Our stay at Calle Berlin was extremely disappointing. We only stayed for one night, and when we arrived late, the staff was friendly and accommodating, but when we got to our room, we were shocked. The room was nothing like the pictures; it was supposed to be one room with 2 double beds. Instead, we got 2 separate rooms, one with a double bed and the other with twin bunk beds, and the bathroom in a 3rd room. We found DIRTY UNDERWEAR and DISHES on the top of the cabinet, the sheets had holes in them, the comforter was dusty and covered in hair, and the towels were crunchy and stained. To make matters worse, the staff member who checked us in tried to hit on my friend, who is probably 10 years younger than him, and as 4 girls traveling solo, we felt very uncomfortable. Please be aware that this hotel is nothing like how it is pictured online.

Location great. Kind staff. Quiet neighborhood. My bed was a bit hard, is prob my only discontent. Other than that, it was diff from my usual hotel stays. Theres no AC. Wifi kept going out. Glad I speak Spanish, so I was ok watching their regular tv channels. Oh, check in is 4pm, not 3pm.

The staff was helpful . Location is Preety good . Just not the most comfortable beds . Not the greatest but for the price and location it's ok that's why I gave 4 stars

La recepción de la señora fue muy desagradable. La habitación tenía un aspecto sucio y no era como en las fotos.

Very unique room and hotel. Staff was very nice as well. Great location. Great price. Would definitely stay here again

Easily walkable to several restaurants and sites nearby. Held our luggage after check out for no charge. Answered any questions we had. They did give us the wrong information on the Day of the Dead parade and we missed it as a result. Other than that, no issues. Check in was super easy.

Lovely, leafy neighbourhood, walking distance to Frida Kahlo Museum. Peaceful home away from home.

Ultimately I feel like this property is erroneously called a hotel, it really is more like a rooming house. My husband and I stayed in room 8 for nine nights, during which we were not comfortable. The pillows were lumpy and the mattress sagged in the middle, while the bedframe itself noisily bounced against the wall with any slight movement. The bathroom had no surface to put things like toothbrush/toothpaste, but did have 2 large spiders and a drain in the middle of the floor giving a mildew scent to the room. That being said, I loved the double French doors on either side of the room that let in a lot of light. The staff were very responsive and friendly, and I appreciated the drinking water they made available.

An aesthetic that at once makes you feel at home in elegance.

Wonderful

Short notice booking, went smoothly the property manager was very acomodating

El hotel muy agradable y seguro

❤️❤️❤️

Great place in a wonderful location!

Very nice neighborhood and staff.

El lugar es excelente, muy tranquilo, solo tuve un problema con el internet es muy malo aunque tienen muchas redes pero no fue su fuerte, lo recomiendo si les gustan los lugares tranquilos.

The excellent treatment by the staff is the best quality of the place. We were treated with care and love.

Super appreciated a kindness caring service. Accomplishing the hospitality service provided with professionalism, neatness, honesty and safety standards 🙏

So welcoming and helpful! I arrived way too early and was allowed an early check in with a room upgrade, my room was so comfortable and the view was wonderful. Absolutely loved the area, walking distance to Frida Kahlo's house as well as to the market and restaurants. I spent a wonderful day and evening here!

Cuando llegue no la reserva estaba cancelada, pero me dieron una mejor opción, una habitación más amplia por una diferencia mínima. Muy buen servicio de acceso automatizado al hotel.