Overall Ratings & Reviews Hilton Garden Inn Little Rock Downtown

The hotel was VERY clean. Maintenance staff were all EXCEPTIONAL. Desk staff was slow and seemed unsure of the information they provided. Attempted to contact a Manager when the Valet service was overwhelmed and taking a very long time for multiple guests, but was told no manager was available.

Great desk & team staff, excellent breakfast chef,

I like everything except for the fact that you have to pay for breakfast when every other hotel is already included in your state so for the simple fact if I'm going to pay for breakfast I might as well go to a restaurant Denny's The waffle House or the corner if I got to paint

Friendly staff, clean and comfortable place, nice roof top bar/restaurant with great service and breakfast is above average for hotel dining.

This hotel was very nice and clean the location was excellent. The roof top bar the two bartenders Karen and I’m not sure the young man’s name were AWESOME!!! I would give them a ten if I could. The waitress was also nice. This hotel was exceptionally pleasant and clean, with a great location. The rooftop bar was fantastic! The two bartenders, Karen and the young man whose name I can’t recall, were incredible. I would give them a ten if I could. The waitress was also very friendly.

Very good staff and valet.

We enjoy the location and the cleanliness of the room. Our biggest problem was parking, the hotel doesn't offer guest parking you either have to pay for valet or pay for garage parking. Location doesn't have much free parking around it. We enjoyed hanging at the rooftop bar food there was average but vibe was cool. Also wish they offered a complimentary breakfast but again you have to come out of pocket for that as well.

Super cute and clean. Good location.

Easy parking

Clean, and quiet-

I would like a refund. I had a horrible experience during my stay and so far the hotel and Expedia has refused to remedy this. It was insanely noisy until 4am with loud music, yelling and slamming doors the first night. I was unable to rest. We went to the rooftop bar which was very busy. The service was absolutely horrible and it was very dirty. They were also playing very vulgar rap music. It took nearly an hour to get our 1st round of drinks. The second night was quieter and I tried to rest but that’s when I was able to discover just how uncomfortable the bed was. I could not sleep at all. It was definitely not the experience I paid for. These are things I would expect at a Motel 6. I would like a refund from my stay.

Hotel room was very clean and comfortable.

Great

Everything was great, check in was easy and fast. My room was under the roof top bar so it was loud, but I turned up the TV and fell right asleep

Perfect

Everything was great, except for the shower gel was too high for short people. And, I was used to being or having a complementary breakfast at all the other facilities I’ve ever stayed at this was the first hotel that I had to pay for breakfast which I did not I ate elsewhere.

The check in service and the rooftop bar service was terrible. Not many options for parking. The hotel was okay. I paid extra on Expedia to pay for breakfast but the staff knew nothing about it, it doesn’t show up on the reservation. We will not be back to this location.

I stayed here during the Little Rock Marathon weekend and loved the convenience of this location! The staff was friendly and my room very clean & comfy.

The heat didn’t work in the suite I was in I felt like I was sleeping outside

The staff went above and beyond.