enjoy very much during your stay with us.
Looking forward to welcoming you again in the future.
All the best.
Sincerely,
Seminyak Icon Team
ln
lifiana n.
6.0
/10
Reviewed 168 week(s) ago
The management is very stiff and arrogant. I came with children 12 and 13 years old, I couldn't even give them in. I got a rate of 1.5 million and was told to upgrade to villa 2 for a new price of 5 million. Don't go to the front office, I happened to get one that wasn't very pleasant to talk to.
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5 people find it helpful
Accommodation's Reply
21 May 2022
Dear Lifiana,
Thank you for sharing the review.
The villa that you have selected is one bed room pool villa with maximum capacity guest 2 adults and 1 child maximum 12 years old. We are sorry we can not accommodate 5 persons nor extra bed to the villa due to limited space and comfort of the room. Thank you for visiting us. Hopefully there is another opportunity to serve you and your family in the future.
Sincerely,
Seminyak Icon Team.
Au
Ahmad u. b.
9.7
/10
Reviewed 168 week(s) ago
The location and the villa are good, just satisfied.
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2 people find it helpful
Accommodation's Reply
21 May 2022
Dear Dua,
We are glad you were happy during your stay in our villa. Thank you for sharing the review.
Hhopefully we have another opportunity to serve you again in the next visit.
Sincerely,
Seminyak Icon Team
VM
Veronica M.
10.0
/10
Reviewed 168 week(s) ago
Friendly staff. Clean acommodation. Near to beach
3 people find it helpful
Accommodation's Reply
21 May 2022
Dear Veronica,
Thank you for sharing the review.
We will always do our best to provide good accomodation for our guest.
Hopefully we can serve you again in the next visit
Sincerely,
Seminyak Icon Team
Wira S.
9.7
/10
Reviewed 179 week(s) ago
Nice villa. Very quiet, near from airport.
5 people find it helpful
im
ibnu m.
9.7
/10
Reviewed 181 week(s) ago
The villa is nice and clean but there are a few things to pay attention to, and we have conveyed it to the villa staff because the water heater is not working maybe the gas is running out.