Very comfortable, distance from mall and historical place is very close.

The staff was friendly and helpful during check-in and check-out. The service was good, the rooms were clean, and the breakfast was delicious. The breakfast for kids was also affordable. I've stayed here several times ❤️ and if I go back to Melaka, I'll definitely stay at Hatten again.

The hotel staff is very friendly, the service is very good.

The hotel staff was very friendly and the food was delicious. The hotel was comfortable and close to everything.

The hotel is clean, the rooms are large, and you can walk everywhere you want, and it's not far from Mahkota Hospital. It's simply the best. I'll definitely stay here again, highly recommended 😍

With a strategic location with a large and comfortable hall and quite friendly rates according to the facilities.

The hotel breakfast staff were unfriendly. When I asked for hot water, they didn't serve me, and their faces weren't welcoming either.

It was a fantastic moment with family. The stay was very comfortable and friendly customers were so good.

If you want to go to Mahkota Hospital for treatment, this is a recommended hotel. It is nearby and the hotel is quite spacious and clean.

You save a few bucks on transportation as almost all prominent historical buildings are within walking distance from this hotel, and there are a few Baba Nyonya eateries nearby. For my dear Muslim travelers, please check the halal status, okay?

I love this hotel. The ambiance is top-notch, the buffet spread is generous. Hardly to book during the weekend. I can easily access the shopping mall to get my things and going to historical attractions is only a walking distance.

This hotel has become our go-to hotel whenever we visit Melaka. There's a direct bus from the airport to the Mahkota Medical Center area. It's close to the mall and dining area. Our last stay was a bit disappointing because the room wasn't cleaned even though the cleaning light was on. The room was cleaned after we called housekeeping, but the cleaning wasn't optimal, as the table was still dusty. Some areas of the room could use some renovation, as the wallpaper was starting to peel in places. Nevertheless, this hotel remains our first choice whenever we visit Melaka.

The only comment is the hotel will still need to pay for the car parking for a flat rate with 24 hours validity.

Better location, better rooms, better service.

Had to call the front office to get the room cleaned up 😕

The location is very good, and the room is clean. I have been staying at this hotel more than 5 times.

Good location and breakfast spread is always good.

I had a very pleasant stay at Hatten Hotel Melaka. The location is excellent—right in the heart of everything, making it incredibly convenient to get around and access nearby malls, restaurants, and attractions. The staff were friendly and attentive throughout our stay, but I would especially like to highlight the concierge team. They were incredibly helpful and supportive, particularly during my mother’s surgery period. Their assistance with her movement and overall care truly made a difference for us and meant a lot during such an important time. Overall, everything was on point in terms of service and hospitality. However, the room itself could use some improvement. The lighting felt quite dim, with warm yellow tones that made the space appear darker than expected—I would personally prefer brighter, more neutral white lighting. In addition, the room seems a bit dated and is likely due for renovation. All in all, it’s a great hotel for its location and outstanding service, but upgrading the rooms would really elevate the overall experience.

The breakfast buffet was fantastic... so much of choice and the food is always refilled... good job

Staff and hotel are friendly and clean, great