Sunset Del Mar Resort

Explore Sunset Del Mar Resort
7.6
Pleasant
From 136 reviews
Cleanliness

8.0

Room Comfort

8.4

Service and Facilites

7.4

Traveler Reviews Sunset Del Mar Resort

Number of reviews per page
20
40
Top reviews
John
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The hotel is well maintained, but the pool was not usable during our stay. I think the pump broke the day prior. The staff were very friendly and pleasant. Breakfast was okay, but not as good as it has been in the past. The
vince
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Great location, comfortable rooms and friendly staff
John
icon-
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

I stayed at the resort for 5 evenings and can thoroughly recommend it to anyone looking for a very relaxing few days. I particularly enjoyed the friendliness of the staff all the way from the manager to the bar/ restaurant, reception and cleaning staff. Everyone was very friendly and courteous. The accommodation allocated was very comfortable and spotlessly clean (cleaned every day). The pool area was large with sufficient space for all those who wished to use it. The gym was well equipped. I ate in the restaurant each evening and the food was excellent and reasonably priced. Breakfast was provided and a wide range of options available. The hotel / resort sits directly on the beach (fine sand no stones) and it excellent for walking several miles in each direction.👍 The nearest shops are 2 miles away (30 minute walk) or 10 mins if you have a car. If you don’t have access to a car then your only option in order to get to the resort is a taxi from either Jaco or Quepos which will cost approx $50 from Jaco. To summarise a very enjoyable and relaxing stay which I would heartily recommend.
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Laurie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Beautiful property and rooms are nice. Love the pool and the beach. Staff was amazing.
BULMARO
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Very nice place quiet and peaceful will stay again
Mukesh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Great property with very friendly staff. Michael in particular is excellent and makes you feel comfortable. We enjoyed our short stay at this relatively low key resort.
Adrian
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Great place to relax and enjoy
Juan
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Leisure with Partner
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Amazing staff, amazing food
Bernadette
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Nice room. Food was OK. Staff was very helpful and friendly.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

The check in time said 2pm but it is actually 3pm. Our room was ready closer to 3:30pm.
John
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Nice place in front of the beach. Bring a bodyboard. Food quality and menu needs a lot of improvement.
Eileen
icon-with Partner
with Partner
6.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

We enjoyed Sunset Del Mar, but many things werre broken or in poor condition. I went to sit by the pool and the lounger collapsed and my back was wrenched. Many things didn't work properly.The staff was very nice abd Esterrillos is spectacular.
BULMARO
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Very nice
John
icon-with Partner
with Partner
6.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

Great location. Beautiful setting and pool area. Shallets pleasant but very little wardrobe space (OK for a weekend stay). Plumbing a big problem. Toilet did not work in first shallet. Took 24 hours to prepare a suitable alternative which had water leak by toilet. Restaurant pleasant but choice of food not great. Staff pleasant but not particularly helpful or friendly.
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Paula
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Most comfortable beds we’ve slept in Costa Rica. Highly recommended this property !!
Megan
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Everything is stained, from the couches and rugs in your room to the pool loungers. The one time we had housekeepers they put a fitted sheet on that was stained with blood. When I told the front desk they were off put and seemed like I was crazy for asking for new sheets. The property was clearly a beautiful place a few years ago and has great potential but the current staff isn’t maintaining it. It was nearly deserted so the privacy and beach front is the only saving grace here.
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Fiona
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

We loved our room with a view of the beautiful beach.
Jade
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Unfortunately we had a bad experience with management. After spending quite a bit of money on a fishing charter the staff said they would freeze our fish so we could bring it back to FL with us. Upon check out we went to retrieve our fish and to our shock it wasn't frozen. There was now no way for us to take it with us so we said they could have it but we would need to be compensated in some way for their mistakes (they admitted to taking it out of their freezer to make room from their products. That is completely understandable however they never told us so we could make other arrangements. We would have found another option to keep the fish frozen had they told us they needed the space) we asked that they comp our last dinner with them to make it even. They strung us around for 30min without making a decision but we were checking out and had to leave to make our flight... Because of the hold up we ended up missing our flight as well. After weeks of emailing the resort to make amends they have stoped responding. It's a shame they admitted to the mistake but still won't take accountability and make it right.
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Shayal
icon-Leisure
Leisure
6.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

The menu in the room is outdated. Meal service ends at 7:30. It was a challenge to organise any excursion. Rooms aren't sound-proofed enough when they play loud music.
Collin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

The most important thing about going on a relaxing vacation is being able to sleep in a comfortable bed and Sunset definitely delivered with fresh, plush bedding comfortable mattress with topper, and great pillows. Rooms are very clean and modern. Hotel is right on a nice big, quiet beach. With a pool and restaurant on site what more could you possibly need? Desk manager is awesome, the restausant staff, grounds and security staff all very freindly and accommodating. Any problems are dealt with efficiently and to your satisfaction. I would recommend this hotel to anyone looking for a nice relaxing few days away from the hustle and bustle of the hire traffic areas and at a reasonable price relative to other hotels in Costa Rica.The only drawback, if you can call it that, is that this property is best suited to someone with a car. A backpcker will have a long walk off the main road to get here. Although there may be a shuttle from the main road to the hotel my wife tells me.
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