Overall Ratings & Reviews Clarendon Hotel Melbourne

The room was great, clean and spacious with a good shower. Air conditioning was not very effective. Reception is only manned for short periods and there is a telephone number to contact. Unfortunately, not having an Australian phone this was not possible. They did not have WhatsApp to contact them on WiFi. Rooms are only services on request and so we had to physically see someone to ask for this. I feel that rooms should be refreshed daily unless clients request this not to happen. I do not expect sheets and towels to be changed daily but I also do not book a hotel to make my own bed and clean the bathroom. I do that everyday ant home. Also, there was nothing to say that on Monday and Tuesday the restaurant is closed. This was a slight problem for us as that is when we stayed. There was also not a lot close by that was open but we managed. Overall, I would stay here again but not on a Monday or Tuesday.

Loved the old building. Huge rooms. Convenient to shops, restaurants and trams. Only 4 tram stops to Southern Cross station. Highly recommend.

The room was spacious and the bed was very comfortable.

Room was great. Remodelled bathrooms and comfortable/spacious living room. Service desk wasn't always attended but staff was on call and replied/answered quickly. Close to city centre and great dining options within walking distance.

Close to the cafes and market. Parking is difficult though.

Great location, clean room and clear instructions on how to check in

The room was spacious, complimentary water and right on Clarendon St. All in all, a pleasant stay and will be happy to stay there again.

Central to the main part of the city Loved the restaurant as well

👎

Short walk to South Melbourne market, 5 or 6 takeaway options within 5 minute walk (some dine in) and team stop just outside. Easy check in and room was clean, large, comfortable with decent bed and a Smart TV with your usual streaming services pre installed.

Location good

Very tidy room and super comfy beds. Would happily come back.

Great location in South Melbourne! Responsive service though not on-site. Comfy bed & clean linen. However, they really should seek out other smaller single use amenities (shampoo, conditioner etc) or more permanent alternatives so they don't feel the need to reuse them or not replace them (mine were used). The towels were also not the best, however were sufficient. Carpets need a deep clean, and some areas need additional dusting, however I have a high standard in the regard. For the price paid, it was a good stay.

I didn’t like arriving at 3:30pm only to find an unclean room! Even after the room was made up, it didn’t smell clean. 😔 I did enjoy the sky bar with it’s views & Jhai’s amazing cocktail creations.🍹

Really nice new rooms and amenities.

Great location and a lovely room. There was a DJ in the roof bar (Friday night) and my walls were literally vibrating. No wifi password provided, no contact info in room or at the reception desk, general feeling of the hotel component being the lowest priority of the 3 businesses in the building.

Clean, tidy and beautiful new renovations to the suite we were staying in.

When we arrived at the hotel there were stains down the front of the toilet bowl (looked like someone had vomited and it hadn't been cleaned) which raised concerns that the rest of the room hadn't been properly clean especially during COVID time, the toiletries in the shower looked like they had been used and refilled (the tubes were squished and wrinkled) which again, during COVID, should be single use. Blinds in the room were down and were not able to be opened which made it dark and meant we couldn't enjoy the "city view" which was just overlooking the shops below, couldn't actually see the city. Staff at check in seem unprepared and unprofessional with our details only written down on scraps of paper. However, they did clean the toilet once we raised it with them. Hotel was in a good location for our purposes.

In 4 nights the room was not serviced. It had no coffee cups or mini bar despite saying it would. The entrance regularly had food waste and rubbish spread across it. It had a strong rotten smell. There were dance parties in the rooftop bar until 1am on two nights with patrons freely discharging through the hotel floors. The restaurant staff were friendly but had no connection to the hotel.

Good location Friendly staff. Comfortable bed, spacious room. Big, clean bathroom.Roof top bar excellent, lift to rooms. Only negative street noise can be heard - pedestrian crossing beeps etc- not ideal if a light sleeper but probably depends on which room is allocated.