Amaris Hotel Cirebon
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Overall Ratings & Reviews Amaris Hotel Cirebon
Traveloka (3,523)
Other sources (25)
8.4
Very Good
From 3,523 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.3
Meal
8.1
Location
8.7
Service and Facilites
8.4
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다양성 (45)
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Traveler Reviews Amaris Hotel Cirebon
Number of reviews per page
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Customer reviews
Y1
Yoga 1.
8.4
/10
Reviewed 4 day(s) ago
It's very close to culinary spots, so you won't have to worry about where to eat at night. You can just cross the street and be served street food.
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H***f
Staycation
8.7
/10
Reviewed 3 week(s) ago
Everything is ok, except the room needs to be cleaned more.
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1 people find it helpful
Accommodation's Reply
12 Dec 2025
Dear Mr. H*f, Thank you for your review regarding the cleanliness of the room. Your feedback is invaluable to us and will be used in our evaluations for future improvements. We appreciate your trust in choosing Amaris Hotel Cirebon for your next stay. We will do our best to provide the best service and hope to welcome you back with an even better experience. Sincerely, Leny Adiyanti, Hotel Manager
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a***i
Business
9.7
/10
Reviewed 3 week(s) ago
If I have an assignment in this city, I usually like to stay here because it's right across from the city and has delicious and varied nightlife. It's also very close to Cirebon station, only a 5-minute walk. Unfortunately, during my last visit, the toilet wasn't very clean; there were dirty towel marks on the floor. I complained and asked for it to be cleaned the next day when I was going to the office, but it seems I forgot to clean the bathroom. As a result, we only had to clean it at night when we wanted to rest.
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Accommodation's Reply
05 Dec 2025
Dear Ms. A*i, We apologize for the inconvenience you experienced during your stay on 21st and 22nd November 2015. This was due to a staff error during room cleaning. Your valuable feedback is very important to us to avoid such incidents in the future. We sincerely apologize. If you have any suggestions or feedback, please feel free to contact us. We sincerely hope to welcome you back again. All our staff members look forward to providing you with an even more comfortable stay experience. Hotel Manager Reni Adiyanthi
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Verified Traveler
Business
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and the rooms are clean.
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Accommodation's Reply
28 Nov 2025
Dear G*t, Thank you for your review. We are very grateful for your trust in us to stay at Amaris Cirebon. We will strive to provide the best service and we hope to welcome you back again soon. Best regards, Leni Adiyati Hotel Manager
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Verified Traveler
Staycation
10.0
/10
Reviewed 4 week(s) ago
Highly recommended... Friendly service, clean, varied food menu, close to the city center... Comfortable.
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Accommodation's Reply
28 Nov 2025
Dear Mr. G*t, Thank you for your positive review. We are delighted to hear that our team's service was excellent, especially in maintaining the cleanliness of the hotel environment and the variety of food we served. We sincerely appreciate your trust in choosing to stay at Amaris Cirebon again. We will strive to provide the best service and hope to welcome you back again soon. Best regards, Leni Adiyati Hotel Manager
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Verified Traveler
10.0
/10
Reviewed 6 week(s) ago
Friendly hotel staff, close to station, easy access
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Accommodation's Reply
18 Nov 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are very glad that you enjoyed your stay and would like to thank you for choosing Amaris Hotel Cirebon to stay with us again. We look forward to welcoming you back again for an even better experience in the future. Best regards, Leni Adiyati Hotel Manager
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AD
Antok D. P.
Business
6.4
/10
Reviewed 7 week(s) ago
The room is non-smoking but smells of cigarette smoke, very uncomfortable.
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Accommodation's Reply
06 Nov 2025
Dear Mr. Antok D.P., We apologize for the inconvenience caused by the cigarette smell in your room. We will take your feedback into consideration and take appropriate action. This feedback will help us improve our management to ensure a comfortable stay for you. If you have any further comments, please do not hesitate to contact us. We look forward to welcoming you back to provide an even better experience. Thank you, Renee Adityanti, Hotel Manager
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N***i
10.0
/10
Reviewed 8 week(s) ago
Clean room... Nice location, lots of cheap snacks...
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Accommodation's Reply
06 Nov 2025
Dear N*i, Thank you for your review. We are delighted to know that our team made your stay comfortable. We sincerely appreciate your trust in us and your continued support of Amaris Cirebon. We will strive to provide the best service and hope that you will return to stay with us again with an even better experience. Best regards, Leni Adiyati, Hotel Manager
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P***n
Staycation
10.0
/10
Reviewed 8 week(s) ago
The staff is very friendly and delivery to the train station is provided.
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Accommodation's Reply
03 Nov 2025
Thank you P*n for sharing your experience at Cirebon Amaris Hotel. We are honored that our staff provided you with a pleasant stay. We hope to welcome you again and have many more wonderful moments. Thank you! Renee Adiyathi, Hotel Manager
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Verified Traveler
10.0
/10
Reviewed 9 week(s) ago
The staff is very friendly. The room is clean.
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1 people find it helpful
Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Thank you for sharing your experience at Amaris Cirebon. We are delighted to know that our team made your stay more comfortable. We sincerely thank you for choosing to stay at Amaris Cirebon again and we look forward to welcoming you back for an even better experience in the future. Best regards, Leni Adiyati Hotel Manager
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Cut D.
Leisure
10.0
/10
Reviewed 9 week(s) ago
Friendly service, comfortable twin room, not cramped, cool AC, fast Wi-Fi, clean and well-equipped bathroom. Easy access to food and other facilities.
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3 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Mr. Cut D, Thank you for sharing your experience of staying at Amaris Cirebon. We are delighted to know that our team made you feel comfortable throughout your stay. We sincerely appreciate your trust in Amaris Cirebon to stay with us again. We will strive to provide the best service and hope to welcome you back again soon. Best regards, Leni Adiyanti, Hotel Manager
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ep
edy p.
8.8
/10
Reviewed 9 week(s) ago
I often stay overnight at Amaris, in any city.
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Accommodation's Reply
28 Oct 2025
Dear Mr. Adi, Thank you for your trust in staying at Amaris Group Hotel. We will strive to provide the best service and we hope to welcome you back again for an even better experience on your next visit. Best regards, Leni Adityanti, Hotel Manager
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I***A
Business
8.5
/10
Reviewed 9 week(s) ago
Ok and very comfortable, close to the city center so finding food is very easy
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1 people find it helpful
Accommodation's Reply
25 Oct 2025
Dear Ms. A, Thank you for your review. We sincerely appreciate your choosing to stay at Amaris Hotel Cirebon again. We hope to welcome you back again for an even better experience in the future. Best regards, Leni Adiyati Hotel Manager
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D***i
Staycation
10.0
/10
Reviewed 11 week(s) ago
Recommendation for rest, thank you
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Accommodation's Reply
14 Oct 2025
Dear D*i, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at Amaris Cirebon. We will strive to provide the best service and hope to welcome you back again soon. Best regards, Leni Adiyati, Hotel Manager
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Andreas
Business
9.7
/10
Reviewed 14 week(s) ago
Friendly staff. Ample parking. Central location.
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Accommodation's Reply
24 Sep 2025
Dear Mr. Andreas S., Thank you for your positive review. We greatly appreciate your trust in staying at Amaris Hotel Cirebon again. We will strive to provide the best service and look forward to welcoming you back on your next visit. Best regards, Leny Adiyanti, Hotel Manager
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AA
Astrid A.
Leisure
8.5
/10
Reviewed 16 week(s) ago
I only stayed for one night, but I recommend the Amaris Hotel Cirebon because, despite its location in a busy area, the atmosphere is quite and comfortable. The room is not spacious but it was clean, also the bathroom is clean. Breakfast is delicious and varied.
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Accommodation's Reply
11 Sep 2025
Dear Ms Astrid A,
Thank you for sharing your experience staying at Amaris Hotel Cirebon.
We are delighted to hear that our service in maintaining cleanliness throughout the hotel and in preparing food at the restaurant has made a positive impression and contributed to your comfort during your stay.
We hope to welcome you back with an even better experience in the future.
Warm Regard,
Leny Adiyanti
Hotel Manager
H0
Harti 0.
Staycation
9.1
/10
Reviewed 16 week(s) ago
The hotel staff is very friendly, I complained about a leaking AC and it was immediately checked and resolved. The location is very strategic because it is directly across from the M Toha food street. The breakfast menu is very delicious, not very varied but overall okay 😍. Next time I will stay at Amaris again🫶
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Accommodation's Reply
11 Sep 2025
Dear Mrs. Harti O, Thank you for your review. We apologize for the inconvenience caused by the AC leak. We have followed up on this and will continue to evaluate it to prevent a recurrence. Thank you for the breakfast you enjoyed. Regarding the lack of variety on the menu, we will make improvements in the future. If you have any questions, please contact us directly. We look forward to welcoming you back for an even better experience in the future. Best regards, Leny Adiyanti. Hotel Manager
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S***i
Leisure
10.0
/10
Reviewed 16 week(s) ago
Nice hotel, nice food, nice location
1 people find it helpful
Accommodation's Reply
08 Sep 2025
Dear Mr./Ms. S*i, Thank you for taking the time to share your moments during your stay at Amaris Hotel Cirebon. We are delighted to hear that our service has met your expectations. We look forward to welcoming you back for an even better experience in the future. Warm regards, Leny Adiyanti, Hotel Manager
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Netti S.
10.0
/10
Reviewed 18 week(s) ago
The staff is very friendly... the male receptionist is friendly
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1 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear Ms. Netti S., Thank you for your positive review. We are pleased to hear that our team has provided excellent service. We greatly appreciate your trust in staying at Amaris Hotel Cirebon again, and we look forward to your return in the future for an even better experience. Best regards, Leny Adiyanti, Hotel Manager.
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SR
Siddiq R.
Transit
9.7
/10
Reviewed 18 week(s) ago
Friendly staff, comfortable dining room, lots of food variations, clean, so if you're traveling and need a break, just go to Cirebon Amaris👍👍👍👍👍
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1 people find it helpful
Accommodation's Reply
21 Aug 2025
Dear Mr. Siddiq, Thank you for sharing your experience staying at Amaris Hotel Cirebon. We are pleased to know that our team's service in maintaining cleanliness throughout the hotel area and in preparing food in the restaurant has left a positive impression and contributed to your comfort during your stay. We greatly appreciate your trust in staying at Amaris Hotel Cirebon again. We look forward to welcoming you back with an even better experience in the future. Best regards, Leny Adiyanti, Hotel Manager.
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Number of reviews per page
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