Clean and quiet. Close to main attractions and restaurants. Staff very friendly.

Property description failed to inform that there is only 1 bathroom in the property. We were 2 families sharing 1 bathroom which was inconvenient.

We loved our stay at Aunty Arenal! Fernando and Laura were very friendly and accommodating. All the employees made us feel welcome. The room was very clean and the hotel was nice and quiet at night. The location was super convenient and easy to find. We wished we could have stayed longer.

Our stay was great! The staff was friendly, the breakfast was delish, location was perfect. Shout out to Fernando, he was helpful with everything. It is a little rustic and could use some new towels. It was very authentic Costa Rican stay…perfect for our family vacation!

Very friendly and helpful staff, felt welcome and well cared for. Thank you!

Gorgeous setting and perfect location for Arenal and the waterfall

Overall the stay was ok, but not the best of my trip in Costa Rica, here’s my full rundown: The good: the hotel grounds are beautiful, the swimming pool is set in a nice area, breakfast was nice and right by the pool was lovely, the bed was big and comfy, the staff were helpful and friendly, there is a lovely view of the volcano from the property. The not so good: the rooms are pretty dated and in need of a full refresh, the property is further out of the main town than I realised (my fault for not properly checking), despite being friendly and helpful I reported a flashing light in the bathroom twice but was never fixed (felt like brushing my teeth in a disco!), despite staying for 4 nights my room was never made up once (I really was expecting at least once or twice), there is no safe in the room. On balance I did really like the hotel grounds, but if I were in La Fortuna again I’d look for something a bit less dated and closer to town

We enjoyed this property with a view of the Arenal volcano. It was quite a long bwalk to the centre of La Fortuna but there were also restaurants wothin 15i mnutes. This was essental as no food available at the hotel, apart from breakfast.

The small apartment was not good maintained. Not enough hot waters or towels. The pool is nice, but you cannot sit next to it, just play in the water.

Not really worth the price. The place feels like it was built a long time ago and not maintained too well. The pools are much smaller in reality vs the photos

Pool is beautiful. Room clean. Daily service nice.

Little outdated but ok for overnight stay

A comfortable bed and good sized room. Friendly service and suitable breakfast. Disappointed that the pools were cold as in too cold to even go in. We knew they were not thermal pools but they are basically un useable

The property photos show as if its like a luxury lodge. It doesn't even have fully running hot water even after repeated ask to fix it. The rooms are ok. Kitchen is very old and small. Utensils are old and dirty. Highly pricey for the amount they charge.

The property is on very beautiful grounds. At the end of a dirt road. Secluded and felt safe. We stayed in upstairs room with a comfortable king sized bed. Breakfast was included and cooked fresh.

It was great i extend my stay for two more nights. This was the 2nd time i have stayed here. A little out of the way but great value.

Welcoming host but basic amenities. The kitchen was old, small and uncomfortable to cook in. Plates and glasses are mismatched, and stored high in a cupboard with a ledge, very impractical. Pots and pans are stored in the oven. Drawers are broken. There is nothing in the kitchen: no salt/pepper/oil, and not even coffee filters. The pools are not heated, and as we came in November they were cold. Very disappointing. The jungle animal noises are loud, which can be good or bad - you decide. I did not like that someone came in to make our beds without my knowledge. Otherwise, Fernando was very friendly and gave us promptly what we needed (extra chair, oven dish, sewing needle). Good location in La Fortuna.

Aunty Arenal Lodge was wonderful! It was secluded but only a few minutes away from town. I booked after reading reviews about cats on the property. They have a small dog, a sweet cat, & a handful of chickens. The property was dark at night and didn't have a lot of signage, but the gentleman working pointed where to go. Parking was very convenient & they had umbrellas ready. My room had 2 decks with chairs. The front deck was connected to the stairwell that went straight to the path to the office and lot, while the back deck was private and shared with the room next door. Both had cameras, which made me feel secure. The shower was clean & had hot water. The blackout curtains were useful. The lady working there made a fresh traditional breakfast of eggs, meat, rice, beans, toast with fruit jam, coffee & fruit juice. It was all delicious & served right by the two pools, surrounded by beautiful foliage. They turned on the pools after breakfast and moved a chair over for me. The observation deck had comfortable looking hammocks & a great view of the Arenal Volcano. The entire experience was a joy. I loved sitting on the deck listening to the rain & petting the sweet little cat at night. He was absolutely lovely and made it peaceful trip and helped soothe my soul.

Property is conveniently located off from the main road so it is quiet. 10 minute walk to the main road or easy drive. We went into town for breakfast and dinner, but also used kitchen to cook. 2 bedrooms and full kitchen with dining table gave adequate space to relax. Pool was nice added feature and clean. We would have enjoyed added amenities like complementary coffee to use in the coffee maker. A few instances of needed repairs such as faucet in washroom very loose and shower head spraying everywhere. Staff were friedly and welcoming. They responded to request to fix shower head that day and let us use hotel umbrellas which were needed often. Lots of stray animals around that our kids enjoyed. We stayed in the rainy season, so the first two nights, we were the only people there.

Hotel needs updating. Lights in one room didn’t work, there was a bit of a smell and because windows open there were little bugs. Not much to do at hotel, but it did have a washer (no dryer, but clothesline in laundry). We booked a 3 night stay, but only stayed one night and switched to a hot springs resort. It was quiet and we all slept well. We had 5 adults, 2 rooms and 4 beds, so it suited what we were looking for space-wise.