Basic but great for the money. Bathroom needed a bit of maintenance.

The front desk staff double as restaurant staff - so was challenging to get someone at the front desk when needed. But everyone was friendly

Warm welcome on a bleak winter weekend.

room was clean, but a little tired. but the staff were great, the evening meal was very very nice and the breakfast was the best ive had in a long time. beautiful and fresh

We thoroughly enjoyed our stay at the Gilvenbank Hotel and would highly recommend it. There are plenty of well lit parking spaces and it is lovely and quiet. The staff are so friendly, helpful and very cheery, including the house cleaners, waitresses, receptionists and bar staff. We stayed in room 4 on the upper floor and loved it as it's very spacious, clean and has a comfy bed. Our breakfasts and meals at night were so tasty and we loved the large portions. There is a good variety to choose from. The service all staff provide is excellent and thank you to all for this as it made our stay enjoyable and we will be back.

Room was very comfortable and the staff were very friendly.

Room was spotless. Bed was really comfortable. Shampoo and shower gel provided. Staff were really friendly and helpful. Food was delicious.

Big room, bathroom refurbished, walk-in shower, toiletries. Beds are very poor, saggy mattress.

The staff were very helpful. Whole stay easy and comfortable

Clean modern rooms, plenty of parking, food in the restaurant was fantastic and the staff were lovely

Lovely room, great food, great surprise to have live music. Parking was easy.

We decided to spend 3 nights in Scotland and need a hotel for a trip to Edinburgh so we chose this hotel. Location was good to be fair so no problems there , the room was clean and a decent size with TV, tea & coffee and en suite There were a few minor issues, the walls are clearly pretty thin as every morning we could hear a person coughing/choking loudly at 6am , but you can’t choose neighbours in these places , and we were unfortunate that another neighbour had a plumbing issue which had to be sorted which was pretty noisy, our sink wouldn’t hold water for shaving , I did tell them but it didn’t get fixed , we left our towels in the shower area as directed ( if you wanted them changing) and they didn’t get changed , we had breakfast each morning and it was a bit disappointing, coffee and tea out of flask type dispensers was luke warm at best , I put oat milk in my coffee and it was rancid , the food was actually ok but not great TV played up the whole time we were there , so no signal 90% of the time which they blamed on weather conditions. Overall it was OK and served our purpose for the weekend, would I stay again?probably not

Nice room, clean and comfy. Staff friendly and decent food. TV signal intermittent. The main downside the walls are paper thin and can hear conversations in the next room, not great when neighbours chatting until past midnight and you have a 5am start..

the location

The staff at the hotel and pub were friendly and very helpful

The food was delicious. The room was very clean and comfortable. I was there for a silver wedding meal and the staff were very polite and friendly thank you.

Great hotel food & service spot on, mattress on bed could with updating,tele connection was poor, still enjoyed our stay would come back ,but would like a different bed.😄

Only negative is these eternal carpets - I dont like but they were looking clean except one brown stain...

The hotel is in a good quiet location. The room is comfortable and clean. However, it did not give the feel of being a deluxe room that we paid extra for. The main problem was being disturbed by the next room’s conversation at 23:30, due to the thin dividing walls!

Great hotel with fab beer garden with affordable prices . Best breakfast we have had in a hotel . Lovely room with French doors with excellent shower