9.2
Exceptional
From 136 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Traveler Reviews Santiago Hotel

Number of reviews per page
20
40
Top reviews
Mark
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The reception staff were extremely helpful. The breakfast was very nice. We had Dinner on the hotel, unfortunately our waiter was not very good, which was our only negative experience.
Emily
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had such an amazing stay at the Santiago hotel! They were so attentive and made a lot of really cute touches for our son which was so cute and very much appreciated. The restaurant was also so delicious. 1000/10 would go back and recommend.
ian
icon-
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Good size room. Very comfortable bed. Easy parking. Friendly staff. Food was variable.
Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

We were made to feel ‘at home’ and very welcome from the word go. The food was excellentc and the staff were very friendly.
Susan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Loved the staff, rooms were great, food was awesome! Would definitely recommend.
Julia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Wonderful hotel. Quirky interior and lovely modern style. Breakfast was superb and very chilled and relaxing. Staff were very helpful.
Michael
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Very helpful staff, nice room and great meal. Cannot speak too highly of this hotel and its charming people
Gary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Modern and stylish property with a well designed room and large bathroom. Breakfast was very good and we had dinner in the restaurant which was also good. Service was excellent from all staff at the property.
Michelle
icon-with Partner
with Partner
10.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

Lovely new hotel with a green vibe. Yummy restaurant.
Tinoo
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Perhaps a better refuge for dogs than guests. Staff is polite but inexperienced. Dining was limited. And there was no decent coffee to be had as the Nescafé machine was a poor substitute.
Pierre
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Situé dans au coeur de Santiago do Cacem. Très belle architeture et très paisible. Stationnement sur place compris. Excellent déjeuner et très bon restaurant sur place. Un
Gordon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

A very nice hotel with a very good restaurant. Nice view from our room over the city. Close to attractions. The breakfast was very good as well.
Ali
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

Superb staff, great facilities. Food was great and buffet in the morning was excellent.
Deniz
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 168 week(s) ago

Hotels.com verified review

Nice place with clean rooms, great food and service. We are pleased beyond our expectations.
Kellen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

Such a gem! We stayed here for one night, however immediately upon arrival, we were already plotting on ways we could stay longer. The atmosphere was calm, which was much needed after a busier time spent in Lisbon and Lagos. The staff was exceptional, and the food, on site, was delicious. The grounds were trendy and inviting. I highly recommend booking!
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Scott
icon-with Partner
with Partner
4.0
/10
Reviewed 212 week(s) ago

Hotels.com verified review

Poor service. After checking, I let the front desk know that the in room safe was not functioning, I received a shoulder shrug as a response. Later I stopped by the reception to show photos of the mold present in the bathroom, they did nothing about it. The next day at 4:00 pm, I advised that my room had not been made up or cleaned, they advised Housekeeping, but they never came.
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Peadar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

Beautiful property, with stunning sunset views. Beds are comfortable with quality linen and pillows. I really enjoyed the pool. Wish had stayed more than just one night.
sharon
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 256 week(s) ago

Expedia Group verified review

Location good, rooms comfortable but being at end of season, not enough staff therefore check-in was slow, lunch service was slow
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 317 week(s) ago

Hotels.com verified review

The hotel is well located, food is good, the bed is very comfortable, the bathroom could use a renewal. But overall It’s great!
Diogo
icon-with Partner
with Partner
8.0
/10
Reviewed 317 week(s) ago

Hotels.com verified review

The room was very clean and fresh, with amazing view! We had a balcony as well. The breakfast was ok, I would say nothing special but fresh and can fulfill the needs. The restaurant at the property was rather disappointing, the service was very strange considering that the price is not that cheap. Overall hotel is very clean in a quiet area , beautiful view and easy to get to the beaches. I would definitely take care of the service and restaurant to make it match the price and style of the hotel.
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