Really should fix the lift

Very convenient location. Nice and clean apartment, including sofa bed has total 5 beds, good for family trip.

Strengths of the apartment: The location was fabulous. You could walk to any sights within Baixa, Bairro Alto, Chiado, or Alfama (with hills of course). A few steps from Rua Augusta. Just a couple of minutes to endless restaurants, the river, the cathedral and more. It was roomy for a central place - the bedrooms were reasonable, lots of storage, the living space felt generous. It was easy to get into with the contactless-method. Beds were very comfortable. Place was clean. Bathroom was great and hot water was plentiful. Challenges: For the price, it did feel like furnishings could be up a notch in terms of quality (e.g., couch; the dining chairs were so loud if you moved them an inch). As others mentioned, there was a strange odor in the apartment; you adjusted to it, but noticed it each time we entered the apartment or the bathroom. There were 88 stairs from the entrance to our 4th floor apartment. Most of the time this didn't bother us, but... The elevator was broken. There's a sign that says that they are waiting for repair, but based on prior reviews this seems to be the norm. Bringing luggage up 88 stairs wasn't ideal. Overall a lovely stay, just a few things that could make it even better.

Spacious, very clean, and in a great central location. Has air conditioning and beds are comfortable. The new windows and doors shut out the street noise incredibly well. There is noise from the inside when other renters moving through hall and stairwell but once they are in their rooms it was quiet. Only major downside was the elevator being broken. We had over 100 steps up to our room (5th floor) which was ok for the most part but moving bags up and down was quite a challenge!

The apartment is in a great location and recently renovated. But the elevator did not work the whole time in our stay we had to up and down 5 flights of stairs with our suitcases and avoid coming in and out because the stair situation. The elevator was a luggage lift, so this apartment has accessibility issues not recommended if traveling with an older person or stroller.

Everything was easy and the apartment was super new and clean. Great area.

Fabulous location, walkable to all the sites. Large spacious 2 bedroom apartment. Multiple balconies. Well stocked and has all the main appliances. Historical building with LOTS of stairs but also has luggage elevator. Great clear communication and easy check in. We loved it!!!

This place was really solid. We liked it a lot. This particular unit was a fifth floor walk up which after a long day of walking around Lisbon was a little bit brutal. The room was clean and the staff were helpful and responsive though. The A/C was excellent and cooled the room off so quickly. The bed was comfortable as well but the pillows were not. They were stiff. The tv isn’t a smart tv but that was ok we enjoyed flipping through cable to find a movie to wind down to at the end of the day. It felt nostalgic and that was nice. All in all I would recommend this place to a friend coming to the city. We really enjoyed Lisbon.

Great apartment, excellent location couldn't be beat.

The central location of the apartment was perfect for our 3-day stay in Lisbon. Close to the metro, trams, buses, and train to Sintra. The apartment was spacious with a good-sized kitchen, although we only ate breakfast there. Wifi was fast (200+ Mbps). There was a slight musty smell in our unit (4E) as we walked in, but it quickly became unnoticeable. I could have lived at that apartment for months!

Apartment was very clean and comfortable for our family of 4 adults. Beds were comfortable. It is in an amazing location ! Washing machine and dishwasher very helpful. Very prompt and helpful communication .

Very central location in Baixa! Immaculately clean. Dozens of restaurants within very short walk. Very close to Santa Justa elevator (which is not currently functional) and Rossio Square. There were a number of stairs up to the 5th floor apartment, which we didn't mind, though good to be aware of (I counted 100 steps total). The elevator was useful for luggage on check-in and checkout, though is very slow. Useful if you have mobility issues, though around 10-15 steps to get to the elevator. Overall, very spacious, fully stocked kitchen (even has a small oven where we are able to cook a whole chicken), very clean. Highly recommend!

Central location, close to major attractions and the metro. Comfortable beds and very clean. It’s an old building with historic charm.”

The good: The apartment itself was totally fine and the location was good for tourist spots. Lots of space and standard amenities like hair dryer & iron. The frustrating: This is a short term rental and not a hotel. We were expected to clean after and there is an additional cash payment required. While city tax is fine and not uncommon, but why is there a facility fee- must be in cash- on top the listed price? I would not return here just because I felt like it wasn't transparent.

Very nice property. I did not like the elevator situation it was very slow. We were on 4th floor had to go up 2 flights to get to elevator then 4 flights to get to room. We used the elevator the first day and then they put signs up all over the building that elevator was for luggage only.

Great location, spacious and clean apartment

The property itself is in a great location, clean and has all the amenities. However, the bedroom faces the street and you can hear EVERYTHING. If you’re a light sleeper or don’t mind being up at 6am due to street noise, then this is the place for you. Also the elevator didn’t work and we had to carry 46kg of luggage up and down 6 flights of stairs. Wish we would’ve known ahead of time.

Beautiful apartment in a great location in Lisbon. Our family of 5 loved it.

Right in the center of Lisbon downtown

Location was great, apartment was spacious, good beds, had washing machine. No laundry detergent. Main kitchen supplies. To get elevator for luggage need to walk up 2 flights of stairs with luggage. Showers are not good and very slow to empty- had to stop shower many times during shower to ensure water would not overflow. Faulty lock on bathroom door-got locked in bathroom and had to wait for property to get locksmith. Initially told this cost would be on me but when they came they agreed not our fault and they did not make me pay. Property manager was very responsive.