Overall Ratings & Reviews Home2 Suites by Hilton Winston-Salem Hanes Mall

It was convenient to get out to eat and shop

Check in was such an easy process! The staff here are amazing and answer any questions you may have day or night! Excellent hotel!

The lighting of the area felt safe. Able to drive close up to get luggage out. Excellent! Dirty chair outside the workout room. Very poor to see in such a nice place.

It was very clean

The staff was very welcoming and continued to check in with us throughout our stay. The room was a great size and comfortable.

Traveled for a 3 day soccer tournament. PROS: close to shopping and food, felt safe. Friendly staff, breakfast from 6-10am, laundry available CONS: Rooms could have been cleaner, our room smelled like dog and we found dog kibble on the floor and couch bed. I had to ask for new couch bed linens because the ones provided were stained and had dog hair on them. There also never seemed to be any coffee in the coffee dispensers either. Probably will not stay here again next year

We enjoyed our short night. All accommodations were met great satisfaction.

Staff was very friendly, room was big enough for our family of five. And the area around it was very quiet, clean, and tons of food options.

Our stay was very nice and accommodating. The rooms were clean and linen was fresh and the staff was very hospitable. I’d stay here again!

There was no conditioner

Everything

Super clean and friendly employees!

The hotel was so clean and is in a Great location. Travis checked us in and was wonderful. I asked for an additional pillow and he brought it right up to me. Everyone was great. If we’re ever in the area again we’ll be sure to stay with you all again.

Great stay, amazing staff, near many restaurant & shopping options, clean and up to date. Would definitely stay again.

Great stop with dog on way home from Florida. Great restaurants around facility

Very spacious and comfortable rooms. The hotel itself is very nice looking inside and out. Comfortable beds, nice kitchenette and staff. Only bad thing was the breakfast. We went to Chick-fil-A down the street. Good thing the hotel is in a great location with multiple restaurants. Would stay again because of the rooms.

Great property and great staff!

Great for a quick weekend.

Property is very nice lol

Convenient location for Rise facilities