The property is a very lovely wedding venue. Sadly the restaurant team let the side down by lack of experience, slow service, lack of knowledge. The coffee at breakfast was disgusting and undrinkable. However, the wedding planners were brilliant and the wedding dinner was fab. I would definitely recommend to go here

There was so colder last night there was no heating was working also no hot water had to take showers we were fall in I'll

The room, location, atmosphere was all fantastic. The only reason I have not given it an excellent and 5 stars is, the wi-fi is not good at all - definitely requires improving on a massive scale. It would be fine if phone service was better but, due to the hotel being so high up and out of the way this is ffevtes

Restraunt staff in the evening not very accomodating if you have not booked a table in the restraunt for a specific time, this is not always possible on a business trip, I was made to eat my meal in lounge with low tables (which is not convieant for eating) as I had not booked, I sat and ate my meal in the lounge then waitied half hour after finishing my meal and watched at least three free tables in restraunt the full time I was in the lounge.

Free parking friendly staff nice big spacious room in the Manor House. Nice breakfast definitey will come back again next year.

The room was modern and with excellent bathing and showering options. Spa was good and I enjoyed the experience (shame it's extra cost on top for guests). Service in the restaurant was awful and, in my opinion, purely down to the lack of staff - once the restaurant became quieter, the staff we more plentiful and definitely 'happier' - I experienced this through one breakfast and two dinner services and also the same last time I stayed.

The hotel was nice, good location and everything in great condition However, I was unhappy with the booking experience and would want to bring this to other people's attention. On your website the hotel was advertised as having a spa etc and the room I booked made no mention of that not being included. I therefore booked the room on a non refundable basis and then rang to make a booking for the spa and was told the spa was not included in the price. I was very unhappy about this as I could have booked a cheaper hotel but chose this one because of the spa. Basically, it is not advertised correctly and I was not happy, but the hotel itself and my stay generally was good

Some issues with room but staff were great in resolving this. Food is absolutely spot on.

Lovely hotel and great service

Spa

My wife and I have stayed here a lot. We live about 90 mins away in Chester. Basically we use it as a retreat from the city weekend madness. Tourists, races drunks, noise? Here, peace and quiet. We stay in the garden rooms overlooking the hills towards Blackburn. Gardens are beautiful, lounge small and reserved. Staff mainly Asian are all very nice, respectful, efficient. Breakfast a la carte very good. Restaurant very smart looking over the gardens. Bar area small and quiet. Star of the show is the spa and pool! Won't spoil it for you, but you've just got do it! Not cheap, but me and my wife we book 2 hours, she has a couple of treatments, I just float around in the whirlpool, 5 different saunas and tea and biscuits later. What's not to like! Take your time booking. Weekends not worth staying as being near a major Asian business city, Blackburn, Asian weddings can take the place over and affect service. Personally, we go between a Sun-Tues. Cheaper and quiet. 30 mins drive from Clitheroe, lovely Lancashire town and the Holmes Mill entertainment complex. Cinema, amazing food hall, small bowling alley for the kids, and for me the star of the show...the Bowland Brewery. One of the largest real ale bars in the country. Easily 39-40 beers on regularly. And food all in a renovated mill. Amazing building! Don't wait! Just do it! We do!

breakfast: if only they said you'd be an hour for food I could have came back. would have preferred the honesty.

Not good place to stay please avoid.

Lovely setting and wonderful comfortable room very cosy

All the staff were really lovely, more attention to detail required with outside tidiness and disappointment that we had to wait for breakfast on Saturday; also better selection required at breakfast and coffees were poor

Liked the Spa facilities although very expensive to use. Very small and limited bar area. Fruit was off at breakfast time, tasted fizzy. Very basic accommodation not the luxury the website claims. Comfortable bed and good air-conditioning. Nice views of countryside

Great business trip

Lovely hotel

The room and the grounds were excellent. Evening meal, although the menu was basic and limited, the food was good. Breakfast was chaotic, just given a couple of menus and told to find a table. Shortage of breakfast items with staff not replenishing them. Had to get a chair for my table. Check out was worse, six people waiting to check out with only one member of staff at the desk who was on the phone for over 5 minutes while people were waiting to settle their bills. Lack of staff and staff training really lets this place down.

Upon arrival only one key card offered had to go down to reception to ask for another. No room service offered, this is not mentioned when booking or when checking in. I rang down to order room service and was told this is not available as the hotel rooms are not in the main building. Having stayed at many hotels which always accommodate this despite being in different areas etc, this is a poor excuse for not offering room service and should be made clear at the time. Had to leave a £50 damages deposit when checking in which I am still waiting for days later. I have traveled all over the world and for a hotel of this calibre, I cannot understand why a damages deposit is necessary. The type of clientele it attracts would suggest a damages deposit is not necessary at all. I would not book again.