My recent stay was not necessarily a pleasant one, but in no way would it detract from the Greenwood. The evening of the day I arrived, I suffered a slight mishap that required stitches. The hotel staff went above and beyond to ensure my safety. They drove me to the nearest clinic where I got medical attention. When I travel to this area, I attempt to book the Greenwood because it is a very nice, well kept hotel. But, the staff is always top notch.
This less than pleasant personal experience proved even more that a hotel is only as good as the staff. This is a 5-star staff! Their kindness does not go unnoticed!