Excellent service with an amazing onsen. Truly an authentic and wonderful Japanese experience staying here!

Unforgettable experience. Personalized attention. Authentic Japanese experience. Highly recommend!

We stayed in a couple of Ryokans and this was the best. The room set up was fantastic - loads of space, warm and cosy. The staff very friendly and helpful and the dinner and breakfasts were like a work of art. We loved it.

Friendly staff and great opened-air onsen.

The room was spotless. The staff very attentive.

Meals were delicious

Excellent service from staff, excellent breakfasts and dinners, beautiful outdoor onsen.

We had the same staff member for our entire stay and she was outstanding. She was so helpful. This was a feature with all staff we encountered on our stay. The stay and facilities were a true onsen and a must do experience in Japan. Hakone has many onsens. When we return we would not hesitate to stay here again.

The hospitality at Yusakaso was absolutely stellar. Extremely clean, gracious staff, delicious presentable breakfast and dinner served in-room. The Japanese-style bed was comfortable, and my room was spacious. There is one outdoor mixed-gender onsen which becomes women-only from 20:00-21:00 (8-9pm) and two indoor onsens for women-only and two for men-only. Each day, guests can reserve the private onsen for 30 minutes. There are 3 hotel rooms with private open-air onsens. Please note the hotel rooms without private onsens do not include showers, so you will need to shower in the shared gendered shower rooms. (You use these same showers before getting into the onsen.) The hotel was easy to locate. It is a 16 minute walk up-hill from Hakone-Yumoto station. I would recommend bringing only light luggage if possible. There is a bus that takes passengers from the hotel to the train station at 9:40am for 200¥. The hotel provides mosquito repellent machines, make sure you use them if you are susceptible. My first night I was bit all over my face and arms before learning about the machine. Overall, I had the most wonderful and relaxing stay at Yusakaso. My experience was very needed after surviving the rush of Tokyo!

Wonderful staff, delicious meals, nice onsen facilities, comfortable tatami and futon for sleeping, a wonderful cultural experience

We had a wonderful stay at Yusakaso! It was our first time in a ryokan and everything was explained clearly upon arrival. We were lucky to stay on the 3rd floor as this is the floor with the onsen. On the women's side there are two women-only onsen, on the men's side there is one men-only onsen, and outside there is a shared onsen for men and women. There is also a private onsen that can be booked by everyone in the ryokan for 30 minutes per evening (availability until midnight so everyone gets a chance to go, even if it is late). My boyfriend and I were surprised at how much we loved the onsen. The shared one made us a bit nervous, but I (female) went in over 6 times and was only ever alone or with my boyfriend. When other people arrived, they would give me privacy until I was out instead. If women are concerned, there is a women's hour at the outdoor onsen from 8-9pm, and it is men-only from midnight to 6am as a safety measure. Upon arrival we received slippers and yukata, both very cozy. We loved the tatami floors, clean private bathroom (toilet and sink only - bathe in the onsen), window overlooking the hills, and kaiseki meals for breakfast and dinner. The meals do taste fairly fishy which can be difficult in the mornings, but we loved it for the cultural experience. We knew there may be noise from young children, but aside from some loud steps during one of the evenings it was otherwise very quiet. We would recommend Yusakaso to couples, families, and friends!

great place at a very good price

We arrived early at 12pm to store our luggage prior to checking in at 3pm - that was not a warm Welcome; however, when we came back at 4pm it was amazing hospitality and all was amazing!

We enjoyed our stay

Yes

This is a fantastic place to experience the

Yusakaso understands Japanese hospitality to a T! This was my boyfriend and I's first time to a ryokan, but we were readily accepted and treated like royalty. The food at this ryokan is exceptional. Super clean rooms with well cared for tatami, with great views into the surrounding plants/garden. The onsens themselves were incredible. The private onsen is a perfect amount of space, with rolling windows/doors that can make it an open air experience if desired. The public onsen was also gorgeous-- however, a slight warning to those who have never been in an onsen. We *did* have another couple staying at the ryokan, using the communal onsen with us, who were doing inappropriate activities in the water (if you catch my drift). However, this is in no way the ryokan's fault and can't really be helped.

Great rooms, staff, and food. Would definitely recommend

Having a unique experience in an authentic Japanese ryoken with several onsen options.

Booked one night here because the onsen looked nice, now I wish I would have stayed a whole week. We arrive to quite friendly staff who treated us like royalty. The hotel has a traditional Japanese feel that I haven’t experienced anywhere else in Japan! To our surprise our room came included with Breakfast and dinner all elaborately served to the room. The staff did everything to make our stay enjoyable and I can’t recommend this place enough!