This was exactly what we needed for a couple nights in San Sebastián. The old town is a 10-15 minute walk from the hotel. Check in and out was very fast and easy. They reserved a taxi as well to take us to the airport the night before. Very cool property!

Room was a little weird, not at all like the pictures. The window was high up and we were unable to see out. If you are claustrophobia, this is a no. The breakfast is basic and dirty dishes from previous diners were left untidied. Outside the hotel, men hang around watching who goes in and out the property. We had folks screaming outside our room (street level) at each other at 3am as there are benches next to the room windows. Not ideal for the price paid and complained to reception. It feels unsafe. Next day, again when we were leaving, even more people gathering in the benches.

Great hotel, super convenient for both the bus & train station but still walking distance to attractions, restaurants and shops. Lovely staff. Modern, well-decorated room with clean bathroom & comfortable bed.

Decent sized room, good location and the building had good facilities.

Walkable to the downtown. A bit confusing to find with Google directions in a car. Unfortunately, a large TV blocked and otherwise beautiful view out the balcony window.

Chic accommodations slightly outside of the main core of SAN Sebastián. Easily walkable to anywhere but very quiet neighborhood.

Lovely place and great staff, quiet part of town a bit of a walk to the centre or the beach but nice place

Nothing

This hotel had a great location. It was walking distance to the beaches and the pick up location for the hop on hop off bus. The staff was also very nice and helpful.

Such a well designed hotel!

Location very good to main transport hubs and about 39 minute walk through the town to the beach area.

Perfektu!

Not quite the experience we’d have expected. Very hard to find, then room had a few functionality and cleaning issues which weren’t resolved when flagged. Room then changed; some staff more helpful than others. Still a nice hotel in good location.

Nice place, but: sauna without shower and changing rooms, very noisy heating system, very noisy sewer….

One of the nicest places I have stayed!

Excellent large comfortable room

Lovely rooms, very friendly and helpful staff. Location is a little away from the town, but easy to walk to. Parking is away from the hotel.

Great location for access to the centre. Friendly helpful staff.

Staff were friendly. Breakfast was good!

Location is central but a bit awkward due to construction. Didn’t love the immediate area alone at night. Had to walk through construction to get to any places to eat. Bed was very comfortable and space was stylish. My air didn’t work and it was stifling in the room. Shower overflowed dramatically as the drain was stopped. Hair drying did not work. I attempted to “dial 9” for reception three times for more towels but there was no answer. In the morning the person at reception did not seem to believe my concerns. This was only one night so I kept moving. I have noticed that in response to previous reviews, management offers apologies that appear to put responsibility on the guest’s unreasonable expectations, but no accountability or apology. There are other places to stay with less hassle.