Internet was generally reasonable. Beds firm but that was a good thing. Didn't try the breakfast as it seemed quite expensive for a continental option only. We were pre-warned about the lack of a lift to the second floor so that was fine. Slight confusion at check in as Expedia indicated 50% had already been paid but that didn't seem to be the case. Overall I would recommend the place if you need an affordable option in that area.

Perfect for our stay, very kind management too.

Séjour agréable dans un grand appartement confortable. Lit un peu petit (140cm) mais confortable. Peu d'ustensiles de cuisine alors que l'équipement est présent. Très bon séjour pour un rapport qualité prix au rdv

Clean large room.

Room was cleam, dining area was good, staff very helpful. Plenty parking, easy access to central London.

I booked the Twin Bed Room as was the only one available. It’s up two flights of stairs but was Quiet, very warm, & spacious. Also, had a Fridge. 👍 I did not have the Breakfast as I was leaving early. Walkable to Town & free parking space on site. Overall, a great place at a great price. If I’m around this area next year, I would happily stay here again.

Excellent!!!! Will stay again next time we're in London.

Large room, clean and well equipped

continental breakfast not available .

Good parking, nice room, was comfortable and quiet and had tea and coffee in the room. However check in was meant to be at 12, but room wasn’t ready so I had to wait 45 mins in reception for it to be ready

Great accommodation lovely staff and all round great stay thank you

Enjoyed our stay. Thankyou!

Clean, big well laid out room. Friendly staff, secure and quiet stay.

The hotel was fine. But there was music & people shouting until around 1 o'clock in the morning we get very little sleep

Breakfast extremely poor. Choice and quality was very limited. Egg was rotten and green. Juice was off. Room was clean and comfortable. Staff were not friendly and were unwelcoming. They came across as completely disinterested and we were made to feel unwelcome. Would not return.

Lovely and clean, very helpful staff, would definitely book again if needed

A pleasant short stay in a safe area with convenient parking. Staff were great.

Jackie, the host and owner is deliteful, and the unit she rented to us, was newly renovated with a beautiful view of her garden in the back. We will return.

Very nice apartment with 2 separate bedrooms and a lounge /kitchen, very nice and pleasant. Parking and tube both very easy and shops nearby.

Stayed at Heatherbank for 1 night and we had a great stay. Room facilities were great and we had everything we need. Slept well, quiet rooms and clean with no complaints. The team allowed us to check in early so we could spend the day in London. A 10 minute walk to the tube and 20 minute tube journey got us into central London. They also allowed to us to park our car before check in and after check out. So accommodating and would definitely stay again - thank you for a lovely visit!