8.6
Very Good
From 1,000 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

9.0

Traveler Reviews New Road Hotel

Number of reviews per page
20
40
Top reviews
YUI
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10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff are very kind, and the location is great. Highly recommended!
mark
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A nice experience clean and tidy hotel great local vibe and good bar and restaurant. Nice surprise that it was a Marco Pierre White themed hotel!!! My hero! He didn’t make Gordan Ramses cry Gordan choose to cry!!!
Christopher
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6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was good and the hotel was good. Staff were pleasant. But the area the hotel is located is awful.
Michael
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8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The restaurant staff for diner and breakfast were excellent. The food is very good. Somewhat 'over zealous' on room clean products but otherwise very good stay overall.
Arshad Said
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very comfy and quiet. A real calm haven in a very busy and noisy city. Staff is super friendly and helpful. The breakfast is amazing. Their coffee is strong too! 10 outta 10 all the way
Dave
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I was very pleased with the hotel. When I booked I was not to sure about the area it was in. My previous experience of the area was not very good. But it has greatly improved and the hotel has been very well converted from a textile factory. I was very agreeably impressed.
Phil
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was OK but the shower is a combined shower wet room type affair that flooded whenever you used the shower so then got feet wet going to the toilet, far from optimal Single glazed windows did tend to give a draught down the head of the bed so a little chilly in the winter Street outside is very loud with single glazing
Shamssan
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Honestly the stay wasn’t what we expected. The first room on street side was awfully loud with a dripping tap. Was then moved to another room which was inaccessible for me as everything was too low (obviously for a person of great needs or in a wheelchair) which is understandable but really hard given the amount of bending. The third room also had issues with no hot water in the sink. Over all it wasn’t great.
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Douglas
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8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

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Adam
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Contemporary hotel. Helpful staff.
Russell
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great quirky room with an industrial feel. Large wall to wall bed and a lovely wet room with a good powerful shower. Breakfast was freshly cooked to order and very nice.
gary
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Really nice hotel
Andrew
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8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The still was good although the room was a bit basic.
Philip
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Overall there's a cool vibe about the place, but the real downside for me was that it was very noisy - we were on the street side and on 1st floor so that probably didn't help. The linen was collected at 12:50am on consecutive days which was very annoying. Breakfast was disappointing considering it was a Marco Pierre White establishment - turkey bacon and sausages definitely don't hit the same, baked beans were tasteless and poached eggs might have actually been peeled hard-boiled eggs. We ended up only having breakfast once in 4 days, wasn't worth getting up early for. There were no kettles in rooms, but tea and coffee is available on every floor from a communal area - however the coffee is not great quality (Cadbury hot chocolate was decent however) The communal areas were pretty basic but fine - the games room consists of a pool table and an arcade machine, both free to use. The library was a few tables and a random and unordered selection of books. The rooms were well-presented and clean, reception staff were helpful and cheerful and I liked the overall aesthetic of the hotel. Location was good, just around the corner from Whitechapel tube station. I would stay there again but maybe on a higher floor to avoid the worst of the noise.
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Emma
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with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

clean rooms, lovely staff!
Craig
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10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice, stylish room, clean and comfortable. Very conveniently located - Just a short walk from Whitechapel Tube Station.
Erika
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room and we liked the play room. It was a hassle to go to another area to iron clothes. Didn’t really like the area. Staff was not courteous.
Elska
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We really liked the room, very clean & a good amount of space, comfy bed, outdoor balcony space with table & 2 chairs. Everything we needed for a 1 night stay. Very helpful staff, easy check-in. Close to tube station, bus stops, cafes restaurants. Very easy to get around from this locations.
michael
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice hotel - friendly staff - close to tube
Molly
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The rooms are clean and modern and quite spacious. The hotel staff were great; our rooms were made up daily. There is a restaurant and bar on the premises. Whitechapel is a nice neighborhood, with nearby pubs. It is very close to the London tube, which is great. I walked during the day and at night and always felt safe.
Number of reviews per page
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