The whole staffs welcome the guests and offer them professional and attentive services. The owner of the hotel and brother are not sitting back and supervising their staffs, but are contributing their parts to take care of the guests directly. They drive the guests to/from the station from/to the hotel; they do’t use a bus boy.

I have been waiting to visit the Yamagata The Takinami for years, and we finally made it this Christmas. It was a wonderful stay at the beautiful and stylish ryokan with great onsen soup/water. The room was beautifully designed with modern furniture, and the garden was covered in snow while soaking in the stone bath /onsen was a treat. The vegetables are locally grown and very organic and we enjoyed the quality rice served; the meals were scrumptious!! It was more than what we expected, and everything went above and beyond to make our stay very memorable! I want to come back for another visit when I am in Yamagata the next time! Thank you very much for making our stay comfortable and memorable!

サービスが良かった

ホスピタリティ最高！ ご飯も美味しいです！ なんといってもスタッフの皆さんが最高でした！ またすぐに行きたいです

The best meal we had for this trip, just the meal is worth the price.