we arrived around 4:30pm and called the phone number many times without answer. There were two other guests waiting behind us, waiting for check in. After about 30 minutes someone finally arrived and gave us the room# and code to open the lockbox which had the key. No shampoo, conditioner or body wash at the shower room. We booked two nights and the next day when we returned we found the door was unlocked, lockbox was left unlock with the key inside, window was opened, and curtain was open. Fortunately we did not lose anything. We did not feel safe staying in this place at all and hope to get out of this place as soon as possible,