Overall Ratings & Reviews Hotel Grand Hills Shizuoka

Great location across train station! Beautiful room with the Mt Fuji’s view! Breakfast buffet was good! Walking distance to a beautiful park

Great location across from the train station, the Grand Hills is comfortable and quiet. The service is attentive and all my needs were met. If i return to Shizuoka I would stay here again.

The view from the room was excellent. Although we couldn't see Mt. Fuji from our room, the city view had a beautiful night lights and in the morning, we enjoyed great ocean view. The location is very convenient from the train station. Everything is in walking distance.

Close to the train station

Location (close to train station) and the view of Mt. Fuji from our room was gorgeous! All you can eat breakfast- great variety and was delicious!

The hotel was excellent and staff were polite My room had a great view of a very long coast line I didn’t find much to do in the immediate area but it was very close to train / subway Top floor lounge bar is excellent too take a trip up there I was only there two nights my big complaint was the bed pillows very hard and full of grit like straw ( not sure what it was ? )

Very good location. Clean room

Overall was good, we were staying at higher floor with the corner windows Panoramic room, beautiful to see the view, the only issue we have had is cleanliness, we did found some hairs across on the desk surface, sofa and bedding. Also, quite disgustingly found stains and hairs between the toilet and bidet, maybe it was a slight hidden spot, but not invisible, so I decided to clean it myself. Area was very easy to reach to JR stations, not too long walk for malls and some god choices of restaurants surrounding.

Breakfast is questionable

Very nice views.

Very nice hotel, room with a view.

Other then the beautiful view this hotel is in desperate need of a renovation.

The staff were very friendly and helpful, the room was spacious and clean.

Loved the place! It’s convenient and newer than expected. Enjoyed the superb view of suruga bay too!

Very close to train station. Covered walkway to hotel helps on rainy days.

If you are not Japanese, better to avoid this hotel. They even charges for the water. The breakfast is just awful. Very old and not updated. They make business just to upset the customers.

The hotel is okay. A but run down. We had two rooms. There was a massive cockroach in one of them. That in itself isn’t the worst thing, but the staff didn’t seem to care much, which was disappointing. I had asked for a 12 pm checkout (as opposed to the standard 11 am) for one of the rooms but was denied.

Very nice hotel, comfortable and very kind and professional staff.

Overall it was ok. Hotel is outdated and no gym, no pool. For the price you will think at least a gym but no. Good location.

Great location and room view, but the building is kinda old, very old bathroom.