Overall Ratings & Reviews Home2 Suites by Hilton Texas City Houston

Very nice.

The Front Desk Staff was really nice and took care of us very well. The Construction on HWY45 was a little inconvenient having to go out of our way to get to something close by.

Breakfast help was rude

Very nice stay

Everything was good, good people

Very friendly staff.

Was a beautiful hotel clean an smelled good everyone was nice an helpful we will be back

Amazing

Convenient to highway, local shops and restaurants. Hotel was clean and comfortable.

It was amazing. The whole staff was friendly and helpful.

Friendly staff

Overall the stay was great. In one of the rooms, the TV did not work, we reported that to the front desk. It wasn’t a big deal. My only complaint would be the pillows I had were awful. My parters was fine, but there was only one decent pillow in our room, the other 2 were thin and not comfortable.

Is in ok place but rooms are small and bathrooms are very little breakfast not many choices overall is in ok place just to spend the night doesn’t feel like home 2

Excellent customer service, great breakfast and very clean

The property was great. I would leave 4.5 Stars if offered. The pillows were horrible. No fluff at all and we go extra pillows. Other than that, the staff was great, the breakfast was good and hotel was clean and quite.

Great hotel. Front desk personnel was very friendly!

The facility is very nice, a good value for 2 queens and a sofa suite. However, the beds are hard as the floor. No soft spots, no give, just hard. The room was aesthetically pleasing, but we were hot all night. The air was down to 62, and it was warm. If you stood up you could feel cool air, but lying down, you didn’t need any covers. The shower was nice, great pressure. This was an overnight stay on our way to Galveston, with plenty of places to eat in the area.

Only one elevator worked

Amazing facility

Breakfast service was slow. Elevator was out. We had to use stairs from 4th floor for 2 days that we stayed. When we asked for towels that were not available until next day. It was a terrible experience.