Overall Ratings & Reviews Hilton Garden Inn Houston Hobby Airport

First of all, I don’t want to say it was bad, but I’ve just had better quality from Hilton stays in this time and location in Houston. I traveled all the way from Fort Worth to get this experience and it really wasn’t great quality at all and I’m very shocked because the Hilton standard is different than what I experience here in Houston.

Great family hotel. Ice cold drinks at the bar too. Spacious rooms, love the toiletries, cool bed sheets!

Clean facility, friendly people

Super nice hotel right avross from Hobby airport. Safe, quiet, smooth check in. Food good, staff nice.

The cleanings and hospitality

I had a great experience, and recommend this hotel highly.

The property was clean and close to the things we traveled to Texas for. The girl who checked us in was not very friendly. I didn't like that I had to pay for separate parking. The parking should be included in your stay.

My truck was stolen out of the parking lot. Workers could’ve cared less. Asked to see camera footage and was told it couldn’t be accessed.

It was ok. Only stayed there because was close to airport. Parking lot felt sketchy and unsafe. No food options for late check ins and nothing close to hotel that looked worth going to. Not a good area to be in

Everything was great about my stay. They even let me have a late checkout on the day i was flying out because my flight wasnt until late afternoon. Great service and great stay.

Close to Airport, not enough places to eat. Would recommend staying for Cruising!

Everything was amazing

Everyone was so kind! The shuttle driver, Francis, was so helpful. There was a long line at check-in, but they worked quickly to move everyone through. This is the nicest three star hotel I have stayed at. The room was immaculately clean and very comfortable.

The property was clean, however the bathroom ventilation was non-existent. The bathroom was sweating so badly that a shampoo dispenser dropped off of the wall. The toilet was too low and as a tall senior citizen it was extremely difficult to sit down and get up from the toilet.However, I did enjoy the free snacks and water.

great environment.

Great and easy stay

Beautiful property. I didn’t like I had to pay for parking. $13.00 & once I left I had to again. That’s a bit much. Should be one amount or no amount at all we’re guest. Also water in shower was Luke warm. Overall Great staff and clean rooms.

Pretty affordable compared to the other hotels around. Awesome friendly staff which made the experience much better. Only cons is the fan in the room wasn’t great, the bathroom fan did not work, and there was a huge cockroach in the lobby. Hoping theres no more than just the one I saw.

I have stayed at many hotels and resorts through the years for work and family vacations. I have no idea how this hotel has such good reviews, which is the main reason we stayed here. The only positive is the staff was nice. But now my debit card keeps being charged for parking for 1 night (keep in mind this is at an Inn with no gated parking lot.) The room was old, outdated, & just dirty. The floor was sticky - so we wore socks. Bathroom rusted. The carpet had been torn out in part of room which indicates that at one point either stains that would not come out or bug infestation. Would not ever stay here again.

Good experience.