Excellent small hotel just a short walk between the train station. Able to drop off our bags early which were then placed within our room once available. Both the old town and the lake with easy walkable distance. The multi lingual staff were excellent. Very friendly hotel. We would definitely return

A small and friendly hotel near the station with very helpful staff. There is no restaurant as such, but breakfast is offered as well as drinks and bar snacks. We had a suite on the 6th (top) floor (there is a lift) with spectacular views. There is a mini fridge with bottled water and also facilities for making tea and coffee. Luxury toiletries are provided. The room had air con but also a large window in the seating area and velux windows in the roof which could all be opened. The bed is king sized and the shape of the roof did mean that it was a little cramped around one side. There is a small supermarket just round the corner for necessities, and the hotel is within walking distance of other shops, the multitude of restaurants, and also the must see sights of the town and lake. The hotel also provides umbrellas and bikes for the use of guests. The staff were all very friendly during our stay, English being spoken which was helpful.

The staff was very helpful. Couldn’t have been nicer. Room was also awesome

Great location near the train station and old town, great (helpful) staff, with a special complement to Ariana for her hospitality, comfortable room. Will definitely stay here again.

IT WAS CLEAN, MODERN AND THE ROOM WAS A NICE SIZE.

Room was very nice clean and the hotel was in a convenient location. Not many amenities but friendly staff and. A nice balcony

Beautiful hotel, clean & comfy room, perfect location, and really lovely friendly & helpful staff

Our room had a large sitting area separate from the bedroom area and two skylights that could be opened for fresh air or close the blind to sleep in and that more than made up for it having one slanted wall that’s so common with top floor rooms. Everyone at the hotel was very pleasant. Everything was clean. It was a very easy walk from the train station, very near old town and a few blocks from the Christmas market.

We enjoyed our time here. It is a great location with easy access to trains, walking paths, the lake and shopping/dining. The staff is so lovely and breakfast was a lovely and unique experience.

The room was very,very clean.The room was extremely small for two people it is much to small, for one person its ok, but still very small. small .Check in and check out was quick and the staff was very friendly and helpful. There was no free breakfast so we didn't eat there. Parking is nearby in an underground parking garage. Unfortunately it was very dirty there and smelling of urine and poop in the stairwell. So please avoid the star well, go in by the car entrance .

Such a cute hotel! The lobby smells so good! The rooms are smaller but it has everything you need. Close to the train station but walkable to old town.

We visited Annecy airport with a small airplane. The Uber to the hotel took only 12 minutes or so. The hotel is conveniently located to explore the city, has very friendly staff and the property is very clean. Great simple breakfast! A crib was provided for our 1-year-old child. Merci beaucoup!

Loved everything about Hébé Hotel! Staff went beyond to help w/reservations, suggestions & answering questions, spoke English, nice electric bikes available for rent, food & service very nice! Will stay here again if visiting the area. Thank you to everyone that made our stay wonderful & memorable ❤️

First of all Expedia should not promote this as an 8.9

Amazing staff, lovely room, great coffee maker. Would definitely stay again.

limited breakfast no parking everything cost extra staff is just ok

Goof

Great location ! Breakfast is fantastic and they also rent e bikes - highly recommend the route around the lake !

Room was good and comfortable. There could be additional lighting in the entrance of the room as the lighting that they gave was dull and not adequate. In addition, there were not enough soap bars, lotion , sewing kit and other usual amenities provided by 4/5 star hotels. The coffee machine coffee pods were not easy to use and brew and there were no creamer packets. The breakfast charge was steep for basic avocado toast or bowl of cereal ,orange juice , coffe that price needs to be reduced . Front desk staff were friendly

Convenient location. Views over a parking lot. Tiny rooms. Amenities and quality would warrant perhaps 2.5 stars, not 4.