The location is very convenient. Train station is 1 min from hotel. McDonald's is opposite the hotel who those who may need it. The imperial palace, the gardens, Nishiki markets and Nijo castle is within walking distance. The provided breakfast was a sandwich and a soup, which wasn't to our taste as a breakfast option. The room was clean and modern, however the layout was not convenient including the TV facing the door and no casting option. The bathroom was great, large clean and very useful amenities provided however was inconvenient as it was outside the room, which was annoying when using it at night. The windows were frosted and could not be opened so the room had very little natural light. In order to get drinking water for your room, you have to go downstairs to ground floor to fill the provided jugs. They say this is for environmental reasons, however it's extremely inconvenient if you run out and you have to make trips down every so often. While environmentally conscious, it's very impractical.

We enjoyed our stay here! Great hotel for the price and it’s location!

The staff and rooms were great. I enjoyed the amenities and I was happy there were washers and dryers.

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Boutique style hotel, with clean & relatively spacious ( by Japanese standards) rooms. Staff were courteous. Nice touch with an array of guest amenities eg hairbrushes, tea bags, face creams etc & eatery…Great location too , across the road from the Kyoto national garden & walking distance to bus lines that will take you to a number of local temples & shrines..

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Good central stay, clean and nice hotel. Bedding was very hard so not the most comfortable, and breakfast had limited choices, but overall a good stay.

Excellent service

This is our third time staying here at Rakuro Kyoto, and it’s always so pleasant. They always accommodate my family with children. The staff and amenities are great. Definitely recommend to first time travelers.

Clean and friendly staff

Had a lovely time, amazing staff, enjoyed the lounge, loved that laundry was upstairs in the hotel. A modern Japanese culture living experience. The kids enjoyed it

Close to bus and train station and family mart

Yes it was perfect

Good location near Imperial Palace and numerous shops and restaurants. Bathroom situation was a bit awkward with the need to go through 2 doors

Easy walk from the Train station.

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Awesome location and hotel. Customer service 100/10.

Family room was a good size for 4 and everything was great, including the bathroom! The only issue we encountered was the wifi inside our 2nd floor room not working the majority of our stay. It was so annoying when we required it. Spoke to the front desk about it, however we did not experience any improvement for the rest of our 5 night stay. Had to use up data from our eSIMs and the kids had to go hang out in the guest lounge for reliable wifi whenever we had downtime at the hotel. Would stay here again if the wifi issue is only specific to the room during this stay in.

Stayed in the Moderate room. Room felt smaller due to the large column near the beds. Great location close to a supermarket, train station and food options and bathroom was spacious. Only had 2 washers and dryers which were constantly in use and dryers took quite a while. For breakfast there was 3 sandwich options. Appreciated the guest lounge. Overall a good stay.

Lovely hotel close to Kyoto subway. Staff were very friendly and helpful and we really enjoyed our stay. Would definitely stay here again.