From the property owner to every employee, the experience was fabulous. We we automatically upgraded to a beautiful room, the entire inn was immaculately clean. We were also impressed with Jacksonvilleitself. It is a beautiful, charming little. Although there are a few other inns in Jacksonville, we wouldn't consider staying anywhere else. We will be returning to Jacksonville and will stay nowherevelse. I HIGHLY recommend anyone reading this review do so, as well.