Overall Ratings & Reviews Tidewater Beach Resort by Panhandle Getaways

Our stay at this property would have been perfect if not for the poor service of the elevator. The apartment we rented was perfect for our family in terms of space, the location so close to the beach was fantastic. However the poor service of the elevator made us missed a dinner reservation because we had a 40 minutes wait. Just thinking about leaving the

Overall the condo was very nice inside & had pretty much everything you'd need kitchen wise. Loved the balcony, but the railing & floor could use a good scrub. The beach staff were wonderful & worked hard everyday to ensure things were ready for guests. Like others have mentioned the elevator is VERRRRYYY slow & using stairs at end of building is not really an option. It was quite frustrating locating the check in desk; poor signage and directions if you arrive at street level. BTW go all the way to the top of the spiral staircase. Also to note, as of this posting, construction is ongoing all along the main road where the hotel & restaurants are located.

Convenient location, my grandkids loved the space.

Tidewater has always been a favorite of ours. Until we had to walk 12 flight of stairs cause the elevator kept going out. So being on the 4th floor was a definite improvement.

The elevators are a #1 nightmare for EVERYONE staying there. The place is 30 floors so it obviously is HUGE and holds TONS of people so there is LOTS of constant foot traffic all over and there are 7 elevators in total and only 2 days of a whole week weere we, my family and i, able to travel around the resort, down to the beach, pools, back up within efficient timing without waiting more than 20 mins to elevator.MOST of the time. The 2 outdoor pools were too cold. the indoor pool way too crowded and tiny. . The out door hot tubs were freezing and broken as well. The staff was very rude and unhelpful. You have to pay for a parking park and for arm bands just to get in and and out and around the place. Beach was crowed with vacant chairs and unlmbrellas every day so no room for us and we could use without paying buere were plenty for each unit.

Excellent! We will be back for sure!

The elevator took over 45 min each time to get on up or down. Staff unhelpful and poor customer service

The elevators services for hotel and parking are so terrible

Glad we stayed on 2nd floor because of the elevators. We could use the stairs.

Let me start by saying, the views were spectacular!!! However, my biggest issue was as everyone has said…the elevators. We were on the 6th floor and took the stairs down numerous times. It states check in is from 4-6, so you’d expect the room to be ready at 4 for check in. We had a code to our door which didn’t work prior to 4 and we tried around 4:20 and it worked. The resort is self check in for these rooms because most or all are private owned by outside parties. The room looked like it had been mostly cleaned but the master bed was unmade with dirty sheets and towels in the bathroom floor. I called panhandle resorts and she got someone up to clean it fairly quickly and was very nice about it. They cleaned from top to bottom so I have no complaints there. As far as the room, it was decent for price. Could use a little updating and some fresh paint but not a complete dealbreaker. One of my biggest issues was the cookware/dishes. There were no spatulas, and only two bowls, but we made due. All in all, minus the slow elevators we had a good time.

Need more availability for food and drinks

Nice building but the elevator took over 30 minutes to an hour. And the heat didn’t help while waiting on them, I felt like my blood sugar had drop my hair was wet including my clothes, the apartment wasn’t what we expected your website doesn’t explain the difference, we wanted ocean front where the master bedroom had a door and the bedroom close to the door allow for all noises to ne heard from street noise or kid’s running up and down walkway, Ommucation was terrible between Expedia & also with panhandler everyone was saying they weren’t responsible for the dirty dusty nasty rooms 1013 the couch had many nasty stain on it ;the chair or one on the balcony was very nasty yep I took pictures before and after too much money for this to be uncleaned dust on lamps, beach chairs dirty , my mother had an allergic reaction to the dust & it must had hve dogs in there because she is highly allergic and yes stated no dogs and one very large one went on the elevator so we/my mom didn’t get on it so we had to wait about 30 more minutes, very disappointing and not sure if we will use a third party to book our next trip I finally got my mother to use Expedia and she help me pay for this resort to be very unhappy and got sick, the dust on the lamps in the bathroom and dust or bugs she said were behind her nightstand, yep. She took pictures

Everything was amazing except the waiting time for elevator

Elavators were awful they inoperable most of the time. Up to 30 minute wait for them at peak times. Condo was great. Property was awful. Last stay here.

The only issue was the slow elevators

Elevator wait was terrible, so thankful we were on 6th floor!

Everything was perfect about staying here. The only thing that was an absolute headache was the elevators. In my 5 day trip I probably spent a total of over 5 hours just waiting for the elevator. It was ridiculous.

Looking for a great stay? This is the spot in PCB. They won’t let you down.

Great property and location. Elevators were not working properly. Pillows on beds were hard as rocks. Everything else was good

Very good property and good service